Firstsource Positioned as a ‘Leader’ and a ‘Star Performer’ in Everest Group Healthcare Payer Operations PEAK Matrix® Assessment 2023
Firstsource Solutions Limited (NSE: FSL, BSE:532809), a global provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, was positioned as a ‘Leader’ and a ‘Star Performer’ in Everest Group Healthcare Payer Operations PEAK Matrix® Assessment 2023.
- Firstsource Solutions Limited (NSE: FSL, BSE:532809), a global provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, was positioned as a ‘Leader’ and a ‘Star Performer’ in Everest Group Healthcare Payer Operations PEAK Matrix® Assessment 2023.
- The Healthcare Payer Operations PEAK Matrix® assessed 29 service providers' overall vision, capability and market impact, classifying Firstsource among nine payer operations as a ‘Leader’, and one of only two as a ‘Star Performer’ for demonstrating the strongest forward and upward movement in 2022 on the PEAK Matrix®.
- "The healthcare industry is rapidly shifting towards value-based care, driving health plan enterprises to embrace cutting-edge AI solutions for core administrative processes.
- This has led to increased demand for third-party support to boost innovation and ensure member satisfaction," said Ankur Verma, Vice President at Everest Group.