Contact mechanics

Zappix and Fonative Team Up to Deliver Secure Next-Gen Self-Service Technology to Contact Centers

Retrieved on: 
Tuesday, October 27, 2020

As contact centers face the challenges of COVID-19, as well as increasing security requirements from legislation and regulations, Zappix and Fonative capabilities have quickly become a top priority for modern businesses.

Key Points: 
  • As contact centers face the challenges of COVID-19, as well as increasing security requirements from legislation and regulations, Zappix and Fonative capabilities have quickly become a top priority for modern businesses.
  • "We see Zappix adding a complementary and exciting component to our contact-center focused CPaaS platform", said Steve Smith, CEO of Fonative.
  • Compliant communication and regulatory ready services from Fonative have proven themselves as reliable and trustworthy solutions for contact center operators looking for complete confidence in their technology stack.
  • "Through our relationship with Fonative we are building a robust and secure solution for the next generation call centers".

Entrepreneurs Now Have the Ability to Raise a Significant Amount of Capital Easier Than Ever Before

Retrieved on: 
Tuesday, October 20, 2020

After approximately two and a half years under development,Levolution Platform has finally released the alpha version of its MVP.

Key Points: 
  • After approximately two and a half years under development,Levolution Platform has finally released the alpha version of its MVP.
  • The Levolution platform is officiallyonline and open to the public as of Oct. 15, 2020.
  • This allows a deep insight into the development and lets you understand the enormous amount of work taken on by the Levolution team.
  • If you would like to get a complete overview of the current range of functions, please contact us at [email protected] .

RealPage Redefines Leasing Process with Contact Center 3.0

Retrieved on: 
Tuesday, January 28, 2020

Our existing contact center solutions get the right information at the right time to prospects through their preferred communication channel, 24/7.

Key Points: 
  • Our existing contact center solutions get the right information at the right time to prospects through their preferred communication channel, 24/7.
  • With RealPages Contact Center, properties see 20% more appointments vs. their onsite team and 10% more than other call center competitors, more highly-qualified leads, higher conversions and more efficient marketing spend.
  • With the additional functionality in our new Contact Center 3.0 suite, properties are seeing an additional 4% improvement in visits from prospects through a more personalized experience.
  • For more information about the RealPage Contact Center, please visit https://www.realpage.com/contact-center/ .

The Global Market for Optical Tensiometers and Force Tensiometers - Forecasts to 2025 - ResearchAndMarkets.com

Retrieved on: 
Monday, December 23, 2019

The global market for contact angle and force tensiometers, units sold, by type and region, 2018

Key Points: 
  • The global market for contact angle and force tensiometers, units sold, by type and region, 2018
    Figure 5.
  • The global market for contact angle and force tensiometers, by region, 2018
    Figure 7.
  • The global market for contact angle tensiometers, units sold, by region, 2018
    Figure 8.
  • The global market for force tensiometers, units sold, by region, 2018
    Figure 9.

Contact Center Solution Markets in Latin America and the Caribbean, 2018-2024 - Hosted/Cloud Solutions Leading Market Growth Through Innovation & Flexibility

Retrieved on: 
Thursday, October 24, 2019

This study examines the contact center (CC) solutions market in Latin America and the Caribbean.

Key Points: 
  • This study examines the contact center (CC) solutions market in Latin America and the Caribbean.
  • In the past, the publisher has done separate studies for the contact center on-premise solutions and hosted/cloud solutions markets.
  • This updated research shows that the on-premise contact center solutions market remains relevant, while the hosted/cloud market finally gained traction in the region.
  • In the past, the publisher has done separate reports for the contact center on-premise solutions and hosted/cloud solutions markets.

Latin America and the Caribbean Contact Center Solutions Market Forecast 2019-2024 - ResearchAndMarkets.com

Retrieved on: 
Wednesday, October 16, 2019

The "Contact Center Solutions Market in Latin America and the Caribbean, Forecast to 2024" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Contact Center Solutions Market in Latin America and the Caribbean, Forecast to 2024" report has been added to ResearchAndMarkets.com's offering.
  • This study examines the contact center (CC) solutions market in Latin America and the Caribbean.
  • This updated research shows that the on-premise contact center solutions market remains relevant, while the hosted/cloud market finally gained traction in the region.
  • This report examines the contact center solutions market in Latin America and the Caribbean.

Fonolo to Exhibit its Powerful Call-Back Solution at 2019 ICMI Contact Center Expo

Retrieved on: 
Tuesday, April 23, 2019

TORONTO, April 23, 2019 /PRNewswire-PRWeb/ -- Fonolo , the leader in cloud-based call-back solutions for the contact center, announced today that it will be exhibiting at the upcoming Contact Center Expo & Conference (running from May 13-16, 2019) at the Diplomat Beach Resort in Hollywood, Florida.

Key Points: 
  • TORONTO, April 23, 2019 /PRNewswire-PRWeb/ -- Fonolo , the leader in cloud-based call-back solutions for the contact center, announced today that it will be exhibiting at the upcoming Contact Center Expo & Conference (running from May 13-16, 2019) at the Diplomat Beach Resort in Hollywood, Florida.
  • ICMI's Contact Center Expo is one of the most trusted events in the industry.
  • "ICMI gives us the opportunity to showcase the power of our cloud-based call-back solution in resolving recurring problems for the contact center, like caller abandonment, volume spikes, and cost-per-call," says Shai Berger, CEO, Fonolo.
  • We look forward to networking with contact center professionals and sharing our powerful solution with them."

Robert C. Davis and Associates Partners with TouchPoint One to Drive High ROI in Contact Center Performance Improvement Efforts

Retrieved on: 
Monday, November 12, 2018

Together, RCDA and TouchPoint One are committed to working with clients to help them become more competitive, effective and efficient at the contact center level.

Key Points: 
  • Together, RCDA and TouchPoint One are committed to working with clients to help them become more competitive, effective and efficient at the contact center level.
  • Acuity is designed to help organizations, especially those with large, complex and dynamic contact center operations, to transform organizational culture and more effectively develop, engage and fulfill employees.
  • RCDA, a contact center consulting , training and coaching consultancy , works with contact center supervisors to help them become competent coaches and experts in demonstrating best practices and processes including RCDA's exclusive Quality Conversation methodology.
  • The Company's Acuity product is a full-featured contact center performance management platform that enables improved decision making, talent development, and process execution at every operational level.

Contact Lens Care: You're Probably Doing It Wrong

Retrieved on: 
Wednesday, August 1, 2018

This year's campaign theme is "Healthy Habits Mean Healthy Eyes" with an emphasis on encouraging contact lens wearers to practice safe contact lens habits every day.

Key Points: 
  • This year's campaign theme is "Healthy Habits Mean Healthy Eyes" with an emphasis on encouraging contact lens wearers to practice safe contact lens habits every day.
  • However, contact lens wearers risk infection if they fail to wear, clean, disinfect, and store their contact lenses as directed.
  • Rub and rinse your contact lens case with contact lens solution (never water) and empty and dry with a clean tissue paper.
  • For more information on Contact Lens Health Week and other resources about healthy contact lens wear and care throughout the year, visit www.cdc.gov/contactlenses .