Bell Canada partners with Google Cloud to power their AI-driven contact centre revolution for Canadian businesses
Providing rich conversational experiences and analytics, Google CCAI from Bell offers scalability and flexibility that can be added to existing contact centre environments and to cloud contact centres of any size.
- Providing rich conversational experiences and analytics, Google CCAI from Bell offers scalability and flexibility that can be added to existing contact centre environments and to cloud contact centres of any size.
- As a Premier Level Partner for Google Cloud in the Sell Engagement Model and 2024 Google Cloud sales Partner of the Year - Canada recipient, Bell offers enhanced expertise within Google Cloud.
- Bell will now add Google CCAI solutions to its Contact Centre Practice, which has a proven track record of successful premise and cloud contact centre implementations with a commitment to customer satisfaction.
- Bell itself is undergoing a company-wide digital transformation, and in addition to Google CCAI services, is in the process of deploying other solutions within its contact centres, including Google Cloud Contact Centre AI Platform.