ITIL

Goodbye ITIL® – PeopleCert Ends Partnership with Pink Elephant

Retrieved on: 
Wednesday, May 17, 2023

By a letter dated May 15, 2023, PeopleCert, the owner of ITIL®, served notice that it is terminating its relationship with Pink Elephant.

Key Points: 
  • By a letter dated May 15, 2023, PeopleCert, the owner of ITIL®, served notice that it is terminating its relationship with Pink Elephant.
  • In the letter sent by email to Pink Elephant President David Ratcliffe, no reason was given for the termination, which is expected to become effective as of June 16, 2023.
  • A premier global training, consulting, and conference service provider, Pink Elephant has an undisputed reputation for leading the way.
  • To learn more about Pink Elephant and our full portfolio of training, consulting, and special events, visit www.pinkelephant.com .

Infosys Recognized as Number One Service Provider Across the United Kingdom in the Whitelane Research and PA Consulting IT Sourcing Study 2023

Retrieved on: 
Wednesday, May 17, 2023

LONDON, May 17, 2023 /PRNewswire/ -- Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced that it has been recognized as the number one service provider across the United Kingdom (UK) in the Whitelane Research and PA Consulting IT Sourcing Study 2023. The report ranked Infosys as an 'Exceptional Performer' in the categories of Digital Transformation, Application Services, Cloud & Infrastructure Hosting Services, and Workplace Services. Infosys also ranked number one overall in General Satisfaction, Service Delivery and Account Management Quality.

Key Points: 
  • These service providers were assessed based on their service delivery, client relationships, commercial leverage, and transformation capabilities.
  • Infosys positioned as the leading service provider that can drive transformational change by using innovative technologies and services.
  • Wendy Redshaw, Chief Digital Information Officer, Retail, NatWest Group, said, "I congratulate Infosys on attaining the top ranking in the Whitelane Research UK IT Sourcing Study 2023.
  • Infosys' display of extreme professionalism and the quality of their services have rightfully resulted in the team being recognized as the number one service provider in Whitelane's United Kingdom IT Sourcing Study.

Evolver Awarded Full Continuation of Information Technology Support Services (ITSS) Contract for U.S. Architect of the Capitol After Recompete Process

Retrieved on: 
Tuesday, May 16, 2023

RESTON, Va., May 16, 2023 /PRNewswire-PRWeb/ -- Leading IT transformation and cybersecurity provider Evolver, LLC has been re-awarded a contract from the U.S. Architect of the Capitol (AOC) to provide information technology support services, a role fulfilled by the contractor for more than a decade.

Key Points: 
  • RESTON, Va., May 16, 2023 /PRNewswire-PRWeb/ -- Leading IT transformation and cybersecurity provider Evolver, LLC has been re-awarded a contract from the U.S.
  • Architect of the Capitol (AOC) to provide information technology support services, a role fulfilled by the contractor for more than a decade.
  • Evolver's dedicated AOC team will continue to provide Service Desk Support, Cybersecurity Operations, Enterprise Architecture Solutions, Information Management Services, and Application Development in support of the AOC's mission.
  • Evolver's support of AOC staff involves the seamless integration of resources, ensuring the AOC's 230 year-old-mission is fulfilled with 21st-century technology.

Lumen Strengthens Leadership Team, adds Kye Prigg as Executive Vice President - Enterprise Operations

Retrieved on: 
Thursday, May 11, 2023

DENVER, May 11, 2023 /PRNewswire/ -- Lumen Technologies (NYSE: LUMN) has named Kye Prigg Executive Vice President – Enterprise Operations.

Key Points: 
  • DENVER, May 11, 2023 /PRNewswire/ -- Lumen Technologies (NYSE: LUMN) has named Kye Prigg Executive Vice President – Enterprise Operations.
  • Kye will lead a global team comprised of employees in the Service Delivery, Service Assurance, Network Planning and Access Management, and Field Operations and Network Implementation organizations, as Enterprise Operations transforms.
  • Kye most recently served as Senior Vice President of Access Networks and Operations for Rogers Communications.
  • "I am honored to join the Lumen leadership team at such a pivotal time for Lumen and its customers," said Prigg.

H&R Block Announces New Senior Vice President of U.S. Retail Operations

Retrieved on: 
Monday, May 8, 2023

KANSAS CITY, Mo., May 08, 2023 (GLOBE NEWSWIRE) -- H&R Block (NYSE: HRB) today announced that Mark Darling, currently Vice President, West Market & Block Advisors, will be appointed Senior Vice President of U.S. Retail Operations, effective May 15, and report directly to Karen Orosco, President, Global Consumer Tax and Service Delivery.

Key Points: 
  • KANSAS CITY, Mo., May 08, 2023 (GLOBE NEWSWIRE) -- H&R Block (NYSE: HRB) today announced that Mark Darling, currently Vice President, West Market & Block Advisors, will be appointed Senior Vice President of U.S. Retail Operations, effective May 15, and report directly to Karen Orosco, President, Global Consumer Tax and Service Delivery.
  • As Senior Vice President of U.S. Retail Operations, Darling will lead the company’s retail tax services offered in company- and franchise-owned offices across the U.S.
  • Since that time, Bob has served in increasing roles of responsibility throughout the company including Vice President, East Market and Vice President, Franchise Operations, prior to his current role.
  • “Bob has made a lasting impression on H&R Block, not only for our business operations but our culture as well,” added Orosco.

Cybersecurity Global Market Report 2023: Sector is Expected to Reach $699.4 Billion in 2032 at a CAGR of 14.2%

Retrieved on: 
Thursday, May 4, 2023

DUBLIN, May 4, 2023 /PRNewswire/ -- The "Cybersecurity Global Market Opportunities and Strategies to 2032" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, May 4, 2023 /PRNewswire/ -- The "Cybersecurity Global Market Opportunities and Strategies to 2032" report has been added to ResearchAndMarkets.com's offering.
  • The market is then expected to grow at a CAGR of 14.2% from 2027 and reach $699,417.6 million in 2032.
  • The BFSI market was the largest segment of the cybersecurity market segmented by end-user accounting for 19.5% of the total in 2022.
  • Going forward, the healthcare market is expected to be the fastest growing segment in the cybersecurity market segmented by end-user, at a CAGR of 13.8% during 2022-2027.

Devtech Appoints Nick Madge to Lead Global Service Delivery and Customer Success

Retrieved on: 
Thursday, May 4, 2023

Devtech, a leader in digital innovation services, is pleased to announce the appointment of Nick Madge as Vice President of Service Delivery and Customer Success, effective immediately.

Key Points: 
  • Devtech, a leader in digital innovation services, is pleased to announce the appointment of Nick Madge as Vice President of Service Delivery and Customer Success, effective immediately.
  • Nick will be responsible for leading the end-to-end service delivery and customer success organization globally, helping to deliver on the firm’s commitment to providing exceptional customer experience at every touch point.
  • "I see great opportunities for the company to build on its reputation and accelerate its service delivery and customer success growth.
  • Nick will lead teams globally to ensure excellent delivery execution, customer success, and value creation.

(ISC)²'s Inaugural Spotlight Event on Governance, Risk and Compliance Draws 3,000 Cyber Pros

Retrieved on: 
Wednesday, May 3, 2023

ALEXANDRIA, Va., May 3, 2023 /PRNewswire/ -- (ISC)² – the world's largest nonprofit association of certified cybersecurity professionals, today kicks off the inaugural (ISC)² Spotlight on Governance, Risk and Compliance, with more than 3,000 cybersecurity professionals in attendance. The two-day virtual event is taking place on May 3 and May 4 from 10 a.m. to 1:05 p.m. ET each day. The event allows attendees to learn about the latest challenges and best practices in governance, risk and compliance (GRC) from industry experts and thought leaders.

Key Points: 
  • The event allows attendees to learn about the latest challenges and best practices in governance, risk and compliance (GRC) from industry experts and thought leaders.
  • The Spotlight begins with a session titled "Cyber Risk Excellence: Risk Infused with Threat Intelligence, a Secure Culture and Partnerships," from Brenda Bjerke, CISSP, CIPP, Senior Director of Cybersecurity, Target.
  • Bjerke will cover how internal collaboration and cyber risk and threat intelligence partnerships drive meaningful conversations about risk tolerance, governance and policy.
  • The event agenda also includes sessions and panels on:
    Cyber Risk is Business Risk: Maximizing Your Cyber Insurance Coverage with Attack Surface Risk Management
    All sessions will be moderated by Brandon Dunlap, Senior Executive Partner, Security & Risk Management, Gartner.

Simform Achieves AWS DevOps Competency Status

Retrieved on: 
Wednesday, April 26, 2023

ORLANDO, Fla., April 26, 2023 /PRNewswire/ -- Simform, a digital product engineering company headquartered in the USA, is thrilled to announce that it has achieved the Amazon Web Services (AWS) DevOps Competency status! The designation recognizes Simform for successfully undergoing AWS's rigorous technical validation to demonstrate deep specialization and expertise in delivering DevOps solutions on AWS, helping businesses enhance the experience of their end-customers with faster delivery of high-quality, secure products.

Key Points: 
  • Simform, a digital product engineering company and an Amazon Web Services (AWS) Advanced Consulting Partner, has achieved AWS DevOps Competency status.
  • ORLANDO, Fla., April 26, 2023 /PRNewswire/ -- Simform , a digital product engineering company headquartered in the USA, is thrilled to announce that it has achieved the Amazon Web Services (AWS) DevOps Competency status!
  • The AWS DevOps Competency acknowledges top AWS partners who can help businesses effectively implement DevOps practices on AWS, with the aim to accelerate time to market by automating and optimizing each stage of the software development lifecycle (SDLC).
  • Here's how Simform's AWS DevOps Competency will help businesses sharpen their competitive edge:
    Along with the AWS DevOps Competency, Simform is also an AWS Digital Customer Experience (DCX) Competency partner.

Toby Fincher Promoted to ICS, Inc. Director of Operations

Retrieved on: 
Monday, April 24, 2023

MONTGOMERY, Ala., April 24, 2023 /PRNewswire-PRWeb/ -- Integrated Computer Solutions, Inc. today announced today Mr. Toby Fincher has been promoted to Director, Operations for Integrated Computer Solutions, Inc. (ICS). In this capacity, Toby will lead all of Operations and Service Delivery for ICS.

Key Points: 
  • Integrated Computer Solutions, Inc. today announced today Mr. Toby Fincher has been promoted to Director, Operations for Integrated Computer Solutions, Inc. (ICS).
  • In this capacity, Toby will lead all of Operations and Service Delivery for ICS.
  • MONTGOMERY, Ala., April 24, 2023 /PRNewswire-PRWeb/ -- Integrated Computer Solutions, Inc. today announced today Mr. Toby Fincher has been promoted to Director, Operations for Integrated Computer Solutions, Inc. (ICS).
  • In this capacity, Toby will lead all of Operations and Service Delivery for ICS.