ITIL

Simform Achieves AWS SaaS Competency Status

Retrieved on: 
Monday, July 10, 2023
Well, Amazon Web Services, Software as a service, AWS Lambda, Competence, Amazon, Friction, GeForce Partner Program, RDS, DCX, ITIL, AWS, News, Software

ORLANDO, Fla., July 10, 2023 /PRNewswire/ -- Simform, a digital product engineering company headquartered in the USA, announced today that it has achieved the Amazon Web Services (AWS) SaaS Competency status! This is Simform's third AWS competency that acknowledges Simform's expertise in delivering software-as-a-service (SaaS) and cloud-native solutions on AWS. It comes after undergoing AWS's rigorous technical validation and evaluation process, including customer references.

Key Points: 
  • Simform, a digital product engineering company and an Amazon Web Services (AWS) Advanced Consulting Partner, has achieved AWS SaaS Competency status.
  • The AWS SaaS Competency status makes Simform a qualified APN Consulting Partner who can accelerate customers' ability to design, build, and launch cutting-edge SaaS solutions on AWS.
  • "Achieving the AWS SaaS Competency is a testament to our unwavering dedication and expertise in delivering exceptional SaaS solutions on AWS.
  • Being an AWS SaaS Competency Partner deepens Simform's relationship with AWS as it is also an AWS Digital Customer Experience (DCX) Competency and AWS DevOps Competency Partner.

USU positioned as a leader for Enterprise Service Management in the international SPARK Matrix™ study

Retrieved on: 
Monday, July 10, 2023
Knowledge, Software as a service, UI, Senior, Marketing, Improper integral, Quadrant, ESM, Service, ITIL, USU, IT infrastructure, SPARK, HR, Architecture, GDPR, ITSM, Retail, Online shopping, Management, Q2

MIDDLETON, Mass., July 10, 2023 /PRNewswire/ -- In their international SPARK Matrix™ Enterprise Service Management 2023 study, Quadrant Knowledge Solutions analysts rank USU as a technology leader.

Key Points: 
  • MIDDLETON, Mass., July 10, 2023 /PRNewswire/ -- In their international SPARK Matrix™ Enterprise Service Management 2023 study, Quadrant Knowledge Solutions analysts rank USU as a technology leader.
  • SPARK Matrix™ contains a detailed analysis of global market dynamics, key trends, vendor landscape, and competitive positioning in Enterprise Service Management (ESM).
  • The SPARK MatrixTM for Enterprise Service Management is a comprehensive international market study that analyzes and evaluates the solutions of the leading ESM providers in detail.
  • "Quadrant Knowledge Solutions defines "Enterprise Service Management (ESM) as a solution which automates, guides, improves, and prioritizes business processes and workflows through various service management practices.

USU positioned as a leader for Enterprise Service Management in the international SPARK Matrix™ study

Retrieved on: 
Monday, July 10, 2023
Knowledge, Software as a service, UI, Senior, Marketing, Improper integral, Quadrant, ESM, Service, ITIL, USU, IT infrastructure, SPARK, HR, Architecture, GDPR, ITSM, Retail, Online shopping, Management, Q2

MIDDLETON, Mass., July 10, 2023 /PRNewswire/ -- In their international SPARK Matrix™ Enterprise Service Management 2023 study, Quadrant Knowledge Solutions analysts rank USU as a technology leader.

Key Points: 
  • MIDDLETON, Mass., July 10, 2023 /PRNewswire/ -- In their international SPARK Matrix™ Enterprise Service Management 2023 study, Quadrant Knowledge Solutions analysts rank USU as a technology leader.
  • SPARK Matrix™ contains a detailed analysis of global market dynamics, key trends, vendor landscape, and competitive positioning in Enterprise Service Management (ESM).
  • The SPARK MatrixTM for Enterprise Service Management is a comprehensive international market study that analyzes and evaluates the solutions of the leading ESM providers in detail.
  • "Quadrant Knowledge Solutions defines "Enterprise Service Management (ESM) as a solution which automates, guides, improves, and prioritizes business processes and workflows through various service management practices.

EQS-News: USU positioned as a leader for Enterprise Service Management in the international SPARK Matrix study

Retrieved on: 
Thursday, July 6, 2023
Knowledge, Software as a service, UI, Senior, Marketing, Improper integral, Quadrant, ESM, Service, ITIL, USU, IT infrastructure, SPARK, HR, Architecture, GDPR, Matrix, ITSM, Retail, Online shopping, Q2

The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Enterprise Service Management vendors.

Key Points: 
  • The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Enterprise Service Management vendors.
  • In their international SPARK Matrix™ Enterprise Service Management 2023 study, Quadrant Knowledge Solutions analysts rank USU as a technology leader.
  • SPARK Matrix™ contains a detailed analysis of global market dynamics, key trends, vendor landscape and competitive positioning in Enterprise Service Management (ESM).
  • The SPARK MatrixTM for Enterprise Service Management is a comprehensive international market study that analyzes and evaluates the solutions of the leading ESM providers in detail.

ArisGlobal Enhances Leadership Team with Two C-Suite Appointments and Advances Global Operating Model

Retrieved on: 
Thursday, June 22, 2023
Software as a service, Center of excellence, Senior, Record, Woman, Sale, National Operations Council, Organization, Investment, Council, CFO, Architecture, Growth, CIO, ITIL, TransUnion, Software, Management

MIAMI, June 22, 2023 /PRNewswire/ -- ArisGlobal today announces key evolution of its executive team and global operating model; changes that reflect the growth needs of the leading provider of life sciences SaaS solutions. 

Key Points: 
  • MIAMI, June 22, 2023 /PRNewswire/ -- ArisGlobal today announces key evolution of its executive team and global operating model; changes that reflect the growth needs of the leading provider of life sciences SaaS solutions.
  • Executive team appointments focused on methodical, scaled growth
    The executive leadership team will welcome two new members, each bringing proven track records of delivering business value and developing robust enterprise capabilities.
  • Additionally, ArisGlobal announces the introduction of a new, strategic organizational structure in India and operating model for its offices in Bangalore and Mysore.
  • "Our teams in India have long been and remain critical to the success of ArisGlobal," shares Russ Schreiber, Chief Operating Officer, ArisGlobal.

Digital Twin Technology Powers Collaborative Product Design Project Between SoftServe and Valeo

Retrieved on: 
Tuesday, June 20, 2023
Security, Technology, Software, Networks, Internet, Hardware, CES, Valeo, IAA, Partnership, Nvidia Omniverse, Innovation, NVIDIA, ITIL, Cryptocurrency, SoftServe, Omniverse

SoftServe , a leading software development and IT consulting company, and a member of the NVIDIA Partner Network, today announced that its ongoing collaborative partnership with global mobility leader Valeo has created a speedier and more optimized product design process using digital twin technology.

Key Points: 
  • SoftServe , a leading software development and IT consulting company, and a member of the NVIDIA Partner Network, today announced that its ongoing collaborative partnership with global mobility leader Valeo has created a speedier and more optimized product design process using digital twin technology.
  • With accurate digital replicas of Valeo’s extensive line of automotive lighting products, SoftServe’s digital twin technology provides the foundation for a digital catalog of customizable lighting components.
  • “Digital twins built and operating in Omniverse will help us boost our collaborative work with our clients,” explained Cedric Merlin, Valeo’s Director of Innovation for Visibility Systems.
  • “The powerful capabilities of NVIDIA Omniverse enabled our software developers and Valeo’s automotive technology subject matter experts to create faster and more efficient collaborative product design processes,” said Volodymyr Semenyshyn, President EMEA at SoftServe.

The Northridge Group's 2023 State of Customer Experience (CX) Survey Reveals Big Gap in Customer Service Expectations and Experiences

Retrieved on: 
Wednesday, June 14, 2023
Feedback, Perception, Survival, CX, Customer experience, Emerging market, Investment, Customer service, ITIL, Online shopping, Retail, Management

CHICAGO, June 14, 2023 /PRNewswire/ -- The Northridge Group, a leading Customer Experience (CX) operations and management consulting firm, released its highly anticipated 2023 State of Customer Experience (CX) report. The survey findings indicate a significant disparity between business leaders' perception of their companies' customer service and the actual experiences reported by customers.

Key Points: 
  • The survey findings indicate a significant disparity between business leaders' perception of their companies' customer service and the actual experiences reported by customers.
  • This is Northridge's seventh annual consumer survey and the fourth conducted in parallel with business leaders.
  • The Northridge Group's State of Customer Service Experience 2023 study encompassed 1000 U.S. customers over the age of 18 and 250 U.S. business leaders from small/mid-size to multi-billion-dollar global enterprises.
  • The surveys covered various aspects of customer experience, including channel preferences, response times, issue resolution, customer effort, self-service tools, and corporate investments.

ITSM Academy's almost 20-year history of delivering ITIL® education is coming to an end, allowing ITSM Academy to focus on other areas of its portfolio

Retrieved on: 
Tuesday, June 13, 2023
DevOps, Organization, BOCA, Travel, Letter, Accreditation, ITIL, CXO, Tutoring, Management

ITSM Academy's 20-year history of ITIL® education ends 12.31.23, so the Academy can focus on other portfolio classes.

Key Points: 
  • ITSM Academy's 20-year history of ITIL® education ends 12.31.23, so the Academy can focus on other portfolio classes.
  • Since its inception in 2004, ITSM Academy has led from the front.
  • "From the start, we have defined our role in the industry by providing the most current, meaningful education available.
  • "We are proud that hundreds-of-thousands of enthusiastic professionals have trusted ITSM Academy to deliver the positive training experience they deserve.

Learning Tree Launches New One-Day ITIL 4® Course to Help Professionals Recertify Before June 30 Deadline

Retrieved on: 
Wednesday, June 7, 2023
Learning Tree International, Certification, The Learning Tree, Education, ITIL, Learning, Nursing

HERNDON, Va., June 7, 2023 /PRNewswire/ -- Learning Tree International, a global leader in training and certification, today announced the launch of a one-day course for ITIL® 4 practitioners who must recertify before the June 30, 2023 deadline.

Key Points: 
  • HERNDON, Va., June 7, 2023 /PRNewswire/ -- Learning Tree International, a global leader in training and certification, today announced the launch of a one-day course for ITIL® 4 practitioners who must recertify before the June 30, 2023 deadline.
  • The company is offering four special virtual events in June to help professionals meet the deadline.
  • The ITIL 4 Practitioner: Service Desk course is accredited and helps ITIL 4 certificate holders renew all of their ITIL 4 certifications quickly and affordably, as well as earn an additional one once they pass the course exam.
  • "We understand that many ITIL 4 practitioners are searching to not only find the time, but the right course of action to get recertified before the June 30 deadline," said David Brown, CEO of Learning Tree.

Learning Tree Launches New One-Day ITIL 4® Course to Help Professionals Recertify Before June 30 Deadline

Retrieved on: 
Wednesday, June 7, 2023
Learning Tree International, Certification, The Learning Tree, Education, ITIL, Learning, Nursing

HERNDON, Va., June 7, 2023 /PRNewswire/ -- Learning Tree International, a global leader in training and certification, today announced the launch of a one-day course for ITIL® 4 practitioners who must recertify before the June 30, 2023 deadline.

Key Points: 
  • HERNDON, Va., June 7, 2023 /PRNewswire/ -- Learning Tree International, a global leader in training and certification, today announced the launch of a one-day course for ITIL® 4 practitioners who must recertify before the June 30, 2023 deadline.
  • The company is offering four special virtual events in June to help professionals meet the deadline.
  • The ITIL 4 Practitioner: Service Desk course is accredited and helps ITIL 4 certificate holders renew all of their ITIL 4 certifications quickly and affordably, as well as earn an additional one once they pass the course exam.
  • "We understand that many ITIL 4 practitioners are searching to not only find the time, but the right course of action to get recertified before the June 30 deadline," said David Brown, CEO of Learning Tree.