Workforce Management for the Enterprise in the Digital Era Market Report 2024, Featuring Profiles for Alvaria, Calabrio, NICE and Verint - ResearchAndMarkets.com
The "2024 Workforce Management for the Enterprise in the Digital Era" report has been added to ResearchAndMarkets.com's offering.
- The "2024 Workforce Management for the Enterprise in the Digital Era" report has been added to ResearchAndMarkets.com's offering.
- Artificial intelligence (AI), automation, and the need for new capabilities to address asynchronous and digital interactions are driving a welcome transformation of these solutions.
- Workforce management solutions remain essential contact center productivity tools, but today they are equally important for boosting employee engagement.
- The 2024 Workforce Management for the Enterprise in the Digital Era report features four WFM vendors: Alvaria, Calabrio, NICE, and Verint.