Humana

Consumer Satisfaction With Health Insurance Hits Record High, While Nonhospital Care Joins Index Leaders, ACSI Data Show

Retrieved on: 
Tuesday, October 17, 2023
Professional Services, Health, Hospitals, Insurance, Other Health, Health Insurance, General Health, Traveler, Kaiser Permanente, Hospital, COVID-19, City centre, Cigna, MassMutual, Chubb, AIG, University, Michigan State University, USAA, Index, Humana, American Customer Satisfaction Index, MetLife, Aetna, The Guardian Life Insurance Company of America, State Farm, Marketing, Federation, Policy, Associate, ACSI, P&C, Liberty Mutual, UnitedHealth Group, Farmer, Lincoln National Corporation, Blue Cross Blue Shield Association, Centene Corporation, Allstate, Health insurance, Mobile phone, New York Life Insurance Company, American Family, Prudential, GEICO

Health insurance satisfaction surges 4% to a record-high score of 76 (out of 100), with customer engagement points like call centers and websites improving 5% year over year, according to the American Customer Satisfaction Index (ACSI ® ) Insurance and Health Care Study 2022-2023 .

Key Points: 
  • Health insurance satisfaction surges 4% to a record-high score of 76 (out of 100), with customer engagement points like call centers and websites improving 5% year over year, according to the American Customer Satisfaction Index (ACSI ® ) Insurance and Health Care Study 2022-2023 .
  • Health insurers experience widespread policyholder satisfaction gains, with all but one provider upping their ACSI score.
  • Satisfaction with hospitals rises too, driven by improved outpatient care, which climbs 5% to an ACSI score of 81.
  • The ACSI Insurance and Health Care Study 2022-2023 is based on interviews with 12,849 customers, chosen at random and contacted via email between October 2022 and September 2023.

Humana and USAA Expand Relationship to Offer High-Quality, Affordable Medicare Advantage Plans Designed with Veterans in Mind

Retrieved on: 
Tuesday, October 17, 2023
Defense, Pharmaceutical, Military, Optical, Health, Health Insurance, Veterans, Dental, Partnership, Multimedia, Veteran, Medicaid, Organization, Social Security, USAA, Medicare Advantage, TTY, Medicare, Health insurance, Assistant, Social, Hospital, Humana

Humana USAA Honor plans are available to anyone eligible for Medicare, including veterans’ spouses, but they are designed in a way that may work alongside the benefits a veteran receives through VA health care.

Key Points: 
  • Humana USAA Honor plans are available to anyone eligible for Medicare, including veterans’ spouses, but they are designed in a way that may work alongside the benefits a veteran receives through VA health care.
  • (Graphic: Business Wire)
    For the first time, all of Humana’s veteran-focused Medicare Advantage plans are now co-branded as Humana USAA Honor plans and will be available to more beneficiaries in more locations for the 2024 plan year.
  • The Humana USAA Honor plan will be an option for about 58 million Medicare beneficiaries in 2,655 counties nationwide, and the Humana USAA Honor with Rx plan will be available for nearly 18 million Medicare beneficiaries in 681 counties.
  • Humana first introduced its Honor Medicare Advantage plans in 2020, and in 2022, Humana and USAA collaborated to design and launch the first Honor plan that included prescription drug coverage.

Humana Kentucky Medicare Advantage HMO Plan Scores Top 5-Star Rating Third Year in a Row

Retrieved on: 
Saturday, October 14, 2023
General Health, Health, Professional Services, Insurance, Health Insurance, Centers for Medicare & Medicaid Services, NYSE, St. Elizabeth Healthcare (Kentucky), HMO, Managed care, CMS, Medicare, Health insurance, Nursing, Humana

The Humana Health Plan of Ohio, Inc. HMO plan is one of four Humana contracts that received a 5-star rating for 2024 on CMS’s 5-star rating system.

Key Points: 
  • The Humana Health Plan of Ohio, Inc. HMO plan is one of four Humana contracts that received a 5-star rating for 2024 on CMS’s 5-star rating system.
  • Another one of Humana’s four top-rated contracts received the 5-star rating for the first time, adding a new Kentucky county to the list; the Humana Medical Plan Inc. HMO plan is offered in Jefferson County.
  • Combined, the four 5-star contracts cover approximately 790,000 Humana members nationwide, more than double the number of members in 5-star plans in 2023.
  • “I appreciate how Humana really wants us to be the healthiest version of ourselves and provides us with resources to accomplish that,” Nancy said.

Humana Continues to Deliver Exceptional Star Ratings for its Medicare Advantage Members in 2024

Retrieved on: 
Friday, October 13, 2023
General Health, Health, Health Insurance, Multimedia, Centers for Medicare & Medicaid Services, NYSE, Medicaid, Inc., CMS, Medicare, Health insurance, Hospital, Humana

This contributes to the nearly 3.6 million, or 61%, of Humana Medicare Advantage members in plans rated 4.5 stars and above.

Key Points: 
  • This contributes to the nearly 3.6 million, or 61%, of Humana Medicare Advantage members in plans rated 4.5 stars and above.
  • Humana has Medicare Advantage plans rated 4 stars or higher available in all 50 states and Puerto Rico.
  • Humana Medicare Advantage member Nancy Fish says she stays with Humana because she is confident she will get the care she needs.
  • Humana has served Medicare beneficiaries for decades, with nearly 8.7 million Medicare members in all 50 states, Washington, D.C., and Puerto Rico, as of Sept. 30, 2023.

Humana Tennessee Medicare Advantage HMO Plan Achieves Highest Quality Rating for 2024

Retrieved on: 
Saturday, October 14, 2023
General Health, Pharmaceutical, Health Insurance, Health, Pharmacy, CMS, Medicare, NYSE, Centers for Medicare & Medicaid Services, HMO, Health insurance, Humana

(NYSE: HUM) today announced that, for the third consecutive year and the fourth time overall, its statewide Humana HMO Medicare Advantage plan in Tennessee has achieved the highest possible 5-star rating from the Centers for Medicare & Medicaid Services (CMS).

Key Points: 
  • (NYSE: HUM) today announced that, for the third consecutive year and the fourth time overall, its statewide Humana HMO Medicare Advantage plan in Tennessee has achieved the highest possible 5-star rating from the Centers for Medicare & Medicaid Services (CMS).
  • The 5-star Cariten Health Plan Inc. HMO plan is offered in all of Tennessee’s 95 counties.
  • The Tennessee HMO plan is one of four Humana contracts that received a 5-star rating for 2024 on CMS’s 5-star rating system.
  • “This top rating is a testament to the work our Tennessee team puts in every day to deliver the best member experience,” said Matt Berger, Humana’s Medicare President for Tennessee.

Popular Humana HMO Plan, Offered in Multiple States, Attains Highest Quality Rating

Retrieved on: 
Saturday, October 14, 2023
General Health, Health, Professional Services, Insurance, Health Insurance, Partnership, Senior, NYSE, Tivity Health, CMS, Medicare, Nursing, Centers for Medicare & Medicaid Services, Physician, Health insurance, Humana

(NYSE: HUM) today announced that, for the first time, its Humana Medical Plan, Inc., offered in five states and covering more than 600,000 members, achieved the highest possible 5-star rating from the Centers for Medicare & Medicaid Services (CMS).

Key Points: 
  • (NYSE: HUM) today announced that, for the first time, its Humana Medical Plan, Inc., offered in five states and covering more than 600,000 members, achieved the highest possible 5-star rating from the Centers for Medicare & Medicaid Services (CMS).
  • The 5-star Humana HMO plan is offered in counties in Florida, Kentucky, Mississippi, North Carolina and Oregon.
  • Humana Medical Plan, Inc. is one of four of Humana’s 2024 contracts that received a 5-star rating on CMS’s 5-star rating system.
  • I particularly enjoy SilverSneakers classes, which are a wonderful addition to programs at the Humana Neighborhood Center where I’ve developed close friendships.”

Humana Announces Leadership Transition Plan: Jim Rechtin named Chief Operating Officer and CEO Successor, Bruce Broussard to step down as CEO in the second half of 2024

Retrieved on: 
Wednesday, October 11, 2023
General Health, Health, Health Insurance, Envision, Senior, NYSE, Bachelor of Arts in Organizational Psychology, DePauw University, Envision Healthcare, Eberhardt Rechtin, Culture, Medicare Advantage, Medicare, Growth, UnitedHealth Group, Strategic management, MA, Business administration, Bain & Company, Harvard Business School, DaVita Inc., Master of Business Administration, Management, Nursing, Humana

(NYSE: HUM) announced today it has named health care industry veteran Jim Rechtin as President and Chief Operating Officer of Humana Inc., effective January 8, 2024, as part of a long-planned CEO transition.

Key Points: 
  • (NYSE: HUM) announced today it has named health care industry veteran Jim Rechtin as President and Chief Operating Officer of Humana Inc., effective January 8, 2024, as part of a long-planned CEO transition.
  • He will report to Bruce Broussard, CEO, until the latter half of 2024 at which time Broussard will step down and Rechtin will assume the CEO role.
  • Broussard joined Humana in 2011 and assumed the role of CEO in 2013.
  • “As we work to make this a seamless transition in the coming months, I look forward to partnering with Jim.

Humana Inc. to Release Third Quarter 2023 Results on November 1, 2023

Retrieved on: 
Monday, October 9, 2023
Professional Services, Health, Insurance, Other Health, Health Insurance, Managed Care, General Health, Humana, ID, News, Inc., NYSE, Telephone, GAAP, Bank

Humana Inc. (NYSE: HUM) will release its financial results for the third quarter 2023 (3Q23) on Wednesday, November 1, 2023, at 6:30 a.m. Eastern time.

Key Points: 
  • Humana Inc. (NYSE: HUM) will release its financial results for the third quarter 2023 (3Q23) on Wednesday, November 1, 2023, at 6:30 a.m. Eastern time.
  • The company will host a conference call at 9:00 a.m. Eastern time that morning to discuss its financial results for the quarter and earnings guidance for 2023.
  • Upon registration, telephone participants will receive a confirmation email detailing how to join the conference call, including the dial-in number and a unique registrant ID.
  • The company’s 3Q23 earnings news release is expected to include financial measures that are not in accordance with Generally Accepted Accounting Principles (GAAP).

Humana and Denver Health Sign Agreement to Expand Humana’s Medicare Advantage Provider Network in the Denver Area

Retrieved on: 
Thursday, October 5, 2023
Managed Care, General Health, Professional Services, People with Disabilities, Consumer, Mental Health, Hospitals, Health Insurance, Dental, Insurance, Seniors, Health, Denver Health Medical Center, Multimedia, Medicare, Heart, HMO, PPO, Health insurance, Humana

Humana , a leading health and well-being company, and Denver Health , a comprehensive health and hospital system, have entered into an agreement that broadens access to care for Humana Medicare Advantage plan members in the Denver area.

Key Points: 
  • Humana , a leading health and well-being company, and Denver Health , a comprehensive health and hospital system, have entered into an agreement that broadens access to care for Humana Medicare Advantage plan members in the Denver area.
  • View the full release here: https://www.businesswire.com/news/home/20231005016785/en/
    Under this agreement, which became effective October 1, 2023, members with Humana Medicare Advantage HMO, PPO and PFFS plans now have in-network access to care at the Denver Health main campus, as well as access to care to more than 1500 doctors in 131 medical specialties across the Denver area.
  • “We are grateful for this important opportunity with Denver Health that significantly expands our local provider network,” said Dan Tufto, Humana Pacific Southwest Medicare President.
  • “Being in the heart of the city provides added convenience for those working and living in downtown Denver as well as offering excellent care options after hours at our urgent care locations.”

CFOs of Marriott, AstraZeneca, Kroger Honored by Peers in First Annual CFO Leadership Awards

Retrieved on: 
Tuesday, October 10, 2023
Diamond, Team leader, AWS, Sarin, Kroger, Marriott International, Intel, Digital, Amazon Web Services, Bank of America, AstraZeneca, Award, Growth, Nasdaq MarketSite, Bank, CFO, EVP, Starbucks, Research, AlixPartners, Management, Humana, Oracle

A team from AlixPartners served as the exclusive advisor to the committee in its research and decision-making process.

Key Points: 
  • A team from AlixPartners served as the exclusive advisor to the committee in its research and decision-making process.
  • The Awards will be presented live on Dec. 4, 2023, at the annual Strategic CFO Forum, hosted at the Nasdaq MarketSite in New York City.
  • (More about the event: StrategicCFO360.com/StrategicCFOForum )
    The 2023 CFO Leadership Awards Selection Committee includes: Alastair Borthwick, CFO, Bank of America; Susan Diamond, CFO, Humana; Jeff Epstein, operating partner, Bessemer Venture Partners, former CFO, Oracle; Carolina Dybeck Happe, CFO, GE; Richard Puccio, CFO, Amazon Web Services; Rachel Ruggeri, CFO, Starbucks; Tracey Travis, EVP and CFO, The Estée Lauder Companies; Dave Zinsner, CFO, Intel Corporation.
  • AlixPartners serves as the exclusive advisor to the selection committee for all of these awards.