Chargeback

Skillshare Partners With Chargehound to Seamlessly Scale Chargeback Representment

Retrieved on: 
Thursday, November 19, 2020

As membership numbers grew, Skillshare also experienced an increase in chargebacks, creating new challenges for the customer experience team.

Key Points: 
  • As membership numbers grew, Skillshare also experienced an increase in chargebacks, creating new challenges for the customer experience team.
  • Skillshare partnered with Chargehound to automate the chargeback process, allowing team members to focus on providing hands-on customer support.
  • We're looking forward to serving as a strategic partner to Skillshare for chargeback representment as they scale and streamline their business operations," said Pallavi Kuppa-Apte, Chief Operating Officer at Chargehound.
  • By automating the chargeback process, merchants are able to scale their dispute operations to fight every chargeback without using valuable employee time on the process.

Aite Group Names Signifyd the Market Leader in Guaranteed Chargeback Protection

Retrieved on: 
Thursday, November 19, 2020

Signifyd, a pioneer in the guarantee space, ranked ahead of the six other key players in Aites Chargeback Guarantee Vendors matrix .

Key Points: 
  • Signifyd, a pioneer in the guarantee space, ranked ahead of the six other key players in Aites Chargeback Guarantee Vendors matrix .
  • Were pleased to be recognized as best-in-class by the Aite Group, Signifyd CEO Raj Ramanand said.
  • Signifyd co-founders Ramanand and Michael Liberty entered the fraud protection and chargeback guarantee space because they thought it unfair that merchants should have to bear the considerable financial risk fraud presents.
  • Clients are very pleased with Signifyds performance and service, the advisory firm wrote in its Aite Matrix: Global Chargeback Guarantee Vendors.

Chargeback Gurus Releases 2020 Card Network Mandates Guide for Card Not Present Merchants

Retrieved on: 
Wednesday, November 18, 2020

"This year has been especially challenging for merchants, because the COVID-19 pandemic has shifted the payments landscape considerably," said Suresh Dakshina, President of Chargeback Gurus.

Key Points: 
  • "This year has been especially challenging for merchants, because the COVID-19 pandemic has shifted the payments landscape considerably," said Suresh Dakshina, President of Chargeback Gurus.
  • Download your free copy of the illustrated, 20-page eGuide on Chargeback Gurus' website .
  • Chargeback Gurus is a global company offering chargeback management and analytics solutions to increase customer satisfaction and drive repeat purchases.
  • As trusted advisors to card networks, financial institutions and Fortune 500 companies Chargeback Gurus enables businesses to combat constantly evolving fraud tactics and customer disputes that directly threaten profitability.

Podium Introduces First Chargeback Guarantee for Local Businesses to Handle In-Person Purchases

Retrieved on: 
Wednesday, November 11, 2020

LEHI, Utah, Nov. 11, 2020 /PRNewswire/ -- Podium , the leading customer messaging platform for local businesses, today announced that Podium Payments is now including chargeback guarantees to all local businesses in the United States.

Key Points: 
  • LEHI, Utah, Nov. 11, 2020 /PRNewswire/ -- Podium , the leading customer messaging platform for local businesses, today announced that Podium Payments is now including chargeback guarantees to all local businesses in the United States.
  • Before Podium Payments, however, local retailers of all sizes had yet to see a payments platform that could provide them the same level of protection.
  • Podium Payments combines the fundamental benefits of its best-in-class suite of messaging tools with a rich fraud prevention platform that can guarantee against chargebacks.
  • Designed specifically for local businesses, companies can set up Podium Payments and begin accepting contact-free payments from customers in less than an hour.

PAAY and Bluefin Join Forces to Dramatically Advance Remote Commerce Security

Retrieved on: 
Tuesday, November 10, 2020

PAAY provides strong authentication at the front door and Bluefin encrypts and tokenizes the data at the point of interaction on the web.

Key Points: 
  • PAAY provides strong authentication at the front door and Bluefin encrypts and tokenizes the data at the point of interaction on the web.
  • Hackers are taking advantage of the fact that more and more business whether banking or E Commerce is being conducted online.
  • In addition to the growing threat of cyber security breaches, merchants are also faced with the imperil of chargeback fraud.
  • Bluefin is a Participating Organization (PO) of the PCI Security Standards Council (SSC) and is headquartered in Atlanta, with offices in Waterford, Ireland.

Chargeback Gurus Receives PCI-DSS Level 1 Compliance Certification

Retrieved on: 
Thursday, November 5, 2020

Level 1 Compliance certification is granted only to merchants who process more than 6 million transactions per year and maintain the highest level of data security practices.

Key Points: 
  • Level 1 Compliance certification is granted only to merchants who process more than 6 million transactions per year and maintain the highest level of data security practices.
  • To achieve Level 1 certification, merchants must undergo a thorough audit by a PCI-certified Security Assessor to confirm that they are following all of the numerous requirements, and must also submit to quarterly network security scans by an approved third-party vendor.
  • "We're very proud of the work we have done to receive Level 1 certification," said Suresh Dakshina, President of Chargeback Gurus.
  • Chargeback Gurus is a global leader in preventing, fighting, and managing chargebacks and ecommerce fraud.

Merchant Account Providers Begin to Compete for High-Volume CBD Businesses

Retrieved on: 
Wednesday, October 14, 2020

According to Alex Roy, president of E-Commerce 4 LLC the parent company of Organic Payment Gateways , a CBD merchant account and payment gateway provider this is all beginning to change.

Key Points: 
  • According to Alex Roy, president of E-Commerce 4 LLC the parent company of Organic Payment Gateways , a CBD merchant account and payment gateway provider this is all beginning to change.
  • Alex described the current high-risk merchant account environment, at least as it applies to CBD, this way: "The CBD payment processing business is still relatively new.
  • Alex Roy describes the current merchant account environment for high-volume CBD businesses this way: "Processors are beginning to compete for large-volume, low-chargeback CBD businesses.
  • To learn more about the Organic Payment Gateways payment gateway and CBD merchant account online placement tool, visit OrganicPaymentGateways.com

Sift Introduces Expanded Integrations, Providing Trust and Safety Teams with Greater Transparency and Control

Retrieved on: 
Tuesday, October 13, 2020

The updates to Sift Connect create a fraud-fighting command center optimized for transparency and control.

Key Points: 
  • The updates to Sift Connect create a fraud-fighting command center optimized for transparency and control.
  • Sift's new integrations allow merchants to easily surface chargeback data in real time, ensuring that trust and safety teams have current, up-to-date information for manual review and dispute resolution.
  • With Sift Connect, weve created a central nervous system for trust and safety teams, connecting every data source and tool needed to combat fraud and fuel growth.
  • Sift is the leader in Digital Trust & Safety, empowering digital disruptors to Fortune 500 companies to unlock new revenue without risk.

Chargehound Creates Custom Integration with Patreon to Automate Checkout.com Chargebacks

Retrieved on: 
Monday, October 5, 2020

OAKLAND, Calif., Oct. 5, 2020 /PRNewswire-PRWeb/ -- Chargehound, the only fully automated chargeback solution on the market, today announced it has completed a custom integration with Patreon to automate all of its Checkout.com chargebacks.

Key Points: 
  • OAKLAND, Calif., Oct. 5, 2020 /PRNewswire-PRWeb/ -- Chargehound, the only fully automated chargeback solution on the market, today announced it has completed a custom integration with Patreon to automate all of its Checkout.com chargebacks.
  • Patreon, a longtime customer of Chargehound, has already seen immense value from automating its Stripe, Braintree, and PayPal disputes with Chargehound.
  • "Leveraging Checkout.com's API to build an integration with Patreon was a natural extension of the seamless partnership we've shared for years.
  • We're pleased that Chargehound has been able to automate the process of chargebacks and ultimately improve performance for our merchant, Patreon.

Kount Announces Near Real-Time Chargeback Prevention Solution and Integrates with Verifi, a Visa Solution, for Dispute Management Solutions That Stop Chargebacks Before They Happen

Retrieved on: 
Thursday, October 1, 2020

Kount , a leader in digital fraud prevention and identity trust, is partnering with Verifi, a Visa Solution, to extend its dispute management solutions to Kounts platform with the Near Real-Time Chargeback Prevention Solution.

Key Points: 
  • Kount , a leader in digital fraud prevention and identity trust, is partnering with Verifi, a Visa Solution, to extend its dispute management solutions to Kounts platform with the Near Real-Time Chargeback Prevention Solution.
  • Integrating Verifis dispute management solutions will enable Kounts fraud prevention and digital identity platform to provide businesses near real-time payment protection without costly integration for multiple services.
  • Kount is further empowering its friendly fraud prevention team with the addition of Scott Adams, Vice President of Friendly Fraud.
  • In 2019, Verifi was acquired by Visa, combining technologies to provide enhanced fraud and dispute management solutions on a global scale.