Chargeback

ACI Worldwide and JCB Boosts Merchant Acquiring Capabilities with Successful Global Rollout of Web API Payment Solution

Tuesday, January 12, 2021 - 3:00am

JCB expands payments acceptance for acquirers, merchants and payment service providers with ACI Secure eCommerce

Key Points: 
  • JCB expands payments acceptance for acquirers, merchants and payment service providers with ACI Secure eCommerce
    SINGAPORE & TOKYO, Jan 12, 2021 - (ACN Newswire) - ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time digital payment software and solutions and JCB International Co., Ltd. (JCB), the international operations subsidiary of JCB Co., Ltd., Japan's only international payment brand, today announced that JCB has completed the successful global rollout of its JCB Web API Service, including its Web API-based dispute function.
  • JCB is accepted at about 35 million merchant locations globally, utilizes ACI Secure eCommerce as its JCB Web API Service - a processing interface to accelerate JCB Card acceptance in important and growing markets, especially in Asia.
  • The API-based dispute processing function on JCB Web API Service enables acquirers to receive chargeback notifications and request representment as a remedy for chargebacks via the Web API.
  • "ACI Secure eCommerce, which underpins JCB Web API Service, is globally proven with merchants and PSPs across geographies, industries and verticals.

ACI Worldwide and JCB Boost Merchant Acquiring Capabilities with Successful Global Rollout of Web API Payment Solution

Tuesday, January 12, 2021 - 3:00am

ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time digital payment software and solutions , and JCB International Co., Ltd. (JCB), the international operations subsidiary of JCB Co., Ltd., Japans only international payment brand, today announced that JCB has completed the successful global rollout of its JCB Web API Service, including its Web API-based dispute function.

Key Points: 
  • ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time digital payment software and solutions , and JCB International Co., Ltd. (JCB), the international operations subsidiary of JCB Co., Ltd., Japans only international payment brand, today announced that JCB has completed the successful global rollout of its JCB Web API Service, including its Web API-based dispute function.
  • The API-based dispute processing function on JCB Web API Service enables acquirers to receive chargeback notifications and request representment as a remedy for chargebacks via the Web API.
  • ACI Secure eCommerce, which underpins JCB Web API Service, is globally proven with merchants and PSPs across geographies, industries and verticals.
  • As a comprehensive payment solution provider, JCB commits to providing responsive and high-quality service and products to all customers worldwide.

Leading E-Commerce Security Software NoFraud Announces Significant Investment from PSG

Tuesday, December 8, 2020 - 12:00pm

NoFraud, a premier provider of full-service fraud prevention software to e-commerce merchants, today announced a significant investment from funds advised by PSG, a leading growth equity firm partnering with lower middle-market software and technology-enabled service companies, marking NoFrauds first outside investment.

Key Points: 
  • NoFraud, a premier provider of full-service fraud prevention software to e-commerce merchants, today announced a significant investment from funds advised by PSG, a leading growth equity firm partnering with lower middle-market software and technology-enabled service companies, marking NoFrauds first outside investment.
  • Founded in 2014, NoFraud is an e-commerce fraud prevention solution that employs multiple fraud prevention technologies in a single centralized application.
  • Serving over 1,200 merchants today, NoFraud integrates with payment gateways across multiple platforms, including Shopify, BigCommerce, and Magento, to eliminate card-not-present fraud and chargebacks.
  • I am incredibly proud of the technology we have built and the team we have in place at NoFraud, said Shaya Posner, CPO and Co-Founder of NoFraud.

Givex Offers Promotion on Merchant of Record Service to Protect Businesses from Online Fraud

Monday, December 7, 2020 - 3:00pm

Givex, the cloud-based, end-to-end customer engagement solution, is running a promotion on its Merchant of Record service in December to help businesses alleviate fraud risk during the holiday shopping season.

Key Points: 
  • Givex, the cloud-based, end-to-end customer engagement solution, is running a promotion on its Merchant of Record service in December to help businesses alleviate fraud risk during the holiday shopping season.
  • With Merchant of Record, Givex takes on the fraud indemnification and chargeback risk, giving our clients peace of mind during the busy holiday shopping season."
  • Merchant of Record can be added on to protect businesses from fraud, increasing operational efficiency and reducing stress for business owners, and doesn't require a separate fraud monitoring company.
  • "Merchant of Record offers a nearly 98% approval rating, which is what most businesses are looking for," said Chaar.

Chargebacks911 and Fi911 Drives APAC Expansion With the Appointment of Regional Director of Business Development

Tuesday, December 1, 2020 - 12:34pm

A global leader in dispute management and mitigation, Chargebacks911 , today announced the appointment of Jia Min Tan to the role of Director of Business Development, APAC, as part of its ongoing expansion in the region.

Key Points: 
  • A global leader in dispute management and mitigation, Chargebacks911 , today announced the appointment of Jia Min Tan to the role of Director of Business Development, APAC, as part of its ongoing expansion in the region.
  • Commenting on her new role, Jia Min said: APAC is a fast-growing market with great potential for growth.
  • Benjamin Bridwell, Chief of Staff at Chargebacks911 and Fi911, added: Were thrilled to welcome Jia Min to our APAC team, leading business development in such a crucial region for Chargebacks911 and Fi911.
  • To find out more about how Chargebacks911 and Fi911 help merchants and financial institutions both mitigate and manage chargebacks, visit chargebacks911.com and fi911.com .

Gateway Funnel Pros Launches a ClickFunnels Support Program That Can Reduce Stripe Chargeback Disputes Before They Happen and Automate Merchant Responses

Tuesday, November 24, 2020 - 1:46pm

Alex Roy, who heads up Gateway Funnel Pros, does not think their focus on assisting Stripe merchant account customers should be a surprise.

Key Points: 
  • Alex Roy, who heads up Gateway Funnel Pros, does not think their focus on assisting Stripe merchant account customers should be a surprise.
  • The program grew though, as Gateway Funnel Pros began to realize that there was a real need for low-risk ClickFunnels entrepreneurs that use Stripe to reduce and automate their Stripe dispute process.
  • Gateway Funnel Pros' Stripe-focused program provides the following services to online businesses: dispute mitigation, Stripe dispute response automation, and streamlined chargeback reporting.
  • Beyond dispute reduction, the Gateway Funnel Pros' ClickFunnels-focused Stripe dispute program automates responses and streamlines reporting.

Skillshare Partners With Chargehound to Seamlessly Scale Chargeback Representment

Thursday, November 19, 2020 - 4:00pm

As membership numbers grew, Skillshare also experienced an increase in chargebacks, creating new challenges for the customer experience team.

Key Points: 
  • As membership numbers grew, Skillshare also experienced an increase in chargebacks, creating new challenges for the customer experience team.
  • Skillshare partnered with Chargehound to automate the chargeback process, allowing team members to focus on providing hands-on customer support.
  • We're looking forward to serving as a strategic partner to Skillshare for chargeback representment as they scale and streamline their business operations," said Pallavi Kuppa-Apte, Chief Operating Officer at Chargehound.
  • By automating the chargeback process, merchants are able to scale their dispute operations to fight every chargeback without using valuable employee time on the process.

Aite Group Names Signifyd the Market Leader in Guaranteed Chargeback Protection

Thursday, November 19, 2020 - 2:00pm

Signifyd, a pioneer in the guarantee space, ranked ahead of the six other key players in Aites Chargeback Guarantee Vendors matrix .

Key Points: 
  • Signifyd, a pioneer in the guarantee space, ranked ahead of the six other key players in Aites Chargeback Guarantee Vendors matrix .
  • Were pleased to be recognized as best-in-class by the Aite Group, Signifyd CEO Raj Ramanand said.
  • Signifyd co-founders Ramanand and Michael Liberty entered the fraud protection and chargeback guarantee space because they thought it unfair that merchants should have to bear the considerable financial risk fraud presents.
  • Clients are very pleased with Signifyds performance and service, the advisory firm wrote in its Aite Matrix: Global Chargeback Guarantee Vendors.

Chargeback Gurus Releases 2020 Card Network Mandates Guide for Card Not Present Merchants

Wednesday, November 18, 2020 - 1:00pm

"This year has been especially challenging for merchants, because the COVID-19 pandemic has shifted the payments landscape considerably," said Suresh Dakshina, President of Chargeback Gurus.

Key Points: 
  • "This year has been especially challenging for merchants, because the COVID-19 pandemic has shifted the payments landscape considerably," said Suresh Dakshina, President of Chargeback Gurus.
  • Download your free copy of the illustrated, 20-page eGuide on Chargeback Gurus' website .
  • Chargeback Gurus is a global company offering chargeback management and analytics solutions to increase customer satisfaction and drive repeat purchases.
  • As trusted advisors to card networks, financial institutions and Fortune 500 companies Chargeback Gurus enables businesses to combat constantly evolving fraud tactics and customer disputes that directly threaten profitability.

Podium Introduces First Chargeback Guarantee for Local Businesses to Handle In-Person Purchases

Wednesday, November 11, 2020 - 12:02pm

LEHI, Utah, Nov. 11, 2020 /PRNewswire/ -- Podium , the leading customer messaging platform for local businesses, today announced that Podium Payments is now including chargeback guarantees to all local businesses in the United States.

Key Points: 
  • LEHI, Utah, Nov. 11, 2020 /PRNewswire/ -- Podium , the leading customer messaging platform for local businesses, today announced that Podium Payments is now including chargeback guarantees to all local businesses in the United States.
  • Before Podium Payments, however, local retailers of all sizes had yet to see a payments platform that could provide them the same level of protection.
  • Podium Payments combines the fundamental benefits of its best-in-class suite of messaging tools with a rich fraud prevention platform that can guarantee against chargebacks.
  • Designed specifically for local businesses, companies can set up Podium Payments and begin accepting contact-free payments from customers in less than an hour.