ATLANTIC-ACM Announces 2022 U.S. Business Connectivity Service Provider Excellence Awards
ATLANTIC-ACM announced its 2022 U.S. Business Connectivity Service Provider Excellence Awards based on the results of their industry leading customer experience benchmarking study of business end-users.
- ATLANTIC-ACM announced its 2022 U.S. Business Connectivity Service Provider Excellence Awards based on the results of their industry leading customer experience benchmarking study of business end-users.
- ATLANTIC-ACM, a TMT focused research consultancy and market diligence firm, introduced the Business Connectivity Report Card survey in 2006 to identify the strengths and weaknesses of enterprise service providers, along with customer buying trends and priorities.
- It remains the market standard for impartial feedback on customer experience and service specific evaluation for wireline business services.
- Service providers receive customer ratings from 1-10 for each category, and the provider with the highest score within the large and midsized carrier groups receives a carrier excellence award.