Avangrid Launches New Educational Tool to Simplify Billing for Utility Customers
This new educational tool will be available for customers of United Illuminating (UI) in Connecticut, Central Maine Power (CMP) in Maine, and New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) in New York.
- This new educational tool will be available for customers of United Illuminating (UI) in Connecticut, Central Maine Power (CMP) in Maine, and New York State Electric & Gas (NYSEG) and Rochester Gas and Electric (RG&E) in New York.
- “Customer education is an important facet of how we serve our more than 3.3 million electric and natural gas customers across the northeast,” said Pedro Azagra, Avangrid CEO.
- “We understand that energy bills can be frustratingly complex with supply and delivery charges, taxes, and public policy costs.
- In Maine, CMP launched its first-ever animated bill explainer video last year on digital, web, and social platforms.