Virtual assistant

Staffing Industry Analysts Report Finds Virtual Assistant Industry Strong in Pandemic

Retrieved on: 
Tuesday, May 25, 2021
Articles, Business, Economy, Economic globalization, Offshoring, Business-to-business, International trade, Outsourcing, Virtual assistant

PORTLAND, Ore., May 25, 2021 /PRNewswire-PRWeb/ -- Prialto, a leading provider of managed virtual assistant services, announced the release of a report by Staffing Industry Analysts (SIA) that studies the state of the U.S. virtual assistant (VA) industry.

Key Points: 
  • PORTLAND, Ore., May 25, 2021 /PRNewswire-PRWeb/ -- Prialto, a leading provider of managed virtual assistant services, announced the release of a report by Staffing Industry Analysts (SIA) that studies the state of the U.S. virtual assistant (VA) industry.
  • The report, "The Virtual Assistant Landscape: An Emerging Part of the Workforce Solutions Ecosystem," charts the evolution of the virtual assistant and where the concept now sits within the broader staffing marketplaceincluding the rising use of VAs by enterprise businesses.
  • Issues covered include:
    The Virtual Assistant Marketplacewhere the virtual assistant industry fits in the larger Business Process Outsourcing (BPO) industry.
  • Market Trends and Impact of COVID-19how the pandemic and shutdowns impacted the virtual assistant industry.

Digital Technologies to Have Strong Impact on Educational Support Service Businesses | Discover Company Insights on BizVibe

Retrieved on: 
Friday, May 21, 2021
Customer service, Instant messaging, Natural language parsing, Chatbots, Virtual assistant, Technology

b"BizVibe has identified the increasing use of digital technologies as a major trend for the educational support services industry.

Key Points: 
  • b"BizVibe has identified the increasing use of digital technologies as a major trend for the educational support services industry.
  • Educational establishments are adopting digital tools such as virtual assistants and chatbots for student interactions and personalized career counseling.
  • The educational support services industry group features 8,000+ company profiles categorized into 10+ product and service categories.
  • Each category contains detailed insights dedicated to helping procurement and sales teams find trusted suppliers and target sales prospects.\nThe educational support service categories include:\n"

HandsFree Health's Voice Assistant Reaches Millions Of Dr. Leonard's Health And Wellness Focused Customers

Retrieved on: 
Thursday, May 20, 2021
Alibaba Group, Jack Ma, Virtual assistant, Protected health information, Companies, Business

"Consumers looking to easily manage their medications, health, and entertainment, now have one easy-to-use smart speaker backed by HandsFree Health\'s HIPAA-compliant platform for securing protected health information.

Key Points: 
  • "Consumers looking to easily manage their medications, health, and entertainment, now have one easy-to-use smart speaker backed by HandsFree Health\'s HIPAA-compliant platform for securing protected health information.
  • "\nHandsFree Health\'s WellBe Smart Speaker addresses seniors\' health and wellness needs with advanced AI technology that helps to proactively provide them with the health information they need, when they need it, through a virtual health assistant.
  • HandsFree Health is the creator of WellBe, the premier voice enabled virtual health AI assistant platform.
  • Products are sold online at HandsFree Health, as well as other online retailers including Walmart.com , Amazon.com , eBay.com , Sears.com , Kmart.com , Alibaba.com , DrLeonards.com and Newegg.com .\n'

Worldwide Intelligent Virtual Assistant Industry to 2026 - Featuring Microsoft, Nuance Communications and Alphabet Among Others

Retrieved on: 
Thursday, May 20, 2021
Technology, Computing, Mobile computers, Personal computing, Science and technology, Chatbots, Customer service, Virtual assistant, Consumer electronics, Assistant, Smartwatch, Smartphone

b'DUBLIN, May 20, 2021 /PRNewswire/ -- The "Intelligent Virtual Assistant Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026" report has been added to ResearchAndMarkets.com\'s offering.\nThe global intelligent virtual assistant market reached a value of around US$ 4 Billion in 2020.

Key Points: 
  • b'DUBLIN, May 20, 2021 /PRNewswire/ -- The "Intelligent Virtual Assistant Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026" report has been added to ResearchAndMarkets.com\'s offering.\nThe global intelligent virtual assistant market reached a value of around US$ 4 Billion in 2020.
  • An intelligent virtual assistant (IVA), also known as intelligent personal assistant (IPA), is a software that understands natural language voice commands and aids in completing basic tasks.
  • Owing to this, these assistants are nowadays integrated into most gadgets, such as smartphones, smartwatches, tablets and portable speakers.
  • Besides this, the high demand for automation in services that provide customer support is also impelling the market growth.

Klick Research: People Using Voice Technology for Medication Info Still Get the Most Accurate Results From Google Assistant

Retrieved on: 
Wednesday, May 19, 2021
Technology, Consulting, Professional services, Software, Audio, Video, Other Health, Internet, Managed care, Pharmaceutical, Health, Artificial intelligence, Speech recognition, Chatbots, Customer service, Virtual assistant, Google Assistant, Voice user interface, Google Now, Google Search, Klick Applied Sciences, Klick Group, KLICK APPLIED SCIENCES, KLICK GROUP

b'New research from Klick Applied Sciences found that people using interactive voice technology for information on medications still get the most accurate results from Google Assistant.

Key Points: 
  • b'New research from Klick Applied Sciences found that people using interactive voice technology for information on medications still get the most accurate results from Google Assistant.
  • The data are especially relevant as consumers have increasingly been turning to these platforms during the pandemic.
  • Its 2019 Voice Assistants Medical Name Comprehension study laid the scientific foundation for rigorously testing voice assistant consumer devices in a controlled manner.
  • For more information on joining Klick, go to careers.klick.com .\nView source version on businesswire.com: https://www.businesswire.com/news/home/20210519005713/en/\n'

Global Intelligent Virtual Assistant Market (2021 to 2026) - Industry Trends, Share, Size, Growth, Opportunity and Forecasts - ResearchAndMarkets.com

Retrieved on: 
Friday, May 14, 2021
Software, Technology, Other Technology, Technology, Computing, Mobile computers, Personal computing, Science and technology, Chatbots, Customer service, Virtual assistant, Consumer electronics, Assistant, Smartwatch, Smartphone

b'The "Intelligent Virtual Assistant Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026" report has been added to ResearchAndMarkets.com\'s offering.\nThe global intelligent virtual assistant market reached a value of around US$ 4 Billion in 2020.

Key Points: 
  • b'The "Intelligent Virtual Assistant Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2021-2026" report has been added to ResearchAndMarkets.com\'s offering.\nThe global intelligent virtual assistant market reached a value of around US$ 4 Billion in 2020.
  • Looking forward, the publisher expects the global intelligent virtual assistant market to exhibit strong growth during the next five years.\nAn intelligent virtual assistant (IVA), also known as intelligent personal assistant (IPA), is a software that understands natural language voice commands and aids in completing basic tasks.
  • Owing to this, these assistants are nowadays integrated into most gadgets, such as smartphones, smartwatches, tablets and portable speakers.
  • Besides this, the high demand for automation in services that provide customer support is also impelling the market growth.

Constant Companion Continues Expansion of Smart Homes of the Future with Google Assistant and Apple's Siri

Retrieved on: 
Thursday, May 13, 2021
Artificial intelligence, Computing, Privacy law, Siri, Virtual assistant, Apple Inc., Medical privacy, Internet privacy, Health Insurance Portability and Accountability Act

Thompson will be a champion of the company\'s AI voice technology and mobile solutions, including the expanding Apple\'s Siri and Google Assistant product lines.

Key Points: 
  • Thompson will be a champion of the company\'s AI voice technology and mobile solutions, including the expanding Apple\'s Siri and Google Assistant product lines.
  • Use does not imply affiliation or endorsement by the respective trademark holders.\nAbout: Constant Companion keeps people engaged, connected, and protected 24/7.
  • Constant Companion systems are simple and easy to use, fun, entertaining, and affordable all without giving up a bit of privacy.
  • Using multiple platforms of popular voice assistants, Constant Companion has created the only HIPAA-compliant, AI-based technology supporting healthcare and home care.

Global Data from IBM Points to AI Growth as Businesses Strive for Resilience

Retrieved on: 
Wednesday, May 12, 2021
Computing, Technology, Information technology, IBM, Watson, Business process management, Virtual assistant, Artificial intelligence

AI is already changing the way businesses operate today, from how they communicate with their customers via virtual assistants, to automating key workflows, and even managing network security.

Key Points: 
  • AI is already changing the way businesses operate today, from how they communicate with their customers via virtual assistants, to automating key workflows, and even managing network security.
  • "\nWhile adoption is poised for growth, some global businesses are still facing a multitude of challenges when it comes to adopting AI.
  • To give businesses, data scientists and developers the capabilities they need to scale AI, IBM is continually bringing new innovations to IBM Watson from IBM Research that help enable organizations to better understand the language of business, automate processes and IT, and drive trust in their AI outcomes.
  • With more than 40,000 client engagements, Watson is being applied by leading global brands across a variety of industries to transform how people work.

Orbita Releases New Patient Outreach Features Powered by Conversational AI

Retrieved on: 
Tuesday, May 11, 2021
Instant messaging, Chatbot, Natural language parsing, Virtual assistant, Orbita, Technology, Science and technology

b'BOSTON, May 11, 2021 /PRNewswire/ -- Orbita, the leading provider of HIPAA-compliant conversational voice and chatbot solutions for healthcare, announces the release of a new communication module that integrates proactive messaging with intelligent virtual assistants to automate outreach for patient education, notification, scheduling, and more.\nPart of Orbita\'s award-winning conversational AI platform, the modules adds communication features that deliver intelligent, bot-powered virtual healthcare assistance proactively over text message, email, and automated phone calls.

Key Points: 
  • b'BOSTON, May 11, 2021 /PRNewswire/ -- Orbita, the leading provider of HIPAA-compliant conversational voice and chatbot solutions for healthcare, announces the release of a new communication module that integrates proactive messaging with intelligent virtual assistants to automate outreach for patient education, notification, scheduling, and more.\nPart of Orbita\'s award-winning conversational AI platform, the modules adds communication features that deliver intelligent, bot-powered virtual healthcare assistance proactively over text message, email, and automated phone calls.
  • "With our new integrated communication module, we\'re now able to support multi-channel messaging that can reach patients where they are, on their preferred device, and with the natural, intuitive experience of an Orbita-powered virtual assistant.
  • "\nHealthcare organizations have deployed Orbita solutions during the COVID-19 pandemic for symptom monitoring, vaccine eligibility screening, and vaccine scheduling.\n"COVID-19 has completely altered the healthcare landscape, and the vaccine rollout has added a new set of rapidly evolving patient communication challenges", says Chelsea Biel, Orbita\'s Senior Director of Customer Success and Clinical Informatics.
  • "Orbita\'s proactive communication features have increased patient response from 30% to over 70%, while significantly reducing call center volume.

Verint Wins Artificial Intelligence Excellence Award in Customer Engagement

Retrieved on: 
Tuesday, May 11, 2021
Online Retail, Retail, Data management, Technology, Software, Call-recording software, Mass surveillance, Surveillance, Verint Systems, Chatbots, Virtual assistant, Information technology, Computing, Articles

b"Verint\xc2\xae (Nasdaq: VRNT), The Customer Engagement Company\xe2\x84\xa2, today announced it is among the winners of Business Intelligence Group\xe2\x80\x99s Excellence in Artificial Intelligence Awards.

Key Points: 
  • b"Verint\xc2\xae (Nasdaq: VRNT), The Customer Engagement Company\xe2\x84\xa2, today announced it is among the winners of Business Intelligence Group\xe2\x80\x99s Excellence in Artificial Intelligence Awards.
  • Verint Intelligent Virtual Assistant (IVA) was recognized in the natural language processing (NLP) product category.\nThe Business Intelligence awards program recognizes organizations, products and people who bring artificial intelligence (AI) to life and apply it to solve real problems.\nVerint Intelligent Virtual Assistant , part of the Customer Engagement Cloud Platform , uses AI and machine learning to create a modern engagement experience.
  • The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.\nVERINT, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, THE ENGAGEMENT CAPACITY GAP and THE SCIENCE OF CUSTOMER ENGAGEMENT are trademarks of Verint Systems Inc. or its subsidiaries.
  • Verint and other parties may also have trademark rights in other terms used herein.\nView source version on businesswire.com: https://www.businesswire.com/news/home/20210511005248/en/\n"