Virtual assistant

Zuper Advances its Innovation Leadership with the Industry's First Intelligent Virtual Assistant for Field Service Management

Retrieved on: 
Monday, July 17, 2023
Software as a service, GPT, Synthetic media, Risk management, Virtual assistant, Organization, Generative, Online shopping

SEATTLE, July 17, 2023 /PRNewswire-PRWeb/ -- Zuper, a leading solutions provider to scale and modernize fast-growing businesses with field operations, today announced a private alpha launch of the industry's first generative AI-powered chatbot for field service operations. Zuper's Intelligent Virtual Assistant (ZIVA) will completely change how businesses with field service operations access information on demand via natural language prompts.

Key Points: 
  • Zuper's Intelligent Virtual Assistant (ZIVA) will completely change how businesses with field service operations access information on demand via natural language prompts.
  • Zuper already offers the industry's most flexible and customizable field service management solution.
  • With the introduction of ZIVA, Zuper advances its leadership position as the first field service software to deploy an in-app natural language chat-based system powered by generative AI.
  • Zuper plans to expand ZIVA's capabilities to include functions for field technicians and ultimately customers inquiring about quotes or scheduling services.

Global Smart Speaker Market Report 2023: Increasing Adoption of Smart Homes and Connected Devices Drives Growth - ResearchAndMarkets.com

Retrieved on: 
Wednesday, July 12, 2023
Other Retail, Retail, Consumer Electronics, Other Technology, Technology, Television, Lighting, Natural language processing, Workplace, Virtual assistant, Intelligence, Human, MEA, Privacy, USD, Siri, Market, Amazon Alexa, Heat, Region, Mobile phone, Cortana

The smart speaker market has grown rapidly in recent years and is expected to continue to do so in the future.

Key Points: 
  • The smart speaker market has grown rapidly in recent years and is expected to continue to do so in the future.
  • Global smart speaker market is segmented based on intelligent virtual assistant, end user, distribution channel and region.
  • The smart speaker market is driven by the increasing adoption of smart homes and connected devices.
  • The smart speaker market is the increasing integration of smart speakers with other devices and services.

Messagepoint Named "Best AI-based Solution for Insurance" in 2023 Artificial Intelligence Breakthrough Awards Program

Retrieved on: 
Wednesday, June 21, 2023
Insurance, Natural language processing, Customer communications management, Marketing, Artificial Intelligence for IT Operations, Synthetic media, Policy, API, ChatGPT, OpenAI, NLP, Computer vision, Organization, Michigan Higher Education Assistance Authority, Virtual assistant, CCM, Investment, Robotics, Machine learning, Algorithm, Generative, Artificial intelligence, Rationalization, Deep learning, AI, Medical device, Mobile phone, Sales, Rational Unified Process

LOS ANGELES, June 21, 2023 /PRNewswire-PRWeb/ -- AI Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies and products in the global Artificial Intelligence (AI) market, today announced that Messagepoint Inc. has been selected as the winner of the "Best AI-based Solution for Insurance" award in the sixth annual AI Breakthrough Awards program.

Key Points: 
  • LOS ANGELES, June 21, 2023 /PRNewswire-PRWeb/ -- AI Breakthrough , a leading market intelligence organization that recognizes the top companies, technologies and products in the global Artificial Intelligence (AI) market, today announced that Messagepoint Inc. has been selected as the winner of the "Best AI-based Solution for Insurance" award in the sixth annual AI Breakthrough Awards program.
  • The 2023 AI Breakthrough Award recognizes the breakthrough innovations for organizations managing customer communications that are enabled by Messagepoint's AI engine, MARCIE, the Messagepoint Advanced Rationalization and Content Intelligence Engine.
  • In May, Messagepoint announced the availability of AI-powered content generation to help resolve the content issues identified in customer communications.
  • "We're thrilled to recognize Messagepoint in our 2023 AI Breakthrough Awards program.

Messagepoint Unveils AI-generated Content for Customer Communications

Retrieved on: 
Tuesday, May 16, 2023
Apps, Applications, Technology, Other Communications, Publishing, Marketing, Other Technology, Communications, Software, Data Management, Artificial Intelligence, GPT-4, Insurance, Communication, Software as a service, Human, Health, Culture, ChatGPT, Organization, Michigan Higher Education Assistance Authority, Virtual assistant, CCM, Inc., Rationalization, AI, Library, SMS, Mobile phone, Rational Unified Process

Messagepoint Inc announced today the availability of AI-powered content generation to support the optimization of customer communications.

Key Points: 
  • Messagepoint Inc announced today the availability of AI-powered content generation to support the optimization of customer communications.
  • “We recognize that the important and sensitive nature of these customer communications means content generation must be carefully managed and controlled.
  • Messagepoint users can also receive recommendations for content adjusted to meet a specified length while preserving its intended meaning, accelerating the reuse, migration and re-platforming of content.
  • AI-generated content will be available in both Messagepoint and Rationalizer to accelerate content optimization and creation processes.

Kore.ai Unveils Experience Optimization (XO) Platform V10.1 Equipped with Smart Co-Pilot and Advanced Generative AI Capabilities

Retrieved on: 
Wednesday, May 3, 2023
LLM, Communication, IVA, Conversation, Virtual assistant, API, Smart, XO, Augmented reality, Ecosystem, Online shopping, Video game, Medical device, Sales

ORLANDO, Fla., May 3, 2023 /PRNewswire/ -- Kore.ai, the world's leading conversational AI platform and solutions company, today announced the release of the Kore.ai Experience Optimization (XO) Platform Version 10.1, featuring enhanced capabilities for building chatbots using generative AI.

Key Points: 
  • Enterprises are increasingly deploying intelligent virtual assistants (IVAs) to deliver better customer and employee experiences, boost productivity and improve business performance.
  • Kore.ai addresses this pain point by introducing the Smart Co-pilot through the V10.1 upgrade of the XO platform.
  • The Smart Co-pilot taps into generative AI to suggest use cases, generate full conversational flows and dialogs, build test cases and training data.
  • "Generative AI language models and conversational AI work at their highest potential when used together," said Kore.ai CEO and Founder, Raj Koneru.

ADT Reports First Quarter 2023 Results

Retrieved on: 
Tuesday, May 2, 2023
Social responsibility, Virtual assistant, State, Small business, Partnership, ADT, ADT Inc., Google Nest, GAAP, History, Sale, DIY, RMR, Student, EBITDA, Sustainability, Growth, ESG, Commercial, NYSE, CSB, State Farm, Tutoring, Bookkeeping, Management, Video game, Mobile phone

BOCA RATON, Fla., May 02, 2023 (GLOBE NEWSWIRE) -- ADT Inc. (NYSE: ADT), the most trusted brand in smart home and small business security, today reported results for the first quarter of 2023.

Key Points: 
  • Strong year-over-year growth in revenue; CSB and Commercial up 7% and 15%, respectively, versus prior year period
    BOCA RATON, Fla., May 02, 2023 (GLOBE NEWSWIRE) -- ADT Inc. (NYSE: ADT), the most trusted brand in smart home and small business security, today reported results for the first quarter of 2023.
  • ADT and State Farm begin pilot program – ADT and State Farm’s partnership advanced with the launch of the ADT Home Security Program pilot in Indiana, Illinois, and Pennsylvania.
  • New ADT+ app – In January, ADT rolled out its new ADT+ app, an integrated platform that allows ADT Self Setup customers to access their enrolled ADT and Google Nest products in one place.
  • Virtual Assistance now available for ADT Self Setup – The Company further expanded Virtual Assistance to ADT Self Setup customers, providing DIY customers extra assurance from an ADT professional.

Verint Named a Leader in Opus Research Conversational Intelligence Report

Retrieved on: 
Tuesday, April 18, 2023
Software, Networks, Data Analytics, Artificial Intelligence, Data Management, Professional Services, Technology, Other Technology, Opus, Acceleration, Natural language processing, Marketing, Speech, Virtual assistant, NLP, Machine learning, Research, ROI, Automation, Retail, Sales, Verint Systems

Verint is a leader in Conversational Intelligence and received top scores for native, mature resources for sophisticated speech analytics, and conversational intelligence.

Key Points: 
  • Verint is a leader in Conversational Intelligence and received top scores for native, mature resources for sophisticated speech analytics, and conversational intelligence.
  • According to Opus Research, Verint provides a comprehensive suite of conversational intelligence solutions, spanning self-service, assisted service, and interaction analytics.
  • All part of Verint Platform, a number of Verint conversational intelligence applications are covered in the report including Interaction Analytics, Real-Time Coaching, Automated Quality Monitoring, Experience Management and Intelligent Virtual Assistant.
  • “Opus Research recognizes Verint as the broadest customer engagement platform, highest rated and most used conversational intelligence platform and the most open and flexible platform supporting digital and cloud transformation,” says Verint’s Daniel Ziv, vice president, go-to-market strategy.

Middle East Smart Speaker Market Analysis/Forecasts Report 2022-2028 Featuring Sony, Amazon, Sonos, Apple, Alibaba, Bose, Alphabet, Panasonic, Baidu, & Samsung - ResearchAndMarkets.com

Retrieved on: 
Tuesday, April 4, 2023
Software, Technology, Consumer Electronics, User (computing), Period, Tourism, Coronavirus, Alexa, COVID-19, Virtual assistant, JBL, Competitive landscape, Language, Government, Market, Sonos, Sony, Distribution, Amazon Alexa, Growth, AI, Jeddah Tower, Mobile phone, Drug, Cryptocurrency, Bose

Middle East Smart Speaker market report comprehensively covers the market by product type, by end users, by distribution channel, by region.

Key Points: 
  • Middle East Smart Speaker market report comprehensively covers the market by product type, by end users, by distribution channel, by region.
  • Middle East Smart Speaker market report provides an unbiased and detailed analysis of the on-going trends, opportunities/high growth areas, market drivers which would help the stakeholders to devise and align their market strategies according to the current and future market dynamics.
  • By end users, Residential sector generated the maximum revenue on the back of growing residential sector in the Middle East.
  • Historical Data of UAE, Saudi Arabia, Qatar, Turkey Smart Speaker Market Revenues, for the Period 2018-2021
    Market Size & Forecast of UAE, Saudi Arabia, Qatar, Turkey Smart Speaker Market Revenues until 2028
    Historical Data of UAE, Saudi Arabia, Qatar, Turkey Smart Speaker Market Revenues, By Intelligent Virtual Assistant, for the Period 2018-2021
    Market Size & Forecast UAE, Saudi Arabia, Qatar, Turkey Smart Speaker Market Revenues, By Intelligent Virtual Assistant, until 2028
    Historical Data of UAE, Saudi Arabia, Qatar, Turkey Smart Speaker Market Volume, By Intelligent Virtual Assistant, for the Period 2018-2021
    Market Size & Forecast of UAE, Saudi Arabia, Qatar, Turkey Smart Speaker Market Volume, By Intelligent Virtual Assistant, until 2028
    Historical Data of UAE, Saudi Arabia, Qatar, Turkey Smart Speaker Market Revenues, By End Users, for the Period 2018-2021
    Market Size & Forecast of UAE, Saudi Arabia, Qatar, Turkey Smart Speaker Market Revenues, By End Users, until 2028
    Historical Data of UAE, Saudi Arabia, Qatar, Turkey Smart Speaker Market Revenues, By Distribution Channel, for the Period 2018-2021
    Market Size & Forecast of UAE, Saudi Arabia, Qatar, Turkey Smart Speaker Market Revenues, By Distribution Channel, until 2028
    Opportunity Assessment of Saudi Arabia, UAE, Qatar, Turkey
    Middle East Smart Speaker Market Ranking.

Predictika Poised to Revolutionize Customer Experience Everywhere

Retrieved on: 
Wednesday, February 1, 2023
Commerce, Restaurant, Patent, Artificial intelligence, Human, United States patent law, OpenAI, Hope, Assistant, Software, School, Virtual assistant, Interview, US, Invention, ChatGPT, Virtual, Mobile phone, Medical device, Online shopping

FREMONT, Calif., Feb. 1, 2023 /PRNewswire/ -- Predictika, a global leader of technology inside customer-focused chatbots and virtual assistants, has been granted a exclusive, broad based Artificial Intelligence (AI) patent poised to revolutionize the industry.

Key Points: 
  • FREMONT, Calif., Feb. 1, 2023 /PRNewswire/ -- Predictika, a global leader of technology inside customer-focused chatbots and virtual assistants, has been granted a exclusive, broad based Artificial Intelligence (AI) patent poised to revolutionize the industry.
  • "Our team is driven to make life better, and to make the right things easy to do," says Predictika Founder and CEO Dr. Sanjay Mittal.
  • Predictika has also filed follow-on patents that broaden the claim set and include new inventions such as for sentiment analysis in customer support interactions.
  • To arrange an interview with Dr. Mittal, experience a demo of Predictika solutions, or discuss licensing opportunities, please contact Laurie Spoon.at [email protected] or 408-438-7261

Virtual reality in BFSI market to Reach $3.7 Billion, Globally, by 2031 at 24.8% CAGR: Allied Market Research

Retrieved on: 
Tuesday, January 31, 2023
Cloud, Machine learning, Artificial intelligence, Page, Automation, Virtual assistant, Stock, NBFC, NBFC and MFI in India, Intelligence, PDF, VR, Bank, Maintenance, Data, Internet, Insurance, Privacy, COVID-19, Growth, Virtual reality, Virtual, Organization, Credit union, Hardware, Component, Video game, Cryptocurrency, Software, BFSI

PORTLAND, Ore., Jan. 31, 2023 /PRNewswire/ -- Allied Market Research published a report, titled, "Virtual reality in BFSI market by Component (Hardware, Software, and Services), Deployment Mode (On-Premise and Cloud), Application (Virtual Assistants, Speech Recognition, Virtual Trading, Virtual Reality Payments, and Others), and  End User (Banks, Credit Unions, Insurance Companies, and NBFCs), And Region (North America, Europe, Asia-Pacific, and LAMEA): Global Opportunity Analysis and Industry Forecast, 2021-2031" According to the report, The global virtual reality in bfsi market was valued at $418.7 million in 2021, and is projected to reach $3.7 billion by 2031, growing at a CAGR of 24.8% from 2022 to 2031. The report offers a detailed analysis of changing market trends, top segments, key investment pockets, value chains, regional landscapes, and competitive scenarios.

Key Points: 
  • Enhanced data visualization using virtual reality (VR), surge in demand for virtual reality technology, and increased adoption of virtual reality (VR) in BFSI sector drive the growth of the global virtual reality in BFSI market.
  • However, growing usage of artificial intelligence in virtual reality in BFSI market is expected to create lucrative opportunities in the industry.
  • The COVID-19 pandemic has had a significant impact on the virtual reality (VR) market in the banking, financial services, and insurance (BFSI) sector.
  • By application, the virtual reality payments segment accounted for nearly two-thirds of the global virtual reality in BFSI market share in 2021.