Virtual assistant

Five9 Launches Five9 Intelligent Virtual Assistant

Thursday, June 4, 2020 - 2:00pm

Five9, Inc (NASDAQ: FIVN) a leading provider of the intelligent cloud contact center, announced today the general availability of Five9 Virtual Assistant, a best-in-class Intelligent Virtual Assistant (IVA), powered by Inference, that leverages conversational-AI to automate manual tasks and answer common questions in the contact center.

Key Points: 
  • Five9, Inc (NASDAQ: FIVN) a leading provider of the intelligent cloud contact center, announced today the general availability of Five9 Virtual Assistant, a best-in-class Intelligent Virtual Assistant (IVA), powered by Inference, that leverages conversational-AI to automate manual tasks and answer common questions in the contact center.
  • Five9 Virtual Assistant delivers engaging conversational experiences for organizations which need both greater efficiency and a more personal, human element in their approach to customer care.
  • Five9 Virtual Assistant capabilities include:
    Human-like speech using WaveNet to offer hundreds of different text-to-speech voices across 17 languages.
  • With Five9 Virtual Assistant, agent assistance, as well as support for third party chatbots integrated into Google, Five9 is putting a suite of AI solutions into the hands of our customers, said Jonathan Rosenberg, Five9 Chief Technology Officer.

Conversica and AutoAlert Deepen Partnership to Ensure A Fast COVID-19 Recovery for Auto Dealerships

Wednesday, June 3, 2020 - 1:00pm

Conversicas Intelligent Virtual Assistants enable dealerships to drive appointments for repair orders at their essential Service Centers and ensure follow-up with prospective car buyers who are sheltered in place.

Key Points: 
  • Conversicas Intelligent Virtual Assistants enable dealerships to drive appointments for repair orders at their essential Service Centers and ensure follow-up with prospective car buyers who are sheltered in place.
  • Together, AutoAlert and Conversica can deliver a seamless digital experience to their customers.
  • Conversica is building the largest augmented workforce in the world with over 1,500 automotive dealerships employing its Intelligent Virtual Assistants.
  • We were able to consolidate the number of retail tools we use when Conversica added this capability and AutoAlert seamlessly integrated with it.

Company Profile for ArcTouch

Tuesday, June 2, 2020 - 2:12pm

ArcTouch helps companies forge meaningful connections with their customers and employees through custom digital products.

Key Points: 
  • ArcTouch helps companies forge meaningful connections with their customers and employees through custom digital products.
  • From apps for phones and TVs to voice assistants and smart products, the software we create powers the connected lifestyle.
  • ArcTouch works with some of the world's most recognizable brands, from Fortune 500 companies to influential startups, including 3M, Hawaiian Airlines, McCormick, Amazon, Audi, Quizlet, and more.
  • ArcTouch is part of Grey, a WPP company.

India's Smart Lighting Market to 2024: An INR 80.56 Billion Opportunity Assessment

Thursday, May 28, 2020 - 7:15pm

In terms of revenue, the India smart lighting market was valued at INR 7.63 billion in 2018, which is expected to reach INR 80.56 billion by 2024, expanding at a CAGR of ~48.87% during the forecast period.

Key Points: 
  • In terms of revenue, the India smart lighting market was valued at INR 7.63 billion in 2018, which is expected to reach INR 80.56 billion by 2024, expanding at a CAGR of ~48.87% during the forecast period.
  • The development of third-party apps, voice assistants, and new product formats that connect with people are further driving the smart lighting market.
  • Industry players are moving towards enhanced technologies like Light Fidelity (Li-Fi) and solar-based smart lighting that is expected to transform the smart lighting market.
  • Based on application, the smart lighting industry can be segmented into smart outdoor and smart indoor lighting.

SDL Partners with DRUID to Power Multilingual Chatbot Conversations

Thursday, May 28, 2020 - 8:00am

SDL (LSE: SDL), the intelligent language and content company, announces it has entered into a technical partnership with DRUID, specialists in conversational AI, to launch multi-lingual virtual assistants for enterprise organizations that enable real-time communication through chatbots.

Key Points: 
  • SDL (LSE: SDL), the intelligent language and content company, announces it has entered into a technical partnership with DRUID, specialists in conversational AI, to launch multi-lingual virtual assistants for enterprise organizations that enable real-time communication through chatbots.
  • By integrating SDL Machine Translation with DRUID virtual assistants, companies will be able to conduct chatbot conversations in different languages with employees, customers, partners and suppliers.
  • However, with SDL Machine Translation, chatbots can converse in multiple languages without the need to translate data sources or conversational flows.
  • Our partnership with DRUID tackles this challenge head on offering automated chatbot communication in 100+ languages.

Virtual Electronics Launches VEnterface Services Platform

Sunday, May 17, 2020 - 8:00pm

SINGAPORE, May 18, 2020 - (ACN Newswire) - Virtual Electronics PTE LTD, a Singapore-registered outsourcing software development company, has launched a new smart collaboration services platform, VEnterface.

Key Points: 
  • SINGAPORE, May 18, 2020 - (ACN Newswire) - Virtual Electronics PTE LTD, a Singapore-registered outsourcing software development company, has launched a new smart collaboration services platform, VEnterface.
  • The platform is specifically designed to increase the visibility of innovative products and services in markets leveraging knowledge management techniques.
  • The VEnterface platform leverages a Virtual Assistant to help entrepreneurs input data along their entry journey.
  • Founded in 2019, Virtual Electronics is a Singapore-registered company specialising in the development of support platforms and sub-contracted services.

Kasisto Awarded Two Landmark Patents, Enhancing the Intelligence of KAI and the Virtual Assistants it Powers

Thursday, May 14, 2020 - 1:15pm

Having rich Conversational AI technology powering digital experiences is what separates a check-box chatbot from an intelligent virtual assistant.

Key Points: 
  • Having rich Conversational AI technology powering digital experiences is what separates a check-box chatbot from an intelligent virtual assistant.
  • Kasisto's impressive patent portfolio continues to grow and continuously enhances the intelligence and authority of it's KAI- powered virtual assistants.
  • "These newly awarded patents offer capabilities within our virtual assistants that no one else in the industry can provide."
  • Our dedication to innovation places the KAI Platform and our virtual assistants in a category above the rest."

Lucidworks Announces Smart Answers, a Question Answering System That Enhances Chatbots and Virtual Assistants to Deliver Personalized Self-Service

Tuesday, May 12, 2020 - 2:00pm

SAN FRANCISCO, May 12, 2020 (GLOBE NEWSWIRE) -- Lucidworks , leader in AI-powered search, today announces Smart Answers on Lucidworks Fusion.

Key Points: 
  • SAN FRANCISCO, May 12, 2020 (GLOBE NEWSWIRE) -- Lucidworks , leader in AI-powered search, today announces Smart Answers on Lucidworks Fusion.
  • Smart Answers enhances the intelligence of chatbots and virtual assistants by using deep learning to understand natural language questions and quickly return the right answers.
  • Smart Answers on Lucidworks Fusion enhances conversational applications to help users help themselves by delivering immediate and contextual responses that drive engagement and satisfaction.
  • Lucidworks investors include Francisco Partners, TPG Sixth Street Partners, Top Tier Capital Partners, Shasta Ventures, Granite Ventures, and Walden International.

Cerence Launches Cerence ARK Assistant—a Turnkey Automotive Voice Assistant—in U.S. English

Tuesday, May 12, 2020 - 1:00pm

BURLINGTON, Mass., May 12, 2020 (GLOBE NEWSWIRE) -- Cerence Inc. (NASDAQ: CRNC), AI for a world in motion, today introduced Cerence ARK Assistant , a new turnkey automotive voice assistant in U.S. English.

Key Points: 
  • BURLINGTON, Mass., May 12, 2020 (GLOBE NEWSWIRE) -- Cerence Inc. (NASDAQ: CRNC), AI for a world in motion, today introduced Cerence ARK Assistant , a new turnkey automotive voice assistant in U.S. English.
  • Cerence ARK Assistant provides OEMs the ability to quickly develop, deploy and manage an automotive voice assistant without sacrificing the performance, flexibility and breadth of capabilities that Cerence is known for.
  • It is a turnkey product that combines in-car technology and cloud services to help automakers accelerate the time it takes to create a voice assistant.
  • Cerence has been building automotive voice assistants for more than two decades, so we know the ins and outs of vehicles.

Global Digital Assistants in Healthcare Market By Product, User Interface, Type, Deployment Mode, Application, End-user, Region, Competition, Forecast & Opportunities to 2025 - ResearchAndMarkets.com

Monday, May 11, 2020 - 10:45am

The Global Digital Assistants In Healthcare Market is expected to grow at a formidable CAGR during the forecast period.

Key Points: 
  • The Global Digital Assistants In Healthcare Market is expected to grow at a formidable CAGR during the forecast period.
  • The key factor responsible for driving the market growth is the growing requirement for automation in all service-based companies.
  • Additionally, number of users with smart devices is increasing at an alarming rate, which is further anticipated to boost the growth of digital assistants in healthcare market worldwide.
  • The Global Digital Assistants In Healthcare Market is segmented based on product, user interface, type, deployment mode, application, user type, region and company.