Consumer protection in the United Kingdom

Polani Travel Group extends 15-year relationship with Sabre to support ambitious growth plans

Retrieved on: 
Thursday, July 8, 2021
Articles, Consumer protection in the United Kingdom, Air Travel Organisers' Licensing, Aviation in the United Kingdom, Consumer protection law, PTG, International Air Transport Association, Human activities, Atol, Innovation, Human behavior

The agreement will see PTG continue to use Sabre's innovative technology and platform to support its ambitious growth plans and future innovations.

Key Points: 
  • The agreement will see PTG continue to use Sabre's innovative technology and platform to support its ambitious growth plans and future innovations.
  • Established in 1975, Polani Travel Group is a third-generation family run business specializing in the VFR market.
  • Polani Travel Group has been fast in introducing new and unique products and services for a wide range of users.
  • Polani Travel Group is IATA affiliated and ATOL protected agency as well as being a private company formed in 1975 in the UK.

AgeChecked Trading Standards partnership offers retailers added protection on Age Verification

Retrieved on: 
Tuesday, October 27, 2020
Consumer protection in the United Kingdom, Trading standards, Trading standards

This means AgeChecked has become the first UK provider to have its entire range of age verification solutions approved nationally by Trading Standards.

Key Points: 
  • This means AgeChecked has become the first UK provider to have its entire range of age verification solutions approved nationally by Trading Standards.
  • By using the AgeChecked platform for all their age verification checks, retailers won't need to follow any conflicting advice from their own authority, as well as most other regulators in the UK.
  • Online retailers will therefore have a significantly reduced risk of enforcement action by their local authority trading standards team.
  • AgeChecked's Primary Authority will reassure local trading standards that the business is conducting age verification to a sufficient standard to satisfy the law.

Press release - New rules allow EU consumers to defend their rights collectively

Retrieved on: 
Tuesday, June 23, 2020
Consumer protection law, Organizations, World, International organizations, European consumer law, Product liability, Consumer protection, European Union, European Single Market, European Union law, Consumer protection in the United Kingdom

The new law also aims to make the internal market function better by improving tools to stop illegal practices and facilitating access to justice for consumers.

Key Points: 
  • The new law also aims to make the internal market function better by improving tools to stop illegal practices and facilitating access to justice for consumers.
  • This new legislation offers new rights to consumers in their daily lives and shows that Europe is making a difference.
  • The directive will enter into force 20 days following its publication in the Official Journal of the EU.
  • It includes stronger consumer rights online, tools to enforce rights and compensation, penalties for violating EU consumer law and improved business conditions.

MPs to take evidence from the manufacturing and energy sectors

Retrieved on: 
Saturday, May 30, 2020
Energy in the United Kingdom, Economy of the United Kingdom, Consumer protection in the United Kingdom, Citizens Advice, Office of Gas and Electricity Markets, Department for Business, Energy and Industrial Strategy, Economy

On Thursday morning, the Business, Energy and Industrial Strategy (BEIS) Committee continues its Coronavirus inquiry with an evidence session focusing on the impact on the manufacturing and energy (specifically, electricity and gas supply) sectors and including witnesses from the Society of Motor Manufacturers and Traders, Make UK, UK Steel, and ADS (the UK aerospace, defence, security and space industries trade body), Energy UK, National Grid ESO, Ofgem and Citizens Advice.

Key Points: 
  • On Thursday morning, the Business, Energy and Industrial Strategy (BEIS) Committee continues its Coronavirus inquiry with an evidence session focusing on the impact on the manufacturing and energy (specifically, electricity and gas supply) sectors and including witnesses from the Society of Motor Manufacturers and Traders, Make UK, UK Steel, and ADS (the UK aerospace, defence, security and space industries trade body), Energy UK, National Grid ESO, Ofgem and Citizens Advice.
  • The Committee will be exploring issues around the support available and what further medium and long-term measures will be necessary as the country moves out of lockdown and looks to build business resilience for the future.
  • Gillian Cooper, Interim Head of Energy Policy, Citizens Advice;
    Audrey Gallagher, Interim CEO and Director of Policy, Energy UK
    The BEIS Committees inquiry initially focussed on the immediate impact and support offered to workers and businesses during the coronavirus crisis.
  • The Committee took evidence from the Secretary of State on 23 April on the Department's response to coronavirus.

MPs to take evidence from the manufacturing and energy sectors

Retrieved on: 
Saturday, May 30, 2020
Energy in the United Kingdom, Economy of the United Kingdom, Consumer protection in the United Kingdom, Citizens Advice, Office of Gas and Electricity Markets, Department for Business, Energy and Industrial Strategy, Economy

On Thursday morning, the Business, Energy and Industrial Strategy (BEIS) Committee continues its Coronavirus inquiry with an evidence session focusing on the impact on the manufacturing and energy (specifically, electricity and gas supply) sectors and including witnesses from the Society of Motor Manufacturers and Traders, Make UK, UK Steel, and ADS (the UK aerospace, defence, security and space industries trade body), Energy UK, National Grid ESO, Ofgem and Citizens Advice.

Key Points: 
  • On Thursday morning, the Business, Energy and Industrial Strategy (BEIS) Committee continues its Coronavirus inquiry with an evidence session focusing on the impact on the manufacturing and energy (specifically, electricity and gas supply) sectors and including witnesses from the Society of Motor Manufacturers and Traders, Make UK, UK Steel, and ADS (the UK aerospace, defence, security and space industries trade body), Energy UK, National Grid ESO, Ofgem and Citizens Advice.
  • The Committee will be exploring issues around the support available and what further medium and long-term measures will be necessary as the country moves out of lockdown and looks to build business resilience for the future.
  • Gillian Cooper, Interim Head of Energy Policy, Citizens Advice;
    Audrey Gallagher, Interim CEO and Director of Policy, Energy UK
    The BEIS Committees inquiry initially focussed on the immediate impact and support offered to workers and businesses during the coronavirus crisis.
  • The Committee took evidence from the Secretary of State on 23 April on the Department's response to coronavirus.

MPs to take evidence from the manufacturing and energy sectors

Retrieved on: 
Saturday, May 30, 2020
Energy in the United Kingdom, Economy of the United Kingdom, Consumer protection in the United Kingdom, Citizens Advice, Office of Gas and Electricity Markets, Department for Business, Energy and Industrial Strategy, Economy

On Thursday morning, the Business, Energy and Industrial Strategy (BEIS) Committee continues its Coronavirus inquiry with an evidence session focusing on the impact on the manufacturing and energy (specifically, electricity and gas supply) sectors and including witnesses from the Society of Motor Manufacturers and Traders, Make UK, UK Steel, and ADS (the UK aerospace, defence, security and space industries trade body), Energy UK, National Grid ESO, Ofgem and Citizens Advice.

Key Points: 
  • On Thursday morning, the Business, Energy and Industrial Strategy (BEIS) Committee continues its Coronavirus inquiry with an evidence session focusing on the impact on the manufacturing and energy (specifically, electricity and gas supply) sectors and including witnesses from the Society of Motor Manufacturers and Traders, Make UK, UK Steel, and ADS (the UK aerospace, defence, security and space industries trade body), Energy UK, National Grid ESO, Ofgem and Citizens Advice.
  • The Committee will be exploring issues around the support available and what further medium and long-term measures will be necessary as the country moves out of lockdown and looks to build business resilience for the future.
  • Gillian Cooper, Interim Head of Energy Policy, Citizens Advice;
    Audrey Gallagher, Interim CEO and Director of Policy, Energy UK
    The BEIS Committees inquiry initially focussed on the immediate impact and support offered to workers and businesses during the coronavirus crisis.
  • The Committee took evidence from the Secretary of State on 23 April on the Department's response to coronavirus.

Skilling Expands Its Global Footprint with FSA Seychelles Licence

Retrieved on: 
Tuesday, May 19, 2020
Software, Technology, Professional services, Finance, Foreign exchange companies, Countries, Organizations, Finance, Consumer protection in the United Kingdom, Financial Services Authority, HM Treasury, SEYCHELLES

Forex and CFD online trading platform Skilling reached another significant milestone this year with the acquisition of the FSA Seychelles licence that allows global expansion.

Key Points: 
  • Forex and CFD online trading platform Skilling reached another significant milestone this year with the acquisition of the FSA Seychelles licence that allows global expansion.
  • View the full release here: https://www.businesswire.com/news/home/20200519005391/en/
    Forex and CFD online trading platform Skilling Expands Its Global Footprint with FSA Seychelles Licence.
  • The acquisition of the prestigious Seychelles licence is a very important milestone for our global expansion.
  • Seychelles Financial Services Authority (FSA) is the regulator for non-banking financial services in the Seychelles.

Consumer Rights Act 2015

Retrieved on: 
Saturday, March 7, 2020
Consumer protection in the United Kingdom, Consumer protection law, Consumer Rights Act, English contract law, CRA, Consumer protection, Consumer confidence, Community Reinvestment Act, Economy, Business law, Articles

House of Commons Library

Key Points: 
  • House of Commons Library

    The Consumer Rights Act 2015 (CRA 2015) came into force on 1 October 2015.

  • The Consumer Rights Act 2015 (the CRA 2015) came into force on 1 October 2015 and represents the biggest overhaul of consumer law for many decades.
  • The CRA 2015 sets out a simple modern framework of consumer rights, with the aim of increasing consumer confidence and make enforcement easier.
  • Specifically, the CRA 2015 is designed to:

    This Library briefing paper briefly outlines the background to the CRA 2015 and then considers its main consumer protection provisions (i.e.

Distance selling: sale of consumer goods over the internet or tephone etc

Retrieved on: 
Wednesday, March 4, 2020
English contract law, Consumer protection in the United Kingdom, Consumer protection law, Economy, Law, Consumer Protection (Distance Selling) Regulations, Consumer protection, Consumer Rights Directive, Directive, Consumer Rights Act, Unsolicited goods, Unfair terms in English contract law

In the UK, distance selling transactions are generally covered by normal buying and selling legislation, predominantly the Consumer Rights Act 2015.

Key Points: 
  • In the UK, distance selling transactions are generally covered by normal buying and selling legislation, predominantly the Consumer Rights Act 2015.
  • Consumers are also given additional rights by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (known as the Consumer Contracts Regulations).
  • The Consumer Contracts Regulations, which implement in the UK the Consumer Rights Directive (2011/83/EC), came into force on 13 June 2014.
  • Importantly, the Consumer Contracts Regulations replaced the Consumer Protection (Distance Selling) Regulations 2000 (more commonly known as the Distance Selling Regulations).

Consumer protection: Unfair Trading Regulations 2008

Retrieved on: 
Wednesday, March 4, 2020
Business law, Consumer protection, Consumer protection law, Law, European Union, False advertising, Unfair Commercial Practices Directive, Consumer Protection from Unfair Trading Regulations, Economy, Unfair terms in English contract law, Consumer protection in the United Kingdom

House of Commons Library

Key Points: 
  • House of Commons Library

    The purpose of this House of Commons Library briefing paper is to provide a brief overview of the Consumer Protection from Unfair Trading Regulations 2008 (as amended).

  • The Consumer Protection from Unfair Trading regulations 2008, known as the Unfair Trading Regulations, came into force on 26 May 2008, and implement in the UK the Unfair Commercial Practices Directive (2005/29/EC).
  • The Unfair Trading Regulations impose a general prohibition on traders in all sectors from engaging in unfair commercial practices with consumers.
  • Specifically, the Regulations protect consumers from unfair or misleading trading practices and ban misleading omissions and aggressive sales tactics.