EMA to Host Research Webinar on Enterprise Service Management
BOULDER, Colo., Sept. 4, 2019 /PRNewswire-PRWeb/ --Enterprise Management Associates (EMA), a leading IT and data management research and consulting firm, today announced it will host a webinar titled " Enterprise Service Management (ESM): How to Build High-Value Services on Existing ITSM Investments ," featuring Valerie O'Connell, research director at EMA, and Rolf Frydenberg, CEO at Manag-E.
- BOULDER, Colo., Sept. 4, 2019 /PRNewswire-PRWeb/ --Enterprise Management Associates (EMA), a leading IT and data management research and consulting firm, today announced it will host a webinar titled " Enterprise Service Management (ESM): How to Build High-Value Services on Existing ITSM Investments ," featuring Valerie O'Connell, research director at EMA, and Rolf Frydenberg, CEO at Manag-E.
ESM is both a transformative and evolutionary next step for ITSM teams. - In a recent global study conducted by EMA, 38% of IT leaders rated the impact of enterprise service management on the relationship of IT and the business as "transformational."
- During this webinar, O'Connell and Frydenberg will provide research insights and practical advice designed to jump-start an organization's ESM initiatives.
- Learn more about EMA research, analysis, and consulting services for enterprise line of business users, IT professionals and IT vendors at http://www.enterprisemanagement.com