Vietnamese Contact Center Applications Market Report 2017-2024: Analysis & Forecast by ICR, IVR, OBD, QM, WFM, & Analytics - ResearchAndMarkets.com
The "Vietnamese Contact Center Applications Market, Forecast to 2024" report has been added to ResearchAndMarkets.com's offering.
- The "Vietnamese Contact Center Applications Market, Forecast to 2024" report has been added to ResearchAndMarkets.com's offering.
- The Vietnamese contact center applications market grew by 3.5% and generated $4.1 million in 2017.
- The market is forecast to see a CAGR of 4.7% from 2017 to 2024.
- It covers 6 application segments: Inbound Contact Routing (ICR), Interactive Voice Response (IVR), Outbound Dialer (OBD), Quality Monitoring (QM), Workforce Management (WFM), and analytics.