Kore.ai Secures $150 Million Strategic Growth Investment to Drive AI-powered Customer and Employee Experiences for Global Brands
ORLANDO, Fla., Jan. 30, 2024 /PRNewswire/ -- Kore.ai, a leader in enterprise conversational and generative AI platform technology, today announced $150 million in funding. The strategic growth investment was led by FTV Capital, a sector-focused growth equity investor with a successful 25+ year track record investing across enterprise technology, along with participation from NVIDIA and existing investors such as Vistara Growth, Sweetwater PE, NextEquity, Nicola and Beedie. The new funding will accelerate Kore.ai's market expansion and continuous innovation in AI to deliver tangible business and human value at scale.
- The AI market has seen rapid growth and disruption driven by advancements in technology and shifting user expectations.
- Gartner estimates the conversational AI market to reach $377 billion in revenue by 2032, up from $66 billion in 2023.
- This reflects an exponential demand for enhanced customer experiences, streamlined business operations and innovative GenAI applications addressing specific business tasks.
- The company automates 450 million interactions a day for about 200 million consumers and two million enterprise users worldwide.