Adobe Leverages AI to Advance Personalized Customer Journeys Through Real-Time Experimentation
Today, at Adobe Summit – the world’s largest Digital Experience Conference – Adobe (Nasdaq:ADBE) announced major Adobe Experience Cloud innovations that empower brands to enhance customer engagement by orchestrating impactful cross-channel journeys.
- Today, at Adobe Summit – the world’s largest Digital Experience Conference – Adobe (Nasdaq:ADBE) announced major Adobe Experience Cloud innovations that empower brands to enhance customer engagement by orchestrating impactful cross-channel journeys.
- A new unified experimentation capability enables brands to increase the volume of tests to pinpoint customer paths that maximize conversion and drive reuse of offers across channels.
- And Adobe Journey Optimizer capabilities will enable both B2C and B2B brands to enhance journey orchestration with timely, personalized experiences.
- It will leverage unified data in Adobe Experience Platform and generative AI to personalize the journey and complements lead marketing workflows in Adobe Marketo Engage, providing a comprehensive B2B offering.