HEI Hotels & Resorts

368 -Room San Ramon Marriott Finalizes $17 Million Renovation

Retrieved on: 
Tuesday, November 14, 2023
Vacation, Lodging, Commercial Building & Real Estate, Construction & Property, Travel, Lighting, Wi-Fi, Multimedia, Paint, Heart, Marketing, Spanish missions in California, HEI Hotels & Resorts, Conference, Marriott International, Tree, Walking, Taste, Never Dance Alone, Hotel

Officials of the 368 -room San Ramon Marriott today announced the completion of a $17 million renovation.

Key Points: 
  • Officials of the 368 -room San Ramon Marriott today announced the completion of a $17 million renovation.
  • View the full release here: https://www.businesswire.com/news/home/20231114296132/en/
    Officials of the 368 -room San Ramon Marriott (pictured) announced the completion of a $17 million renovation.
  • (Photo: Business Wire)
    “To compliment the natural beauty of our San Ramon setting, we focused on the renowned California Missions as our design inspiration,” said Robert Hendricks, director of sales and marketing, San Ramon Marriott.
  • In the heart of Contra Costa County, San Ramon Marriott will become the market and segment destination of choice for discerning travelers.”
    The renovation touched on all aspects of the hotel.

Emilia's at The Crescent Hotel to Serve Coastal Mediterranean-Inspired Cuisine in Fort Worth

Retrieved on: 
Wednesday, November 1, 2023
Olive, Omni, The Blue Room, The Next Food Network Star (season 5), Breakfast, Season, HEI Hotels & Resorts, Resy, Food, Adriatic Sea, Restaurant, Seafood, Foodservice, Aria Resort and Casino, Rottet Studio, Crescent Hotel (Eureka Springs, Arkansas), Light, Lunch, Code, Fort Worth Circle, Circle Bar, Love, Circle Bar Racing, Goff, Food Network, Blue Room, Tourism, Tonic, Circle, Crescent

FORT WORTH, Texas , Nov. 1, 2023 /PRNewswire/ -- Fort Worth's first luxury property, The Crescent Hotel, developed by Crescent Real Estate, will unveil its coastal Mediterranean-inspired dining venue – Emilia's - in tandem with the hotel's opening on November 8, 2023.

Key Points: 
  • FORT WORTH, Texas , Nov. 1, 2023 /PRNewswire/ -- Fort Worth's first luxury property, The Crescent Hotel , developed by Crescent Real Estate , will unveil its coastal Mediterranean-inspired dining venue – Emilia's - in tandem with the hotel's opening on November 8, 2023.
  • This space, with its open kitchen, seasonal patio and windows onto Fort Worth's Cultural District, is an effortless choice for breakfast, lunch, dinner and brunch.
  • "I look forward to bringing the bright and sunny flavors of the Mediterranean to Fort Worth," said Chef Paine.
  • Reservations for The Crescent Hotel, operated by HEI Hotels & Resorts, are now open for stays starting November 2023, with reservations for Emilia's Restaurant available on Resy .

The 515-Room Salt Lake Marriott Downtown at City Creek Completes Phase One of Multi-Million Dollar Renovation

Retrieved on: 
Monday, October 16, 2023
Retail, Restaurant, Bar, Commercial Building & Real Estate, Vacation, Lodging, Construction & Property, Travel, Multimedia, City, City Creek, HEI Hotels & Resorts, Hotel

The 515-room Salt Lake Marriott Downtown at City Creek today announced the completion of the first phase of a multi-million-dollar renovation that will transform and upgrade the hotel to like-new status.

Key Points: 
  • The 515-room Salt Lake Marriott Downtown at City Creek today announced the completion of the first phase of a multi-million-dollar renovation that will transform and upgrade the hotel to like-new status.
  • During this phase, the top-to-bottom project focused on completely revitalizing all guest rooms, hallways and bathrooms.
  • The hotel is owned by DiamondRock Hospitality Company and operated by HEI Hotel & Resorts, a leading hospitality investment and management company.
  • View the full release here: https://www.businesswire.com/news/home/20231016779247/en/
    The 515-room Salt Lake Marriott Downtown at City Creek (pictured) announced the completion of the first phase of a multi-million-dollar renovation that will transform and upgrade the hotel to like-new status.

The Courtland Grand Hotel Joins Trademark Collection by Wyndham

Retrieved on: 
Thursday, October 12, 2023
Commercial Building & Real Estate, Construction & Property, Restaurant, Bar, Lodging, Destinations, Travel, Vacation, Retail, Multimedia, Family, HEI Hotels & Resorts, Travel + Leisure Co., Collection, Collage, Marketing, Trademark, Tripadvisor, Life, Hotel, Tourism, Sheraton

Officials of the 763-room Courtland Grand Hotel today announced that the property has joined the Trademark Collection by Wyndham.

Key Points: 
  • Officials of the 763-room Courtland Grand Hotel today announced that the property has joined the Trademark Collection by Wyndham.
  • View the full release here: https://www.businesswire.com/news/home/20231012359694/en/
    The 763-room Courtland Grand Hotel (pictured) has joined the Trademark Collection by Wyndham.
  • “Joining the Trademark Collection by Wyndham affords us the best of all worlds, allowing the Courtland Grand Hotel to retain its independent allure while providing access to brand tools that ultimately benefit our guests,” said Marilyn Yelle, director of sales and marketing for the hotel.
  • “The Courtland Grand Hotel, Trademark Collection by Wyndham brings this to life in a cultural urban hub whether you’re booking your next business stay or bringing your family on a weekend getaway.”
    For more information, or to book your next stay, visit https://www.wyndhamhotels.com/trademark/atlanta-georgia/courtland-grand-... .

Hotel Management Company Investments in Staffing, Maintenance and Renovations Reflected in Overall Guest Satisfaction, J.D. Power Finds

Retrieved on: 
Thursday, September 7, 2023
Data Analytics, Consulting, Professional Services, Lodging, Travel, Benchmark, J.D. Power, Maintenance, Food, EV, USB, Multimedia, HEI Hotels & Resorts, Public expenditure, SM, Investment, Hotel, Tourism, Resort

Power 2023 North America Third-Party Hotel Management Guest Satisfaction Benchmark,SM released today, those investments are paying off in the form of strong satisfaction scores for quality of the guest room and staff service.

Key Points: 
  • Power 2023 North America Third-Party Hotel Management Guest Satisfaction Benchmark,SM released today, those investments are paying off in the form of strong satisfaction scores for quality of the guest room and staff service.
  • Across all third-party hotel management companies evaluated, hotel staff met that goal in 82% of guest interactions.
  • The benchmark includes third-party hotel operators with more than 14,000 branded hotel rooms under management and is based on 3,942 guest responses for branded hotel stays from May 2022 through May 2023.
  • For more information about the North America Third-Party Hotel Management Guest Satisfaction Benchmark, visit

The 372-Room Westin Atlanta Perimeter North Announces Completion of Multi-Million Renovation

Retrieved on: 
Thursday, August 17, 2023
Lodging, Destinations, Construction & Property, Vacation, Travel, Interior Design, Architecture, Retail, Other Construction & Property, Restaurant, Bar, Other Travel, Living Room Suite, Rejuvenation, Bi-Level, Multimedia, HEI Hotels & Resorts, MARTA, Perimeter Mall, Midtown, Perimeter Center, Hotel

The Westin Atlanta Perimeter North today announced the completion of a multi-million renovation that touched on all aspects of the hotel, including public spaces, guest rooms/suites and a new café and marketplace called Perimeter Provisions.

Key Points: 
  • The Westin Atlanta Perimeter North today announced the completion of a multi-million renovation that touched on all aspects of the hotel, including public spaces, guest rooms/suites and a new café and marketplace called Perimeter Provisions.
  • The hotel is operated by HEI Hotel & Resorts, a leading hospitality investment and management company.
  • “With the project complete, the Westin Atlanta Perimeter North now has the latest and greatest amenity and services packages available within its segment in Atlanta’s Central Perimeter area.”
    The comprehensive remodel impacted every corner of the property.
  • Additionally, two new Perimeter Suites were introduced, and the largest Bi-Level suite now provides two bedrooms.

The Madison, A Washington D.C. Hotel with Rich History, Celebrates 60 Year Anniversary

Retrieved on: 
Thursday, June 22, 2023
Astor, HEI Hotels & Resorts, Madison (dance), Woman, Madison Hotel (Washington, D.C.), History, Madison Hotel, Student, Classic, ES2, Washington School, Female, Hotel

WASHINGTON, June 22, 2023 /PRNewswire/ -- The Madison Hotel in Washington D.C. celebrates 60 years of operation, providing exemplary hospitality to world leaders, celebrities, leisure and business travelers alike. To commemorate the milestone anniversary, the celebrated hotel is offering a notable rate of $196.30 a night, a nod to its opening year, through the end of 2023 as well as giving back to the community by partnering with the Washington School for Girls.

Key Points: 
  • WASHINGTON, June 22, 2023 /PRNewswire/ -- The Madison Hotel in Washington D.C. celebrates 60 years of operation, providing exemplary hospitality to world leaders, celebrities, leisure and business travelers alike.
  • Today, The Madison is a contemporary boutique-style hotel with a colonial design inspired by First Lady Dolley Madison's famed home and hospitality.
  • The Madison views this anniversary as an opportunity to give back to the Washington D.C. community.
  • 'The James' rum specialty cocktail is available to order at The Madison's lobby restaurant, Lady Madison, now until Dec. 31, 2023.

HEI Hotels & Resorts Names Catlin Ptak General Manager and Mina Gagraj Director of Sales of the Under-Construction Hyatt Place Albany

Retrieved on: 
Tuesday, June 20, 2023
Commercial Building & Real Estate, Construction & Property, Lodging, Travel, Volunteering, Heart, HEI, Montgomery Street, HDTV, Marketing, HEI Hotels & Resorts, Courtyard, HPA, Computer, Palace Theatre, Iron, MVP Arena, Coffee, Residence Inn by Marriott, DoubleTree, Hudson River, Salad, Cornell University, Commerce, Hotel, SUNY Orange

Officials of HEI Hotels & Resorts, a leading hospitality investment and management company, today announced the company has named Catlin Ptak general manager and Mina Gagraj director of sales of the 110-room Hyatt Place Albany in New York.

Key Points: 
  • Officials of HEI Hotels & Resorts, a leading hospitality investment and management company, today announced the company has named Catlin Ptak general manager and Mina Gagraj director of sales of the 110-room Hyatt Place Albany in New York.
  • Since then, she has risen steadily within the ranks, including night manager at the Hilton Albany and most recently the New England area manager with Visions Hotels.
  • While there, she oversaw diverse teams at multiple hotels, during concurrent renovations, focusing on elevating the guest experience through exceptional service.
  • Gagraj is part a member at Discovery Albany and the Albany Chamber of Commerce.

David McCaslin Joins CapStar Advisors as Partner

Retrieved on: 
Thursday, June 1, 2023
Finance, Consulting, Professional Services, Lodging, Travel, University, President Abraham Lincoln Hotel, HEI Hotels & Resorts, McCaslin, Multimedia, HHM, Arthur Whetsel, Westin Hotels & Resorts, Nitenpyram, Hotel

Today CapStar Advisors (“CapStar”) founder and partner Paul Whetsell today announced that David McCaslin has joined the organization as a full partner.

Key Points: 
  • Today CapStar Advisors (“CapStar”) founder and partner Paul Whetsell today announced that David McCaslin has joined the organization as a full partner.
  • CapStar primarily serves as an advisor to hospitality investors and operators, with a focus on mergers, sales or acquisitions of small- to medium-sized companies.
  • McCaslin helped found the original CapStar with Whetsell and is a 45-year industry veteran with a broad background in hotel operations and development.
  • View the full release here: https://www.businesswire.com/news/home/20230601005950/en/
    David McCaslin (pictured) has joined CapStar Advisors.

HIGHGATE APPOINTS MIKE UWE DICKERSBACH AS CHIEF DIGITAL OFFICER

Retrieved on: 
Tuesday, May 30, 2023
Infor, University, Master of Science in Information Systems, University of Maryland, College Park, HEI Hotels & Resorts, Intelligence, HVS Global Hospitality Services, Chief digital officer, Information system, Software, Management, Science

NEW YORK, May 30, 2023 /PRNewswire/ -- Highgate, a leading hotel management, investment and development company, announced today the appointment of Mike Uwe Dickersbach to Chief Digital Officer.

Key Points: 
  • NEW YORK, May 30, 2023 /PRNewswire/ -- Highgate, a leading hotel management, investment and development company, announced today the appointment of Mike Uwe Dickersbach to Chief Digital Officer.
  • Mike will also support Highgate's growing hotel portfolio by building strategic initiatives that can further enhance guest experiences through technology and intelligence.
  • "Technology has always played a critical role in Highgate's ability to deliver best-in-class experiences for guests and maximize revenue for hotel owners," said Arash Azarbarzin, Chief Executive Officer at Highgate.
  • Dickersbach re-joins Highgate after serving as the company's Chief Technology Officer from 2015-2017.