BMC Recognized as a Leader in Enterprise Service Management and AIOps
HOUSTON, Nov. 6, 2023 /PRNewswire/ -- BMC, a global leader in software solutions for the Autonomous Digital Enterprise, today announced that its BMC Helix Enterprise Service Management solution has been designated a leader in The Forrester Wave™: Enterprise Service Management, Q4 2023 report. The BMC Helix Enterprise Service Management solution received the highest possible score in 16 criteria, including vision, roadmap, and partner ecosystem, BMC believes this recognition complements the company's innovation across the BMC Helix Operations Management solution and recognized strength in AIOps.
- HOUSTON, Nov. 6, 2023 /PRNewswire/ -- BMC , a global leader in software solutions for the Autonomous Digital Enterprise, today announced that its BMC Helix Enterprise Service Management solution has been designated a leader in The Forrester Wave™: Enterprise Service Management, Q4 2023 report.
- The BMC Helix Enterprise Service Management solution received the highest possible score in 16 criteria, including vision, roadmap, and partner ecosystem, BMC believes this recognition complements the company's innovation across the BMC Helix Operations Management solution and recognized strength in AIOps.
- "We are pleased to see that the significant advancements we've made in elevating ITSM and extending BMC Helix Enterprise Service Management capabilities beyond IT to purpose-built, out-of-the-box solutions for Human Resources, Customer Service and Workplace Service Management, plus Portfolio Management are being recognized," said Margaret Lee, senior vice president and general manager of Digital Service and Operations Management at BMC.
- Download The Forrester Wave™: Enterprise Service Management, Q4 2023 report
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