FTC and states challenge ISP Frontier’s speed claims
In a just-filed lawsuit, the FTC and sevenlaw enforcement partners allege that ISP Frontier Communications Corporation has made misleading representations that it would provide consumers with certain internet service speeds.
- In a just-filed lawsuit, the FTC and sevenlaw enforcement partners allege that ISP Frontier Communications Corporation has made misleading representations that it would provide consumers with certain internet service speeds.
- Almost half of Frontiers customers many of whom live in rural areas use DSL to connect to the internet.
- Frontier offers multiple tiers of DSL service, which correspond to the speed at which Frontier says consumers will be able to download data.
- For example, Frontiers sales reps had software tools they could use to offer a variety of speed tiers based in part on a consumers address.