UpCity Survey Results: 46% Of SMBs Are Using AI While Growing Their Team In 2022
53% of B2B small businesses first started using AI tools as a result of the labor shortage.
- 53% of B2B small businesses first started using AI tools as a result of the labor shortage.
- Meanwhile, 40% of B2C small businesses increased their existing use of AI tools once the shortage began.
- 35% of small businesses, regardless of revenue, had a monthly AI tools budget of $1,001-$5,000 both pre-COVID and now in 2022.
- 22% of both B2B and B2C businesses said that they currently use text AI tools most frequently.