Auto Insurance Shopping and Switch Rates Reach New Highs as Premiums Surge, J.D. Power Finds
The nation’s auto insurers are locked in a vicious cycle of inflation, rising premiums and steadily increasing customer defection rates.
- The nation’s auto insurers are locked in a vicious cycle of inflation, rising premiums and steadily increasing customer defection rates.
- Power 2023 U.S. Insurance Shopping Study,SM released today, is a sharper focus on saving money as large numbers of auto insurance customers shop for new policies and switch to new carriers, largely based on price.
- View the full release here: https://www.businesswire.com/news/home/20230427005035/en/
“Auto insurance customers are starting to shop for insurance like they shop for gas,” said Stephen Crewdson, senior director, insurance business intelligence at J.D. - Price hikes spur new-policy shopping rates: Auto insurance costs rose 14.5% in February 2023, more than twice the rate of inflation (6%), making auto insurance account for a steadily increasing share of consumer discretionary spending.