American Airlines and Microsoft partnership takes flight to create a smoother travel experience for customers and better technology tools for team members
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Wednesday, May 18, 2022
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FORT WORTH, Texas and REDMOND, Wash., May 18, 2022 /PRNewswire/ -- American Airlines and Microsoft Corp. are partnering to use technology to create better, more connected experiences for customers and American Airlines team members, supporting the robust operations of the world's largest airline. As part of the partnership, American will use Microsoft Azure as its preferred cloud platform for its airline applications and key workloads, significantly accelerating its digital transformation and making Microsoft one of the airline's largest technology partners.
Key Points:
- Through their partnership, American and Microsoft aim to use data and digital technologies to meet customer demands while also streamlining business processes to give American team members the tools that enable a smoother travel experience for consumers.
- "With the power of Microsoft Azure, American can innovate and accelerate its technology transformation, giving our team members augmented tools to provide our customers with an enhanced travel experience."
- American and Microsoft created the ConnectMe app, which team members can access from any mobile device via a Microsoft Power Apps-enabled app in Microsoft Teams.
- Through the highly preferred partnership with American, Microsoft employees will receive new, enhancedbenefits when they choose American or its alliance partners for their business travel.