American Airlines Group

Zimmerman Lands JetBlue Vacations Account

Retrieved on: 
Thursday, February 13, 2020

FORT LAUDERDALE, Fla., Feb. 13, 2020 /PRNewswire/ -- Zimmerman recently signed on as a marketing partner for JetBlue Vacations, the flagship offering from JetBlue Travel Productsa subsidiary of JetBlue.

Key Points: 
  • FORT LAUDERDALE, Fla., Feb. 13, 2020 /PRNewswire/ -- Zimmerman recently signed on as a marketing partner for JetBlue Vacations, the flagship offering from JetBlue Travel Productsa subsidiary of JetBlue.
  • "After a rigorous search process, we're excited to partner with Zimmerman as our marketing agency for JetBlue Vacations," said Andres Barry, President of JetBlue Travel Products.
  • "With JetBlue Vacations, our goal is to merge human touches, customization and savings with the travel experience.
  • "Zimmerman is tasked with raising awareness that JetBlue Vacations has the most competitive travel package offering in the market.

Alaska Airlines, American Airlines Announce New West Coast International Alliance: Alaska’s West Coast Network to Connect With American’s Long-Haul Flying to Create More Choice for Travelers

Retrieved on: 
Thursday, February 13, 2020

SEATTLE and FORT WORTH, Texas, Feb. 13, 2020 (GLOBE NEWSWIRE) -- Today, Alaska Airlines and American Airlines announce an alliance to create more choice for West Coast customers.

Key Points: 
  • SEATTLE and FORT WORTH, Texas, Feb. 13, 2020 (GLOBE NEWSWIRE) -- Today, Alaska Airlines and American Airlines announce an alliance to create more choice for West Coast customers.
  • The alliance will give West Coast travelers more choices when traveling internationally, offer seamless access across a broader network and provide strategic growth for both airlines.
  • Alaska Airlines has been an outstanding partner for nearly 40 years, and were excited to expand West Coast international service together, said Robert Isom, president of American Airlines.
  • Beginning West Coast international service from Seattle will complement Americans strong existing international network from LAX, said Vasu Raja, Americans Senior Vice President, Network Strategy.

Eagle Materials Announces Selection of Chairman and CEO for Independent Companies after Spin-off

Retrieved on: 
Tuesday, February 11, 2020

The Heavy Materials business will be spun-off and will be named Eagle Materials Inc. Mike Nicolais, current Eagle Materials Chairman, will become Chairman of the Board of the spun-off company, and Eagle Materials current President and CEO, Michael Haack, will become President and CEO.

Key Points: 
  • The Heavy Materials business will be spun-off and will be named Eagle Materials Inc. Mike Nicolais, current Eagle Materials Chairman, will become Chairman of the Board of the spun-off company, and Eagle Materials current President and CEO, Michael Haack, will become President and CEO.
  • Dave Powers, former Eagle Materials CEO and current Eagle Materials board member, will become the Chairman of American Gypsum.
  • Craig Kesler, current CFO of Eagle Materials, will become the President and CEO of American Gypsum.
  • Dave Powers led the American Gypsum organization for 11 years before becoming the President and CEO of Eagle Materials.

ARC Releases Real-Time Agency Validation API to Enable NDC

Retrieved on: 
Thursday, February 6, 2020

British Airways expects to continue leveraging the API as it expands its NDC connections with other U.S.-based agencies.

Key Points: 
  • British Airways expects to continue leveraging the API as it expands its NDC connections with other U.S.-based agencies.
  • With the Ticketing Authority API, ARC will help us build successful NDC connections with our U.S.-based agency partners, said Rogier van Enk, head of distribution at British Airways.
  • ARC developed the Ticketing Authority API to enable airlines to instantly query ARCs Carrier Ticketing Authority Center (CTAC) product to confirm the agencys accreditation status and individual airlines ticketing authority.
  • "Hopper is pleased to support British Airways in integrating the ARC Ticketing Authority API within our NDC connection, said Dakota Smith, chief strategy officer at Hopper.

American Airlines and TWU-IAM Association Reach Tentative Agreements for Joint Collective Bargaining Agreements

Retrieved on: 
Friday, January 31, 2020

FORT WORTH, Texas, Jan. 30, 2020 (GLOBE NEWSWIRE) -- American Airlines and the TWU-IAM Association reached tentative agreements this week for new joint collective bargaining agreements that cover more than 31,000 team members.

Key Points: 
  • FORT WORTH, Texas, Jan. 30, 2020 (GLOBE NEWSWIRE) -- American Airlines and the TWU-IAM Association reached tentative agreements this week for new joint collective bargaining agreements that cover more than 31,000 team members.
  • The tentative agreements are subject to ratification by Maintenance & Related and Fleet Service team members represented by the Association.
  • The association will communicate details of the agreements to its members in the coming weeks.
  • Learn more about whats happening at American by visiting news.aa.com and connect with American on Twitter @AmericanAir and at Facebook.com/AmericanAirlines .

Southwest Airlines Ranks No. 11 Among FORTUNE's World's Most Admired Companies

Retrieved on: 
Tuesday, January 21, 2020

DALLAS, Jan. 21, 2020 /PRNewswire/ -- Southwest Airlines Co. (NYSE:LUV) today was named to FORTUNE's 2020 list of World's Most Admired Companies.

Key Points: 
  • DALLAS, Jan. 21, 2020 /PRNewswire/ -- Southwest Airlines Co. (NYSE:LUV) today was named to FORTUNE's 2020 list of World's Most Admired Companies.
  • "We are an admired Company because of our People's passion and love for our Customers shows every day through hard work, dedication, and service," saidGary Kelly, Chairman and Chief Executive Officer of Southwest Airlines.
  • "We have a great Heart, and our Employees are the soul of Southwest Airlines, and it's wonderful that it all comes together as a great business."
  • Book Southwest Airlines' low fares online at Southwest Airlines or by phone at 800-I-FLY-SWA.

Upgraded Points Latest Study Reveals U.S. Airlines with the Best and Worst Customer Service Ratings

Retrieved on: 
Monday, January 13, 2020

AUSTIN, Texas, Jan. 13, 2020 /PRNewswire/ -- Upgraded Points ( https://upgradedpoints.com/us-airlines-best-and-worst-customer-service ), a leading air travel industry-watcher site, this month released details of their latest analysis of U.S. government-reported data concerning airlines with the best and worst customer service.

Key Points: 
  • AUSTIN, Texas, Jan. 13, 2020 /PRNewswire/ -- Upgraded Points ( https://upgradedpoints.com/us-airlines-best-and-worst-customer-service ), a leading air travel industry-watcher site, this month released details of their latest analysis of U.S. government-reported data concerning airlines with the best and worst customer service.
  • Airlines with the highest percentage of on-time arrivals:The top 3 U.S. carriers with the best percentage of on-time arrivals were Hawaiian Airlines (86.5%), Delta (82.4%) and Endeavor Air (81.9%).
  • In terms of the total number of mishandled bags, Southwest Airlines had the worst record (49,191) and second-worst was American Airlines (47,243 mishandled bags).
  • Headquartered in Austin, Texas, Upgraded Points is a travel company that provides insider strategies on maximizing travel points and rewards.

Interjet Airlines Announces Continued Expansion for 2020

Retrieved on: 
Thursday, January 9, 2020

MEXICO CITY, Jan. 9, 2020 /PRNewswire-PRWeb/ -- Interjet Airlines announced its continued expansion into 2020 adding service to new destinations with new flights and expanded service to current domestic and international markets.

Key Points: 
  • MEXICO CITY, Jan. 9, 2020 /PRNewswire-PRWeb/ -- Interjet Airlines announced its continued expansion into 2020 adding service to new destinations with new flights and expanded service to current domestic and international markets.
  • "The U.S. is now our largest and most important international market," said William Shaw, CEO of Interjet Airlines.
  • "Our international business grew 26 percent year-over-year and our overall passenger traffic increased by seven percent.
  • In all, it provides air service to 55 destinations in 10 countries offering its passengers greater connections and travel options through agreements with major airlines such as Alitalia, All Nippon Airways (ANA), American Airlines, British Airways, Emirates, Air Canada, LATAM Group, Iberia, Lufthansa, Hainan Airlines, Qatar Airlines and Japan Airlines.

56% of Americans Who've Flown in the Past Year Say Airline Customer Service is Declining, ValuePenguin.com Survey finds

Retrieved on: 
Wednesday, January 8, 2020

Customer satisfaction is going down: Even though more than 96% of respondents were at least somewhat satisfied by their most recent flight, nearly 56% of flyers said they think airline customer service is declining.

Key Points: 
  • Customer satisfaction is going down: Even though more than 96% of respondents were at least somewhat satisfied by their most recent flight, nearly 56% of flyers said they think airline customer service is declining.
  • Flyers are speaking out: Almost 45% of Americans who flew in the past year said they issued a complaint against an airline.
  • Some airlines are perceived worse than others: When discussing specific airlines' customer service, respondents rated American Airlines and Southwest as the best and Spirit Airlines as the worst.
  • To view the full report, visit: https://www.valuepenguin.com/millennials-twice-likely-boomers-complain-a...
    ValuePenguin commissioned Qualtrics to conduct an online survey of 657 Americans who flew on an airplane in the past 12 months.

Interjet Airlines Announces Club2020, an exclusive travel membership program

Retrieved on: 
Thursday, December 26, 2019

MEXICO CITY, Mexico, Dec. 26, 2019 /PRNewswire-PRWeb/ -- Just in time for the New Year, Interjet Airlines announced an exclusive travel membership program called Club2020, offering passengers who join the club, 20 percent discounts on any flight they purchase with no restrictions on the fare booked or Interjet destination they can fly to.

Key Points: 
  • MEXICO CITY, Mexico, Dec. 26, 2019 /PRNewswire-PRWeb/ -- Just in time for the New Year, Interjet Airlines announced an exclusive travel membership program called Club2020, offering passengers who join the club, 20 percent discounts on any flight they purchase with no restrictions on the fare booked or Interjet destination they can fly to.
  • Interjet Airlines currently offers flights between 10 U.S. cities and Mexico including New York, Miami, Orlando, Chicago, Dallas, Houston, San Antonio, Las Vegas, Los Angeles and San Francisco.
  • For more information on Interjet or to make a reservation, visit http://www.interjet.com or in the U.S. call (866) 285-9525.
  • In all, it provides air service to 55 destinations in 10 countries offering its passengers greater connections and travel options through agreements with major airlines such as Alitalia, All Nippon Airways (ANA), American Airlines, British Airways, Emirates, Air Canada, LATAM Group, Iberia, Lufthansa, Hainan Airlines, Qatar Airlines and Japan Airlines.