Brand loyalty

Konica Minolta Leads in Brand Loyalty for Seventeenth Consecutive Year

Retrieved on: 
Thursday, February 15, 2024

(Konica Minolta) today announced it has received first place in Brand Loyalty in the Brand Keys Customer Loyalty Engagement Index® (CLEI) for the seventeenth consecutive year.

Key Points: 
  • (Konica Minolta) today announced it has received first place in Brand Loyalty in the Brand Keys Customer Loyalty Engagement Index® (CLEI) for the seventeenth consecutive year.
  • The win confirms that Konica Minolta best meets, or exceeds, customer expectations among all brands competing in the category.
  • Brand Keys, a New York–based client loyalty and engagement consultancy, publishes the annual syndicated study, which recognized Konica Minolta for Brand Loyalty in the “MFP Office Copier” (multifunction printer) category.
  • The Brand Keys’ data paints a detailed picture of the category drivers that engage customers, engender loyalty and drive real profits.

Konica Minolta Leads in Brand Loyalty for Seventeenth Consecutive Year

Retrieved on: 
Tuesday, February 6, 2024

(Konica Minolta) today announced it has received first place in Brand Loyalty in the Brand Keys Customer Loyalty Engagement Index® (CLEI) for the seventeenth consecutive year.

Key Points: 
  • (Konica Minolta) today announced it has received first place in Brand Loyalty in the Brand Keys Customer Loyalty Engagement Index® (CLEI) for the seventeenth consecutive year.
  • The win confirms that Konica Minolta best meets, or exceeds, customer expectations among all brands competing in the category.
  • Brand Keys, a New York–based client loyalty and engagement consultancy, publishes the annual syndicated study, which recognized Konica Minolta for Brand Loyalty in the “MFP Office Copier” (multifunction printer) category.
  • The Brand Keys’ data paints a detailed picture of the category drivers that engage customers, engender loyalty and drive real profits.

8x8 Brings New Video Functionality to 8x8 Contact Center for Elevated Customer Engagement

Retrieved on: 
Thursday, October 5, 2023

8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the upcoming availability of native video functionality for 8x8 Contact Center to enhance speed to resolution and overall customer experiences.

Key Points: 
  • 8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the upcoming availability of native video functionality for 8x8 Contact Center to enhance speed to resolution and overall customer experiences.
  • The new solution embeds 8x8 secure video interaction capabilities directly into 8x8 Contact Center, allowing organizations to easily and seamlessly add video for enhanced first contact resolution.
  • “By enabling our contact center agents to elevate customer interactions to video support, 8x8 provides us with the opportunity to remotely fix or re-evaluate 31% of issues quickly for a better, more seamless customer experience.
  • Key features and benefits of video functionality for 8x8 Contact Center include:
    Ease of Use: the 8x8 XCaaS cloud platform enables organizations to leverage 8x8's native video escalation functionality for customer engagement with no integration required.

Optimove Releases Comprehensive NFL Betting Report: Illuminating 2023-2024 Bettor Intentions; Helping Guide Sports Betting Platforms to Boost Player Engagement and Loyalty While Ensuring a Safer Gambling Environment

Retrieved on: 
Monday, September 4, 2023

By providing insights into the behaviors and preferences of NFL bettors, it acts as a guide to sports gambling platforms to optimize their offerings, nurture player loyalty, and promote responsible gambling practices while maintaining a safer gambling environment.

Key Points: 
  • By providing insights into the behaviors and preferences of NFL bettors, it acts as a guide to sports gambling platforms to optimize their offerings, nurture player loyalty, and promote responsible gambling practices while maintaining a safer gambling environment.
  • Of particular interest is that NFL bettors show deep engagement in betting, as 61% of respondents said they make “live bets” during the game.
  • The report provides key recommendations to sports gambling sites to enhance customer engagement and loyalty further while promoting responsible gambling practices.
  • It underscores that betting platforms have multiple chances to engage betting fans after kickoff and before the final whistle.

Konica Minolta Leads in Brand Loyalty for Sixteenth Consecutive Year

Retrieved on: 
Thursday, January 26, 2023

MISSISSAUGA, Ontario, Jan. 26, 2023 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions (Canada) Ltd. (Konica Minolta) today announced it has received first place in Brand Loyalty in the Brand Keys Customer Loyalty Engagement Index® (CLEI) for the sixteenth consecutive year.

Key Points: 
  • MISSISSAUGA, Ontario, Jan. 26, 2023 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions (Canada) Ltd. (Konica Minolta) today announced it has received first place in Brand Loyalty in the Brand Keys Customer Loyalty Engagement Index® (CLEI) for the sixteenth consecutive year.
  • The win confirms that Konica Minolta best meets, or exceeds, customer expectations among all brands competing in the category.
  • Brand Keys, a New York–based client loyalty and engagement consultancy, publishes the annual syndicated study, which recognized Konica Minolta for Brand Loyalty in the “MFP Office Copier” (multifunction printer) category.
  • The Brand Keys’ data paints a detailed picture of the category drivers that engage customers, engender loyalty and drive real profits.

Konica Minolta Leads in Brand Loyalty for Sixteenth Consecutive Year

Retrieved on: 
Tuesday, January 24, 2023

(Konica Minolta) today announced it has received first place in Brand Loyalty in the Brand Keys Customer Loyalty Engagement Index® (CLEI) for the sixteenth consecutive year.

Key Points: 
  • (Konica Minolta) today announced it has received first place in Brand Loyalty in the Brand Keys Customer Loyalty Engagement Index® (CLEI) for the sixteenth consecutive year.
  • The win confirms that Konica Minolta best meets, or exceeds, customer expectations among all brands competing in the category.
  • Brand Keys, a New York–based client loyalty and engagement consultancy, publishes the annual syndicated study, which recognized Konica Minolta for Brand Loyalty in the “MFP Office Copier” (multifunction printer) category.
  • The Brand Keys’ data paints a detailed picture of the category drivers that engage customers, engender loyalty and drive real profits.

Fast Simon Celebrates 100 Joint Merchants with Tapcart

Retrieved on: 
Wednesday, August 17, 2022

LOS ALTOS, Calif., Aug. 17, 2022 (GLOBE NEWSWIRE) -- Fast Simon , the leader in AI-powered shopping optimization, today announced 100 joint merchants with Tapcart , the no-code solution for turning a Shopify eCommerce store into a mobile app.

Key Points: 
  • LOS ALTOS, Calif., Aug. 17, 2022 (GLOBE NEWSWIRE) -- Fast Simon , the leader in AI-powered shopping optimization, today announced 100 joint merchants with Tapcart , the no-code solution for turning a Shopify eCommerce store into a mobile app.
  • Merchants can also apply the entire suite of Fast Simon merchandising to the Tapcart channel.
  • The Fast Simon and Tapcart integration can help shoppers find what they want by displaying fast, relevant and personalized search results with smart collections and merchandising.
  • Fast Simon powers shopping optimization at thousands of fast-growing merchants and sophisticated brands , including Steve Madden, Lord & Taylor and Motherhood.

New leadership for tcc global with appointment of joint CEOs, Rick Swinkels and Jörg Croseck

Retrieved on: 
Thursday, June 23, 2022

AMSTERDAM, June 23, 2022 /PRNewswire/ -- tcc global , the global leader in retail loyalty marketing, today announces Rick Swinkels and Jrg Croseck as Joint-CEOs.

Key Points: 
  • AMSTERDAM, June 23, 2022 /PRNewswire/ -- tcc global , the global leader in retail loyalty marketing, today announces Rick Swinkels and Jrg Croseck as Joint-CEOs.
  • With this strategic shift of leadership structure, tcc global is championing an innovative and creative leadership style like many highly agile and entrepreneurial organisations.
  • "This will enable tcc global to be a truly customer-focused business that puts retailers at the heart of the solutions we develop.
  • Rick Swinkels joined tcc global in early 2022 and his career is inseparably connected to the retail and shopper loyalty industry.

Konica Minolta Leads in Brand Loyalty for Fifteenth Consecutive Year

Retrieved on: 
Monday, February 28, 2022

MISSISSAUGA, Ontario, Feb. 28, 2022 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions (Canada) Ltd. ( Konica Minolta ) today announced it has received first place in Brand Loyalty in the Brand Keys Customer Loyalty Engagement Index (CLEI) for the fifteenth consecutive year.

Key Points: 
  • MISSISSAUGA, Ontario, Feb. 28, 2022 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions (Canada) Ltd. ( Konica Minolta ) today announced it has received first place in Brand Loyalty in the Brand Keys Customer Loyalty Engagement Index (CLEI) for the fifteenth consecutive year.
  • Brand Keys, a New Yorkbased client loyalty and engagement consultancy, publishes the annual syndicated study, which recognized Konica Minolta for Brand Loyalty in the MFP Office Copier (multifunction printer) category.
  • Congratulations to Konica Minolta for the outstanding level of customer loyalty it has built and maintained, even during the most challenging of times.
  • Konica Minolta has been recognized by Brand Keys as the#1 Brand for Customer Loyaltyin the MFP Office Copier market for 15 consecutive years.

Konica Minolta Leads in Brand Loyalty for Fifteenth Consecutive Year

Retrieved on: 
Thursday, January 27, 2022

(Konica Minolta) today announced it has received first place in Brand Loyalty in the Brand Keys Customer Loyalty Engagement Index (CLEI) for the fifteenth consecutive year.

Key Points: 
  • (Konica Minolta) today announced it has received first place in Brand Loyalty in the Brand Keys Customer Loyalty Engagement Index (CLEI) for the fifteenth consecutive year.
  • The win confirms that Konica Minolta best meets, or exceeds, customer expectations among all brands competing in the category.
  • Brand Keys, a New Yorkbased client loyalty and engagement consultancy, publishes the annual syndicated study, which recognized Konica Minolta for Brand Loyalty in the MFP Office Copier (multifunction printer) category.
  • Brand Keys research reveals a 47 percent net increase in buyer expectations to help build brand loyalty.