SHR, Stayntouch Launch Timely Resource to Help Hoteliers Improve Guest Experience While Automating Operations
BETHESDA, Md., June 21, 2022 /PRNewswire/ -- Sceptre Hospitality Resources (SHR), which offers a suite of solutions to help hoteliers improve the guest experience and drive revenue at each touchpoint along the guest journey, in collaboration with Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, has published a whitepaper that gives hoteliers the tools they need to improve the guest experience and maximize revenue at every stage of the guest journey, from booking to on-property to post-stay follow-up.
- At each touchpoint with the guest along their journey, there are opportunities to "wow" the guest as well as drive more revenue through upsell programs and personalized offers.
- With the right digital tools in place, hotel commercial teams can maximize revenue per guest.
- Hoteliers can download the free report to learn:
"A direct booking strategy is vital, and it needs to be given a higher priority. - That's connecting the tech and the operations, and as a guest I just see that as a breakdown."