CRM

ImpactMapper integrates with Trint to Expedite Impact Reporting and Analysis of Interviews and Reports

Retrieved on: 
Thursday, March 14, 2024

“ImpactMapper is the only impact reporting tool on the market that takes qualitative data seriously. This is incredibly important as groups all over the world are making critical social justice, equity, and environmental changes that affect rights, policies, and norms. The changes and impact they are making come to life when they are contextualized and deeper examples and stories of changes are shared. As such, we often recommend to the foundations and donors that we work with to move to oral reporting formats to better track this type of impact and to decrease the reporting burden on their partners. We also underscore the importance of qualitative data, such as interviews and focus groups, for landscaping, context, and outcome analysis. In this effort to move to trust-based reporting practices in philanthropy, transcription tools like Trint are often used. The integration with ImpactMapper strengthens trust-based reporting practices in philanthropy and gives a concrete set of tools to make this happen. The integration also supports ImpactMapper in opening up to other markets, such as journalists, companies, UX experts, and other users of Trint software that are interested in tagging their audio and video transcripts thematically, aggregating trends, and visualizing data trends across a set of stories, interviews or clients.” -- Alexandra Pittman, PhD, Founder and CEO, ImpactMapper  

Key Points: 
  • After users record an interview, focus group, or grantee reporting session in Trint, they can automatically import Trint transcripts into ImpactMapper for deeper analysis and visualization.
  • This real-time integration saves users valuable time, ensures they always have access to the newest reports and interviews and helps to ensure that transcripts are analyzed and used for impact reporting.
  • ImpactMapper has robust qualitative text analysis tools, in addition to financial and quantitative analysis and a survey tool, creating an all-in-one flexible data analysis, visualization, and impact reporting solution for users.
  • A set of equitable AI and autocoding tools is also being developed in 2024 to make impact reporting even more efficient through the ImpactMapper software.

ibex Wave iX Wins 2024 CUSTOMER Product of the Year Award

Retrieved on: 
Thursday, March 14, 2024

WASHINGTON, March 14, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced today that TMC , a global, integrated media company, has named ibex’s AI-powered Wave iX solution suite a winner of the 2024 CUSTOMER Product of the Year Award .

Key Points: 
  • WASHINGTON, March 14, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced today that TMC , a global, integrated media company, has named ibex’s AI-powered Wave iX solution suite a winner of the 2024 CUSTOMER Product of the Year Award .
  • The 2024 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time.
  • “We’re proud to receive the CUSTOMER Product of the Year Award for a third consecutive year and more specifically for our latest customer experience (CX) innovation, Wave iX, to receive this honor,” said Jim Ferrato, Chief Information Officer at ibex.
  • “On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor ibex with a 2024 Product of the Year Award,” said Rich Tehrani , CEO, TMC.

Brevo Unveils Commerce Suite for Retail and E-Commerce Customers

Retrieved on: 
Thursday, March 14, 2024

With 30 percent of its existing customers in the retail and e-commerce industries, Brevo Commerce Suite will accelerate the company’s position in the global e-commerce market, which is projected to be worth $8 trillion by 2027 .

Key Points: 
  • With 30 percent of its existing customers in the retail and e-commerce industries, Brevo Commerce Suite will accelerate the company’s position in the global e-commerce market, which is projected to be worth $8 trillion by 2027 .
  • Consumer demand for better customer experience continues to grow in line with the rapid growth of the global e-commerce market.
  • With the Brevo Commerce Suite, merchants can analyze the full spectrum of their customers’ purchasing habits across all channels, allowing them to send more personalized recommendations.
  • “Today’s merchants face fierce competition when it comes to attracting and retaining customers,” said Armand Thiberge, CEO and founder of Brevo.

Optimove Insights Report: March Madness to Boost Total Number of Bettors by as Much as 87%

Retrieved on: 
Wednesday, March 13, 2024

The Optimove Insights Report on March Madness Sportsbook Trends aims to equip sportsbook operators with valuable insights to enhance player value and optimize marketing strategies during the tournament and can be accessed here .

Key Points: 
  • The Optimove Insights Report on March Madness Sportsbook Trends aims to equip sportsbook operators with valuable insights to enhance player value and optimize marketing strategies during the tournament and can be accessed here .
  • Optimove is the first Customer-Led Marketing Platform and the #1 CRM Marketing Solution used by iGaming operators.
  • Increased Bettor Engagement: March Madness serves as a catalyst for heightened bettor activity, with a significant surge observed in the overall number of bettors during tournament days.
  • Optimove Insights is the analytical and research arm of Optimove, dedicated to providing valuable industry insights and data-driven research to empower B2C businesses.

HotelPlanner Partners with Sport:80 to Streamline Accommodation Bookings for National Governing Bodies

Retrieved on: 
Tuesday, March 12, 2024

With over 1 million active users, the Sport:80 Platform facilitates the management of over 20,000 events annually.

Key Points: 
  • With over 1 million active users, the Sport:80 Platform facilitates the management of over 20,000 events annually.
  • Joining forces with HotelPlanner simplifies the complexities of block room reservations, easing the burden for National Governing Bodies (NGBs) and their event organizers while streamlining accommodation sales.
  • The partnership includes a revenue share on member hotel bookings as their Official Accommodation Provider for all Sport:80 member events.
  • "A partnership between Sport:80 and HotelPlanner brings together two of the leading companies serving National Governing Bodies worldwide," says Ben Knosby, Vice President of Sports & Events, HotelPlanner.

Dalrada Financial Corporation Announces $4.5 Million in Cost-Cutting Reductions to Accelerate Path to Profitability

Retrieved on: 
Tuesday, March 12, 2024

SAN DIEGO, March 12, 2024 (GLOBE NEWSWIRE) -- Dalrada Financial Corporation (OTCQB: DFCO, “Dalrada,” “the Company”), announced today that it has taken a series of intensive initiatives to reduce costs and drive efficiency in order to accelerate a path to profitability.

Key Points: 
  • I am happy to report that not only have we met our cost-cutting milestone, we’ve exceeded it, saving well over $4 million so far during the fiscal year.
  • Now, we can be laser-focused on obtaining overall profitability," said Brian Bonar, Chief Executive Officer and Founder of Dalrada.
  • The Company is primed to realize profitability with a clear focus on the companies that have the greatest potential.
  • "Achieving profitability in our core business segments of Dalrada Climate Technology and Genefic is crucial to the success of Dalrada and will support the long-term sustainability of the Company," added Bonar.

Club Tigres Signs Multi-Year Deal with Tradable Bits for Fan Engagement

Retrieved on: 
Tuesday, March 12, 2024

SAN NICOLÁS DE LOS GARZA, Mexico and VANCOUVER, British Columbia, March 12, 2024 (GLOBE NEWSWIRE) -- Club Tigres announced today it is partnering with Tradable Bits, a leading provider of fan engagement, data, and marketing solutions, to deliver the very best engagement experience to fans.

Key Points: 
  • The deal follows a highly successful pilot program between Club Tigres and Tradable Bits that saw the launch of more than a dozen fan engagement campaigns designed to harness the power of Tradable Bits’ proprietary fan CRM platform.
  • Miguel Hernández is Brand Director for Club Tigres, where he oversees the Tradable Bits’ relationship and is responsible for the development of the brand strategy of Club Tigres through its different points of contact.
  • This is something that can only be achieved in partnership with Tradable Bits whose innovative fan engagement platform is what’s driving our fan outreach campaigns.
  • Tradable Bits ensures we understand our fans and can activate on that data quickly and meaningfully.”
    “We look forward to expanding our partnership with Club Tigres, a Club that is truly at the forefront of sports marketing and a case study for best-in-class fan engagement models,” said Darshan Kaler, Chief Executive Officer, Tradable Bits.

EZLynx Enhances CRM Solution with New Modern User Interface

Retrieved on: 
Tuesday, March 12, 2024

Lewisville, TX., March 12, 2024 (GLOBE NEWSWIRE) -- EZLynx, an Applied company, today announced its latest insurance CRM innovation.

Key Points: 
  • Lewisville, TX., March 12, 2024 (GLOBE NEWSWIRE) -- EZLynx, an Applied company, today announced its latest insurance CRM innovation.
  • Launched earlier this month, the all-new EZLynx Sales Center’s modern interface increases total sales pipeline visibility and customizes sales stage to meet the unique selling motion for each agency, enabling a faster path to revenue.
  • Updates to the EZLynx Sales Center include:
    Card-Based Interface: The new interface and “drag-and-drop” functionality allows for more intuitive workflows to help advance opportunities through the pipeline with ease.
  • “The new Sales Center interface is much simpler for us to navigate and update with fewer clicks,” said Carlo Ferrara, chief operating officer, StreetSmart Insurance.

LTIMindtree Partners with Aforza to Setup Training Academy

Retrieved on: 
Thursday, April 4, 2024

Key Points: 
  • View the full release here: https://www.businesswire.com/news/home/20240404866939/en/
    The partnership between Aforza and LTIMindtree is set to support the front office operations of Consumer Products manufacturers and distributors.
  • This collaboration aims to empower businesses to grow profitably and safeguard margins through comprehensive omnichannel pricing control.
  • With Aforza’s AI innovations and their digital content execution capabilities, the training for our consultants will add to their domain skills and elevate their advisory and implementation capabilities.
  • Collectively, Aforza and LTIMindtree will focus on key segments within the Consumer Products industry, including Beauty, Consumer Healthcare, Luxury Brands, and Food & Beverage.

Explore B2Core V2.1 with Enhanced Savings Features, New Trading Platform Integration, Fresh PSPs, and UI Improvements

Retrieved on: 
Thursday, April 4, 2024

The V2.1 upgrade delivers on the highly anticipated savings feature, introduces a new trading platform and PSP integrations, and drastically improves the user experience on the platform.

Key Points: 
  • The V2.1 upgrade delivers on the highly anticipated savings feature, introduces a new trading platform and PSP integrations, and drastically improves the user experience on the platform.
  • B2Core V2.1 integrates the TradeLocker trading platform inside its ecosystem, adds new PSPs and enhances the existing ones, and upgrades its UI.
  • (Photo: Business Wire)
    Version 2.1 of B2Core brings a new user interface, major functionality improvements, and technical fixes.
  • B2Core introduces TradeLocker, an innovative trading platform seamlessly integrated into the trader's room.