Zhang Yu with Tencent Health: AI-Driven Customer Interaction Solution NGES Effectively Supports Pharmaceutical Enterprises' Smart Operations
In 2023, Tencent released NGES, a new-gen customer interaction solution catering to Health Care Professionals (HCP), marking another milestone in the digital practice of the pharmaceutical industry.
- In 2023, Tencent released NGES, a new-gen customer interaction solution catering to Health Care Professionals (HCP), marking another milestone in the digital practice of the pharmaceutical industry.
- Zhang Yu, Vice President of Tencent Health and the initiator of the NGES project, has witnessed all these changes.
- Zhang Yu and his team at Tencent Health have astutely perceived that Tencent has the opportunity to excel in this untapped market space.
- Zhang Yu stated that Tencent Health has mapped out a well-defined plan for the future development of the NGES customer interaction management platform in three years to come.