Digital banking

Leading Banks Are Prioritizing Digital Banking Engagement to Deepen ‘Log In, Log Out’ Relationships

Retrieved on: 
Thursday, June 22, 2023

SAN FRANCISCO, June 22, 2023 (GLOBE NEWSWIRE) -- Javelin Strategy & Research released the 2023 editions of its annual Mobile Banking Scorecard and Online Banking Scorecard .

Key Points: 
  • SAN FRANCISCO, June 22, 2023 (GLOBE NEWSWIRE) -- Javelin Strategy & Research released the 2023 editions of its annual Mobile Banking Scorecard and Online Banking Scorecard .
  • Personalizing consumer interactions is a primary tool that big banks are wielding to fend off volleys from rival institutions, neobanks, and financial apps.
  • “Banks are highlighting personalized insights and offers right after login,” notes Emmett Higdon, Director of Digital Banking at Javelin.
  • Banks know that log-in, log-out relationships aren’t good enough anymore.”
    More information about the 2023 Mobile Banking Scorecard and Online Banking Scorecard can be found at javelinstrategy.com.

Keystone Bank Partners with MANTL to Enhance its Deposit Onboarding Experience for Businesses and Consumers

Retrieved on: 
Tuesday, June 20, 2023

Keystone Bank , one of the fastest-growing banks in Central Texas, today announced a partnership with MANTL , a leading provider of account origination solutions, to enhance its deposit onboarding experience for businesses and consumers and continue Keystone’s goal of becoming an industry leader in the digital space.

Key Points: 
  • Keystone Bank , one of the fastest-growing banks in Central Texas, today announced a partnership with MANTL , a leading provider of account origination solutions, to enhance its deposit onboarding experience for businesses and consumers and continue Keystone’s goal of becoming an industry leader in the digital space.
  • Keystone Bank will leverage Consumer Deposit Origination by MANTL to enhance its online account opening process.
  • With MANTL, Keystone Bank will remove friction from its current account opening process, empowering customers to open a new deposit account in less than three minutes with a superior digital experience.
  • Keystone will also leverage Commercial Deposit Origination by MANTL to launch online business deposit account opening for the first time.

NCR Completes Transformational Migration to Google Cloud for Digital Banking

Retrieved on: 
Tuesday, June 20, 2023

NCR Corporation (NYSE: NCR), a leading enterprise technology provider, today announced the successful migration of 24 million NCR DI Digital Banking users to Google Cloud’s highly scalable and secure environment.

Key Points: 
  • NCR Corporation (NYSE: NCR), a leading enterprise technology provider, today announced the successful migration of 24 million NCR DI Digital Banking users to Google Cloud’s highly scalable and secure environment.
  • NCR DI Digital Banking's move to the Google Cloud environment benefits this client base of banks and credit unions by enabling faster time to market for new digital banking services.
  • Additionally, by leveraging Google Cloud’s powerful analytics capabilities, NCR Digital Banking clients can maximize data-driven innovation, actionable insights and exceptional customer experiences.
  • “We are proud to transform, connect and run digital first banking for hundreds of financial institutions and are confident this partnership with Google Cloud will drive continuous innovation.”
    “NCR is bringing the power of cloud for data processing and data-driven decisioning to their impressive NCR DI Digital Banking customer base,” said Toby Brown, Managing Director, Global Banking Solutions, Google Cloud.

CIBC receives top ranking in customer satisfaction for mobile banking apps in Canada from J.D. Power

Retrieved on: 
Thursday, June 8, 2023

TORONTO, June 8, 2023 /CNW/ - CIBC's mobile banking app has received the highest ranking in customer satisfaction according to the latest study from J.D.

Key Points: 
  • TORONTO, June 8, 2023 /CNW/ - CIBC's mobile banking app has received the highest ranking in customer satisfaction according to the latest study from J.D.
  • "This recognition reflects our continued commitment to digital solutions and delivering innovative products and services across all channels for our clients."
  • Power 2023 Canada Banking Mobile App Satisfaction Study measures overall satisfaction with mobile banking apps based on four factors: Navigation, Visual Appeal, Speed and Information/Content.
  • Power Canada Banking Mobile App Satisfaction Studies which measures customer satisfaction with financial institutions' mobile applications for banking account management.

Netcetera AG: Perfecting the end-to-end customer interface for banks: Netcetera is expanding its Digital Banking offer

Retrieved on: 
Saturday, May 27, 2023

Netcetera AG: Perfecting the end-to-end customer interface for banks: Netcetera is expanding its Digital Banking offer

Key Points: 
  • Netcetera AG: Perfecting the end-to-end customer interface for banks: Netcetera is expanding its Digital Banking offer
    Perfecting the end-to-end customer interface for banks: Netcetera is expanding its Digital Banking offer
    The leading Swiss software company Netcetera is investing in its digital banking offering and expanding its clout and product portfolio in this area.
  • To support the mobile-first behavior of customers, many banks are now using the fourth generation of digital banking.
  • Netcetera thus plans to become a major product supplier for the digital customer interface outside Switzerland as well.
  • Martin Meier, Co-Managing Director Digital Banking at Netcetera says: "Banks need to differentiate themselves with a comprehensive digital offering and ensure direct contact with their customers.

OneConnect Announces First Quarter 2023 Unaudited Financial Results

Retrieved on: 
Monday, May 22, 2023

SHENZHEN, China, May 22, 2023 /PRNewswire/ -- OneConnect Financial Technology Co., Ltd. ("OneConnect" or the "Company") (NYSE: OCFT), a leading technology-as-a-service provider for financial services industry in China, today announced its unaudited financial results for the first quarter ended March 31, 2023.

Key Points: 
  • For a reconciliation of the Company's IFRS and non-IFRS gross margin, please refer to "Reconciliation of IFRS and Non-IFRS Results (Unaudited)."
  • Total operating expenses for the first quarter of 2023 decreased to RMB486 million, compared with RMB700 million for the same period in the prior year.
  • For the first quarter of 2023, net cash used in operating activities was RMB613 million.
  • The financial results and an archived transcript will be available at OneConnect's investor relations website at ir.ocft.com.

REPAY Announces Integration With Q2’s Digital Banking Platform

Retrieved on: 
Friday, May 19, 2023

Repay Holdings Corporation (NASDAQ: RPAY) (“REPAY”), a leading provider of vertically-integrated payment solutions, today announced its integration with Q2’s Digital Banking Platform, via the Q2 Partner Accelerator Program.

Key Points: 
  • Repay Holdings Corporation (NASDAQ: RPAY) (“REPAY”), a leading provider of vertically-integrated payment solutions, today announced its integration with Q2’s Digital Banking Platform, via the Q2 Partner Accelerator Program.
  • Q2 Holdings, Inc. (NYSE: QTWO) is a leading provider of digital transformation solutions for banking and lending.
  • As part of the Q2 Partner Accelerator Program, financial institutions will be able to purchase REPAY and then offer its payment technology directly through Q2’s Digital Banking Platform, further expanding REPAY’s reach in the personal loan and credit union industries.
  • "Financial Institutions now have the capability to offer REPAY’s payment solution through Q2’s Digital Banking Platform.”
    The integration will enable REPAY to offer its payment acceptance capabilities, including card and ACH solutions, to financial institutions using Q2’s Digital Banking Platform.

UBL, One of the Largest Banks in Pakistan, Goes Live on Temenos to Power Digital Corporate Lending

Retrieved on: 
Wednesday, May 10, 2023

With these banking capabilities integrated into Temenos digital banking platform, UBL can provide a smooth and seamless digital experience while enabling the bank’s corporate lending teams to access the right data at the right time to make quick, consistent and cost-effective credit decisions.

Key Points: 
  • With these banking capabilities integrated into Temenos digital banking platform, UBL can provide a smooth and seamless digital experience while enabling the bank’s corporate lending teams to access the right data at the right time to make quick, consistent and cost-effective credit decisions.
  • Muhammad Faisal Anwar, Chief Information Officer, UBL, commented: “We are delighted to go live with corporate lending on Temenos digital banking platform.
  • Temenos is a leader in The Forrester Wave™: Digital Banking Processing Platforms for Corporate Banking, Q3 2022 .
  • Temenos was also recently named a ‘Global Power Seller’ and ‘Top Global Player’ based on Forrester’s Global Banking Platform Deals Survey 2022 .

VERSABANK ANNOUNCES DRT CYBER INC. APPOINTMENTS: GURPREET SAHOTA TO PRESIDENT AND LAURA YOUNG TO CFO

Retrieved on: 
Thursday, May 4, 2023

In his new role, Mr. Sahota will continue to maintain oversight of the Bank's digital infrastructure through the Bank's cybersecurity services contracted with DRTC.

Key Points: 
  • In his new role, Mr. Sahota will continue to maintain oversight of the Bank's digital infrastructure through the Bank's cybersecurity services contracted with DRTC.
  • Prior to joining VersaBank, Mr. Sahota spent 16 years with Blackberry, culminating in his position as Principal Architect of Cyber Security.
  • The Bank also announced that Laura Young, CPA, CGA has been appointed Chief Financial Officer of DRTC.
  • I congratulate Mr. Sahota and Ms. Young on their appointments and have every confidence in their ability to successfully lead the growth of the business."

Personetics Announces Integration with Q2's Digital Banking Platform

Retrieved on: 
Tuesday, May 2, 2023

Personetics, the global leader in financial data-driven personalized customer engagement, today announced its integration with Q2’s Digital Banking Platform, via the Q2 Partner Accelerator Program.

Key Points: 
  • Personetics, the global leader in financial data-driven personalized customer engagement, today announced its integration with Q2’s Digital Banking Platform, via the Q2 Partner Accelerator Program.
  • As part of the Q2 Partner Accelerator Program, financial institutions will be able to purchase Personetics and then offer its solution directly through Q2’s Digital Banking Platform, further expanding Personetics’ reach within financial institutions (FIs).
  • “Personetics’ integration with the Q2 Digital Banking Platform allows banks and credit unions to deliver a hyper-personalized experience.
  • "Financial Institutions now have the capability to offer Personetics’ solution through Q2’s Digital Banking Platform.”
    Rockland Trust Bank, headquartered in Rockland, Massachusetts, plans to deploy Personetics to its customer base through Q2’s Digital Banking Platform.