Ryanair

Ryanair Holdings Digital Transformation Strategy Analysis Report 2023: Technology Focus, Initiatives, Partnership Network Map, ICT Budget, and Contracts

Retrieved on: 
Friday, January 12, 2024

DUBLIN, Jan. 12, 2024 /PRNewswire/ -- The "Ryanair Holdings Plc - Digital Transformation Strategies" company profile has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, Jan. 12, 2024 /PRNewswire/ -- The "Ryanair Holdings Plc - Digital Transformation Strategies" company profile has been added to ResearchAndMarkets.com's offering.
  • This report provides insight into Ryanair's tech activities, including its digital transformation strategies, its innovation programs, its technology initiatives, its estimated ICT budget, and its major ICT contracts.
  • Ryanair Holdings Plc (Ryanair) is a low-cost scheduled passenger airline company.
  • Ryanair Labs is the company's digital and IT innovation hub focused on creating and offering better travel for customers.

Global Low Cost Evolution Travel and Tourism Thematic Intelligence Report 2023 - ResearchAndMarkets.com

Retrieved on: 
Thursday, January 4, 2024

The "Low Cost Evolution Travel and Tourism - Thematic Intelligence" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Low Cost Evolution Travel and Tourism - Thematic Intelligence" report has been added to ResearchAndMarkets.com's offering.
  • This thematic report provides an overview of the impact low cost evolution has on the travel sector and seeks to understand some of the contributory factors.
  • Assess how travel and tourism companies such as tour operators, OTAs and DMOs are utilizing low cost evolution to drive revenues.
  • All across the travel and tourism supply chain, now have an opportunity to capitalize on low cost evolution, and there are notable examples of this.

Italy Ecommerce Market Databook 2023 - Focus on Retail Shopping, Travel and Food Service E-Commerce and Key Player Profiles eBay, Zalando, ItTaxi, Tripadvisor, Glovo, Deliveroo and Uber Eats

Retrieved on: 
Tuesday, December 19, 2023

The Ecommerce market in Italy is expected to grow by 8.67% on annual basis to reach US$51.1 billion in 2023.

Key Points: 
  • The Ecommerce market in Italy is expected to grow by 8.67% on annual basis to reach US$51.1 billion in 2023.
  • The Ecommerce gross merchandise value in Italy will increase from US$47.0 billion in 2022 to reach US$67.3 billion by 2027.
  • This report provides a detailed data centric analysis of Ecommerce market dynamics, covering over 100 KPIs in Italy.
  • It details market opportunity across key Ecommerce verticals - Retail Shopping, Travel & Hospitality, Online Food Service, Media and Entertainment, Healthcare and Wellness, and Technology Products and Services.

AWS Announces Five New Amazon SageMaker Capabilities for Scaling with Models

Retrieved on: 
Wednesday, November 29, 2023

At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced five new capabilities within Amazon SageMaker to help accelerate building, training, and deployment of large language models and other foundation models.

Key Points: 
  • At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced five new capabilities within Amazon SageMaker to help accelerate building, training, and deployment of large language models and other foundation models.
  • Today’s announcements include a new capability that further enhances SageMaker for scaling with models by accelerating model training time.
  • Today, SageMaker is adding two new capabilities that help ease the burdens of training and deploying models at scale.
  • Earlier this year, SageMaker Canvas made it possible for customers to access multiple models on Amazon Bedrock, including models from AI21 Labs, Anthropic, and Amazon, along with models from MosaicML and TII and through SageMaker Jumpstart.

Expedia Group Secures New and Expanded Travel Partnerships in Europe

Retrieved on: 
Tuesday, December 5, 2023

LONDON, Dec. 5, 2023 /PRNewswire/ -- Expedia Group announced today a series of new and expanded travel partnerships across Europe, encompassing B2B technology, advertising partnerships and supply distribution deals, connecting European partners to the company's extensive global traveller base and giving them access to Expedia Group's innovative technology and industry expertise. The deals further cement Expedia Group's presence in the continent and commitment to propel partners to easily capture the attention of high-value travellers from around the world.

Key Points: 
  • Additionally, Expedia Group continues to offer European travel advisors access to a wide breadth of travel inventory, rates, and availability through the Expedia Travel Agent Affiliate Program (TAAP).
  • ADAC - Germany's largest automobile association partners with Expedia Travel Agent Affiliate Program (TAAP), giving ADAC's travel agencies access to Expedia Group's vast inventory of travel products, including hotels, flights, rental cars, and activities.
  • Iberia Airlines: Spain's flagship carrier and leading carrier between Europe and Latin America has expanded its direct New Distribution Capability (NDC) connection with Expedia Group.
  • If you're interested in partnering with Expedia Group, please visit the Expedia Group partner site here .

Frontier Airlines Names James G. Dempsey President and Mark C. Mitchell as CFO

Retrieved on: 
Thursday, October 19, 2023

DENVER, Oct. 19, 2023 (GLOBE NEWSWIRE) -- Frontier Airlines, Inc., a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC), today announced the promotion of James G. Dempsey to President, and Mark C. Mitchell to Senior Vice President and Chief Financial Officer, both reporting to CEO Barry Biffle.

Key Points: 
  • DENVER, Oct. 19, 2023 (GLOBE NEWSWIRE) -- Frontier Airlines, Inc., a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC), today announced the promotion of James G. Dempsey to President, and Mark C. Mitchell to Senior Vice President and Chief Financial Officer, both reporting to CEO Barry Biffle.
  • Dempsey previously served as Frontier’s Executive Vice President and Chief Financial Officer.
  • Mitchell, who previously served as Frontier’s VP, CAO and VP, Finance and Investor Relations, will assume Dempsey’s former role.
  • “They are exceptional leaders who are well-positioned to guide our airline into the future.”
    Dempsey joined Frontier in 2014 as Chief Financial Officer.

Airlines are being hit by anti-greenwashing litigation – here's what makes them perfect targets

Retrieved on: 
Tuesday, October 3, 2023

While the industry has faced legal backlash in the past, the dramatic proliferation of these cases may spell disaster for major airlines.

Key Points: 
  • While the industry has faced legal backlash in the past, the dramatic proliferation of these cases may spell disaster for major airlines.
  • It’s not hard to see why the aviation industry has provoked the ire of climate activists.

Why greenwashing?

    • The rise in greenwashing litigation can in part be attributed to the relative ease with which cases can be brought.
    • It’s simply a lot easier to attack an airline’s advertising compared to other activities that might be targeted by strategic climate litigation.
    • It’s an effective form of climate action due to the power exerted by advertising on public perception and social norms.

Common litigation strategies

    • Interestingly, this case builds upon a ruling of the Dutch Advertisement Code Commission and indicates the “snowballing” trend inherent in anti-greenwashing litigation, wherein cases rely upon precedent set by previous authorities.
    • With this borne in mind, the recent 19-country complaint by the European Consumer Organisation could provide the strongest foundation to date for future litigation.
    • European companies should follow this case closely as American-style “class action” litigation will soon be made possible in the EU.

Does this litigation have teeth?

    • In reality, these early cases are merely scratching the surface of what’s possible.
    • Once these cases enter the public conversation, a growing understanding of consumer protection is bound to follow.
    • In many jurisdictions, such as my home country of Ireland, significant damages can be awarded against companies for misleading advertisement.
    • While anti-greenwashing litigation might not halt the growth of this industry altogether, it is no doubt an invaluable tool.

Bright Pattern Hosting Panelist Keynote Session at CCW Europe 2023

Retrieved on: 
Tuesday, September 26, 2023

SOUTH SAN FRANCISCO, Calif., Sept. 26, 2023 /PRNewswire/ -- Bright Pattern, a leading provider of the world's first Omni-Enterprise CX™ cloud contact center software, will be exhibiting (Booth #48) and hosting a panelist keynote session at CCW Europe 2023 in Amsterdam from October 9-11, 2023. CCW is the world's largest customer contact event series focused on the CX and customer service industry.

Key Points: 
  • Bright Pattern to exhibit and speak at CCW Europe October 9-11, 2023 in Amsterdam
    SOUTH SAN FRANCISCO, Calif., Sept. 26, 2023 /PRNewswire/ -- Bright Pattern , a leading provider of the world's first Omni-Enterprise CX™ cloud contact center software, will be exhibiting (Booth #48) and hosting a panelist keynote session at CCW Europe 2023 in Amsterdam from October 9-11, 2023.
  • CCW is the world's largest customer contact event series focused on the CX and customer service industry.
  • Bright Pattern to exhibit and speak at CCW Europe October 9-11, 2023 in Amsterdam
    Luc Cavelier, Head of Business Development (EMEA) of Bright Pattern, is set to lead a dynamic keynote discussion session with a group of esteemed panelists.
  • The Bright Pattern team is extremely excited to meet you at CCW Europe and talk to you about how you can deliver an omnichannel experience to customers and connect your entire organization to the customer experience.

Celebrate and Honour a Year Of Customer Excellence at the CX Exchange Awards 2023

Retrieved on: 
Friday, September 15, 2023

So, we're happy to announce the CX Exchange UK Awards – a unique opportunity for Senior CX leaders to come together to recognise & appreciate the trailblazing progress being achieved to meet the needs of the modern consumer.

Key Points: 
  • So, we're happy to announce the CX Exchange UK Awards – a unique opportunity for Senior CX leaders to come together to recognise & appreciate the trailblazing progress being achieved to meet the needs of the modern consumer.
  • Showcasing a solution with a measurable impact on improving CX, encompassing principles such as customer impact, ease of implementation, user experience, ROI and more.
  • The CX Exchange UK Awards will take place during the evening of December 4th, 2023, hosted in the wonderful Syon Park, London, completing the first day of the CX Exchange UK.
  • To learn more about the CX Exchange UK Awards, submit a nomination or attend the awards yourself, please visit our website here .

Air traffic control chaos: how human error can lead a tiny glitch to spiral out of control

Retrieved on: 
Wednesday, September 6, 2023

Several thousand passengers were stranded at airports, hotels and connection depots following the recent system-wide glitch of the UK air traffic control systems.

Key Points: 
  • Several thousand passengers were stranded at airports, hotels and connection depots following the recent system-wide glitch of the UK air traffic control systems.
  • So what was the glitch and how did it create so much chaos?
  • The problems appear to have been caused by unusual data in a flight plan submitted into the National Air Traffic Services (Nats) system by a French airline.
  • But, in my experience as a researcher of management, managers further up the chain can often pay more attention to immediate threats.
  • They may therefore underestimate the impact of accumulated errors, or may not have enough time to monitor them.

Bigger picture

    • “This system should be designed to reject data that’s incorrect, not to collapse,” Walsh explained.
    • Lundgren said a review of the situation should determine whether NATs is “really fit for purpose, not only on the systems but on the technology, on the staffing levels”.
    • Another point to bear in mind: many senior managers – particularly at chief executive and managing director level – are not necessarily technicians.
    • Unfortunately, as long as the glitch is not salient and the machine still works, people usually ignore it.

Next steps

    • But managers and authorities should also offer replacement flights, coupons or other objects of comparable value as compensation.
    • Managers have been improving communication between technicians and non-technicians and should be praised for this change in attitudes.
    • The risk for the industry is that passengers affected by the problems may look to alternative forms of transport in the future.