AudioCodes

Enterprise Connect 2024 Brought the Enterprise Communications and Customer Experience Community Together to Improve Business Communications/CX

Retrieved on: 
Thursday, March 28, 2024
Software, Networks, Other Communications, Public Relations, Investor Relations, Data Management, Communications, Technology, Other Technology, Diamond, Theta, Jabra, AVAYA, AT&T, Labs, Learning, Unified communications management, CX, TransUnion, Enterprise, CallMiner, Goto, Zoom, Spotlight Awards, USAN, Telefónica, Emulator, Lunch, Cisco Webex, TD SYNNEX, Microsoft, Intrado, Cyber, BICS, Communication, ZOOM, IRIS, Medtronic, RingCentral, AWS, Uniphore, Woman, ViewSonic, Cargill, Exhibition, Singlewire Software, Gold, RSI, HP, Continuant, Organization, XTEN, Poly, AI, Cisco, Amazon Web Services, ASC, Security, Light-year, Syniverse, Consultant, Silver, Verizon Business, UC, AudioCodes, Motus, Electronics, Charter Communications, Ecosystem, Platinum, Delta Air Lines, Management

Enterprise Connect , the leading conference and exhibition for enterprise communications and customer experience (CX), brought IT decision-makers together to improve business communications and CX.

Key Points: 
  • Enterprise Connect , the leading conference and exhibition for enterprise communications and customer experience (CX), brought IT decision-makers together to improve business communications and CX.
  • “We had an extraordinary week bringing the industry together in person in Orlando and digitally,” said Eric Krapf, General Manager, Enterprise Connect.
  • “For more than 30 years, Enterprise Connect has brought corporate IT decision makers together with industry vendors, analysts, consultants, and channel partners to focus on the issues central to enterprise communications.
  • The Best of Enterprise Connect awards program recognized excellence and innovation in the enterprise communications and customer experience industry.

Enterprise Connect’s Expo Hall Features Hundreds of Innovative Products and Services to Improve Communication, Collaboration, and CX Strategies

Retrieved on: 
Monday, March 18, 2024
Hardware, IOT (Internet of Things), Social Media, Content Marketing, Technology, Public Relations, Investor Relations, Communications, Apps, Applications, Artificial Intelligence, Media, Telecommunications, Software, Networks, Internet, Mobile, Wireless, Cloud, Knowledge, Theta, Software as a service, Administrator, CX, Enterprise, SMS, Goto, Generative, AX, Pulse, Investment, Zoom, USB, Conversation, Shure, Cisco Webex, Genesys, Microsoft, BPO, TEAMS, EX, Partnership, BMA, RingCentral, AWS, Disruption, Nectar, Booth, Exhibition, RSI, PBX, System, EGain, ROI, Organization, DSP, IVR, Communication, Theatre, Chatbot, Secure, GDPR, VERSA, ASC, Cisco, Fortune 500, Aura, Microsoft Teams, Sinch, API, Expo Hall, NexGen, GoTo Resolve, LED, USB-to-serial adapter, Motus, KMS (hypertext), Culture, Logitech, AudioCodes, AVANT, CIC, Original design manufacturer, Intelligence cycle, Human, Sales

Enterprise Connect , the leading conference and exhibition for enterprise communications and customer experience, will feature hundreds of innovative products and services in the Expo Hall.

Key Points: 
  • Enterprise Connect , the leading conference and exhibition for enterprise communications and customer experience, will feature hundreds of innovative products and services in the Expo Hall.
  • “Our Expo Hall is the only place to find the enterprise communications and customer experience providers displaying their solutions in one location.
  • Attendees will have the opportunity to see the hundreds of innovative products and service available to ensure they make the best purchasing decisions to improve their communication, collaboration, and CX strategies,” said Eric Krapf, General Manager, Enterprise Connect.
  • Afiniti , Booth #1311: Afiniti is a CX AI pioneer, delivering measurable business outcomes for Fortune 500 companies since 2006.

AudioCodes and Tata Tele Business Services Collaborate to Deliver Integrated Voice Calling for Microsoft Teams under its Smartflo UCaaS product line

Retrieved on: 
Monday, March 25, 2024
Microsoft, AUDC, Communication, IVR, Software as a service, TEAMS, AudioCodes, Phonation, Marketing, Microsoft Teams, CIC, TTBS, Human, Video game

LOD, Israel, March 25, 2024 /PRNewswire/ --

Key Points: 
  • As a result of this collaboration, TTBS will use AudioCodes Live Platform for Microsoft Teams to offer Smartflo UCaaS (Unified Communication as a Service), a voice solution integrated with Microsoft Teams, to their enterprise customers in India.
  • AudioCodes Live Platform, a white label, multi-tenant SaaS solution, enables TTBS to streamline the delivery of Smartflo UCaaS on Microsoft Teams via Direct Routing and Operator Connect voice connectivity from a single platform integrated into their existing core network.
  • By leveraging AudioCodes Live Platform, TTBS will be able to deliver high-quality, reliable and cost-effective Smartflo UCaaS voice calling capabilities to enhance the productivity and collaboration of Microsoft Teams users.
  • "We are delighted to join forces with Tata Tele Business Services to enable Microsoft Teams Phone connectivity for their customers in India," said Lior Aldema, Chief Business Officer at AudioCodes.

AudioCodes Voca Conversational Interaction Center Now Offers Omnichannel

Retrieved on: 
Wednesday, March 13, 2024
Microsoft, AUDC, Attention, City centre, Interest, TEAMS, Environment, AudioCodes, CX, Human, Microsoft Teams, CIC, Google Chat

LOD, Israel, March 13, 2024 /PRNewswire/ --

Key Points: 
  • AudioCodes has added support for digital interactions to its Contact Center as a Service (CCaaS) solution, the Voca Conversational Interaction Center (CIC)
    The new omnichannel experience allows enterprises to provide a consistently integrated customer experience across email, webchat, and voice channels
    Adding omnichannel capabilities to Voca CIC further strengthens AudioCodes Live, which offers complete calling and contact center for Microsoft Teams
    Enterprises using Voca CIC's omnichannel experience can now offer a consistent customer experience across multiple engagement channels all from a one-screen Microsoft Teams contact center built in Azure.
  • AudioCodes (NASDAQ: AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace and customer experience, today announced that Voca Conversational Interaction Center (Voca CIC) is now an omnichannel contact center for Microsoft Teams, adding email and webchat to the existing voice experience.
  • With the new omnichannel experience, Voca CIC offers the only agent status bar with individual channel-specific availability on the market.
  • The new addition of omnichannel to Voca CIC further empowers AudioCodes Live, offering complete calling and contact center for Microsoft Teams.

AudioCodes AI-first Voca Conversational Interaction Center Wins Best Microsoft Teams Contact Center Award

Retrieved on: 
Monday, March 4, 2024
Opus, Managing editor, AudioCodes, Interest, AUDC, City centre, Host, Microsoft, CIC, Microsoft Teams, Video game

LOD, Israel, March 4, 2024 /PRNewswire/ --

Key Points: 
  • The Voca Conversational Interaction Center (CIC) Secures Top Honors in the 2024 CX Awards, Winning the Best Microsoft Teams Contact Center Solution
    Voca CIC is certified for Microsoft Teams and built in Azure, leveraging Azure Communications Services as the foundation for Teams integration
    Voca CIC is a primary engine for AudioCodes Live, which offers complete calling and contact center for Microsoft Teams
    AudioCodes (NASDAQ: AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace and customer experience, announced its Voca Conversational Interaction Center (Voca CIC) received the CX Award for Best Microsoft Teams Contact Center Solution by CX Today on February 29th, 2024.
  • Voca CIC set itself apart by deeply integrating with Microsoft Teams through Azure Communication Services, making it the only contact center solution as of today to offer an Azure-native, reliable integration with Microsoft Teams.
  • "We're honored to be selected as the leading Contact Center solution in the Microsoft Teams space", said Gidi Adlersberg, Head of Voca CIC Business Line at AudioCodes.
  • Voca CIC is available as a 30-day free trial on the AudioCodes website , as a native app on the Microsoft Teams Store or Microsoft AppSource .

AudioCodes Reports Fourth Quarter and Full Year 2023 Results and Declares Semi-Annual Dividend of 18 cents per share

Retrieved on: 
Tuesday, February 6, 2024
AudioCodes, CX, Growth, ARR, Table, GAAP, Chatbot, CAI, Investment, Tel Aviv Stock Exchange, Microsoft, Conversation, Acquisition, Interest, AUDC, Bank statement, Software, Webcast, Eastern Time Zone, Share repurchase, Beauty salon

Revenues for the fourth quarter of 2023 were $63.6 million compared to $61.6 million for the third quarter of 2023.

Key Points: 
  • Revenues for the fourth quarter of 2023 were $63.6 million compared to $61.6 million for the third quarter of 2023.
  • Net income was $3.7 million, or $0.12 per diluted share, for the fourth quarter of 2023 compared to $4.3 million, or $0.14 per diluted share, for the third quarter of 2023.
  • On a Non-GAAP basis, net income was $8.9 million, or $0.28 per diluted share, for the fourth quarter of 2023 compared to $8.3 million, or $0.25 per diluted share, for the third quarter of 2023.
  • Net cash provided by operating activities was $9.3 million for the fourth quarter of 2023 and $14.9 million for 2023.

AudioCodes and Kramer Partner to Deliver Complete Solution for Microsoft Teams Rooms

Retrieved on: 
Tuesday, January 30, 2024
Microsoft, AudioCodes, MTR, Partnership, Human, DSPS, AI, AUDC, Microsoft Teams, Video game

LOD, Israel, Jan. 30, 2024 /PRNewswire/ --

Key Points: 
  • The partnership brings together AudioCodes' expertise in Microsoft Teams Room solutions, management tools and AI-powered meeting analytics, with Kramer's expertise in innovative audio-visual solutions.
  • The collaboration provides system integrators with a uniquely comprehensive solution for Microsoft Teams meeting spaces to support their customers' hybrid workplace strategies.
  • AudioCodes (NASDAQ: AUDC), a leader in advanced communications software and AI and Kramer, a pioneer in audio-visual products and solutions have announced a new partnership to deliver complete Microsoft Teams Room (MTR) solutions.
  • This strategic partnership integrates AudioCodes' Microsoft Teams Room products with Kramer's innovative audio-visual solutions.

AudioCodes Announces Fourth Quarter and Full Year 2023 Reporting Date

Retrieved on: 
Wednesday, January 3, 2024
AUDC, AudioCodes, Cryptocurrency

AudioCodes' financial results will be released over the news wires and will also be posted on its corporate website.

Key Points: 
  • AudioCodes' financial results will be released over the news wires and will also be posted on its corporate website.
  • On Tuesday, February 06, 2024 at 8:30 a.m. Eastern Time, AudioCodes will conduct a conference call to discuss the Fourth quarter and full year 2023 results, which will be webcasted simultaneously.
  • The call will be hosted by Shabtai Adlersberg, AudioCodes' President and Chief Executive Officer, and Niran Baruch, AudioCodes' Chief Financial Officer.
  • A replay of the call will be available on the AudioCodes investor website approximately two hours after the conference call has ended.

AudioCodes Reports Third Quarter 2023 Results

Retrieved on: 
Thursday, November 2, 2023
CX, ARR, Eastern Time Zone, Microsoft, Synthetic media, AudioCodes, Share repurchase, Certification, GAAP, Acquisition, Bank statement, Growth, Interest, Webcast, AUDC, Microsoft Teams, Table, Investment, CCAA, Generic drug, Video game, Retail, Payment card, Holding company, Pharmaceutical industry, Magazine

AudioCodes (NASDAQ: AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace, today announced its financial results for the third quarter ended September 30, 2023.

Key Points: 
  • AudioCodes (NASDAQ: AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace, today announced its financial results for the third quarter ended September 30, 2023.
  • Revenues for the third quarter of 2023 were $61.6 million compared to $60.0 million for the second quarter of 2023 and $69.7 million for the third quarter of 2022.
  • Net income was $4.3 million, or $0.14 per diluted share, for the third quarter of 2023 compared to $1.1 million, or $0.03 per diluted share, for the second quarter of 2023 and $5.4 million, or $0.17 per diluted share, for the third quarter of 2022.
  • "I am pleased to report solid third quarter 2023 results with improved growth in strategic areas of our business," said Shabtai Adlersberg, President and Chief Executive Officer of AudioCodes.

The Benchmark Company Expands its Technology M&A Focus with Leadership Hires

Retrieved on: 
Thursday, October 12, 2023
Benchmark, Cloud, Data infrastructure, Mobility, Corporation, Investment banking, TMT, William Blair & Company, University, Digital media, Lehman Brothers, Rensselaer Polytechnic Institute, Enterprise, AudioCodes, Amherst College, Growth, Cornell University, United Nations Technology Bank for Least Developed Countries, Customer engagement, Cloud communications, M.E, Research, Cryptocurrency, Financial services, Computer security, Telecom

Derek Wittenberg and Dmitry Netis , both Managing Directors, Investment Banking, are establishing and leading the firm’s Technology, Media, and Telecom (TMT) M&A vertical.

Key Points: 
  • Derek Wittenberg and Dmitry Netis , both Managing Directors, Investment Banking, are establishing and leading the firm’s Technology, Media, and Telecom (TMT) M&A vertical.
  • "Technology is reshaping all of our clients' industries and represents a significant opportunity for their differentiation and growth.
  • “We are excited to join the Benchmark banking team to strengthen the firm’s investment banking focus in this important sector.
  • We look forward to Derek and Dmitry’s contributions to our deep bench of banking and advisory professionals,” added Richard Messina.