TalkTalk Leverages DZS Cloud EDGE Software Solutions to Optimize Customer Experience
The agreement enables TalkTalk to optimize broadband quality of experience for a large number of its direct and wholesale residential subscribers and business customers and improve efficiencies by leveraging market-leading DZS CloudCheck® and Expresse® Cloud EDGE software solutions.
- The agreement enables TalkTalk to optimize broadband quality of experience for a large number of its direct and wholesale residential subscribers and business customers and improve efficiencies by leveraging market-leading DZS CloudCheck® and Expresse® Cloud EDGE software solutions.
- “To optimize the customer experience in the highly competitive UK broadband services market, we have focused on maximizing end-to-end service quality for our direct and wholesale customers with DZS Cloud EDGE software solutions,” said Phil Haslam, CTO, TalkTalk.
- In addition to being standards-based, DZS solutions have proven multi-vendor interoperability, and can be managed and orchestrated readily alongside other third-party solutions.
- Industry-leading DZS Cloud EDGE solutions leveraged by TalkTalk include:
CloudCheck: offers complete end-to-end visibility, optimization and reporting of subscriber networks, from the broadband service to its WiFi connection to every device in the home and business.