Pega

Pega Named a Leader in Customer Service Solutions by Independent Research Firm

Retrieved on: 
Wednesday, March 6, 2024

Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced Forrester Research has named Pega a Leader in The Forrester WaveTM: Customer Service Solutions, Q1 2024 (1).

Key Points: 
  • Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced Forrester Research has named Pega a Leader in The Forrester WaveTM: Customer Service Solutions, Q1 2024 (1).
  • In the report, under the headline “Pegasystems excels at automating and guiding service journeys to the best outcomes,” the report says: “Pegasystems’ outstanding vision is to guide and automate every customer service journey.
  • Forrester evaluated Pega Customer Service™ , an intelligent service automation platform that provides AI-powered workflows for customer service at scale.
  • “As serving customers gets more and more complex, Pega continues to innovate with unparalleled time-tested AI and workflow automation capabilities,” said Neal Beliveau, vice president, product, customer service, Pega.

Pega Named a Leader in Real-Time Interaction Management by Independent Research Firm

Retrieved on: 
Wednesday, February 28, 2024

Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced Forrester Research has named Pega a Leader in The Forrester WaveTM: Real-Time Interaction Management (RTIM) report, Q1 2024 (1).

Key Points: 
  • Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced Forrester Research has named Pega a Leader in The Forrester WaveTM: Real-Time Interaction Management (RTIM) report, Q1 2024 (1).
  • Forrester evaluated Pega Customer Decision Hub™ , which serves as an always-on ‘brain’ providing centralized AI across all customer touchpoints – inbound, outbound, and paid – to optimize interactions and maximize customer value.
  • This report is among Pega's many analyst recognitions for its enterprise AI and workflow automation platform.
  • Recently, Pega was recognized as a Leader in The Forrester Wave™: Robotic Process Automation, Q1 2023 (2) report and the Gartner Magic Quadrant for the CRM Customer Engagement Center 2023 (3) report.

Pega to Present at Upcoming Investor Conferences

Retrieved on: 
Tuesday, February 20, 2024

Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced that Alan Trefler, founder and CEO, and Ken Stillwell, COO and CFO, Pega, will be presenting at the following upcoming investor conferences:

Key Points: 
  • Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced that Alan Trefler, founder and CEO, and Ken Stillwell, COO and CFO, Pega, will be presenting at the following upcoming investor conferences:
    The Citizens JMP Technology Conference ( https://wsw.com/webcast/jmp62/pega/1653715 ).
  • Alan Trefler and Ken Stillwell will host an in-person Pega presentation, scheduled for Tuesday, March 5, 2024 at 10:00 a.m. PST (1:00 p.m. EST) in San Francisco, CA.
  • Ken Stillwell will host an in-person Pega presentation, scheduled for Wednesday, March 6, 2024 at 1:30 p.m. PST (4:30 p.m. EST) in San Francisco, CA.
  • Morgan Stanley Technology, Media & Telecom Conference ( https://cc.webcasts.com/morg007/030424a_js/?entity=63_RWC06RI ) Ken Stillwell will host an in-person Pega presentation, scheduled for Wednesday, March 6, 2024 at 2:50 p.m. PST (5:50 p.m. EST) in San Francisco, CA.

CAPITAL SQUARE PARTNERS INVESTS IN BITS IN GLASS TO BOOST INNOVATION AND GROWTH

Retrieved on: 
Wednesday, February 7, 2024

CSP focuses on investing in technology companies, working with founder-led management teams on a proprietary basis to create off-market transactions.

Key Points: 
  • CSP focuses on investing in technology companies, working with founder-led management teams on a proprietary basis to create off-market transactions.
  • This investment aligns with the firm's commitment to driving innovation and creating significant value to all stakeholders.
  • The investment from CSP will allow BIG to accelerate its growth plans—both organically and inorganically, through innovation, global expansion and enhancing its service offerings.
  • With an entrepreneurial mindset and focus on collaboration within its portfolio companies, CSP provides BIG a significant opportunity to drive rapid innovation and growth.

CAPITAL SQUARE PARTNERS INVESTS IN BITS IN GLASS TO BOOST INNOVATION AND GROWTH

Retrieved on: 
Wednesday, February 7, 2024

CSP focuses on investing in technology companies, working with founder-led management teams on a proprietary basis to create off-market transactions.

Key Points: 
  • CSP focuses on investing in technology companies, working with founder-led management teams on a proprietary basis to create off-market transactions.
  • This investment aligns with the firm's commitment to driving innovation and creating significant value to all stakeholders.
  • The investment from CSP will allow BIG to accelerate its growth plans—both organically and inorganically, through innovation, global expansion and enhancing its service offerings.
  • With an entrepreneurial mindset and focus on collaboration within its portfolio companies, CSP provides BIG a significant opportunity to drive rapid innovation and growth.

Pega’s Clients, Culture, and Market Leadership Recognized for Continued Excellence

Retrieved on: 
Tuesday, February 6, 2024

“These multiple technology awards are great recognition of Pega’s team members who are dedicated to delivering innovative technology that helps our clients be more effective and productive in meeting their ambitious goals,” said Don Schuerman, CTO, Pega. “Ground-breaking leaders -- both at Pega and within our clients’ organizations - are using AI to generate business-transforming outcomes, and we’re excited to be leading the charge in AI innovation.”

Key Points: 
  • These wins reflect Pega’s continued innovation, leadership, and commitment to fostering better experiences for its people, clients, and partners.
  • The award is presented by CRM Magazine , a leading source for tools, products, and services relevant to the CRM market.
  • MarTech Breakthrough Awards – Pega Customer Decision Hub™ was recognized for excellence in the field of marketing, ad, and sales technology.
  • CDP Discloser 2023 – Pega was recognized for its commitment to environmental transparency and action through CDP disclosure in 2023.

Pega Earns High Marks in Human Rights Campaign Foundation's 2023 Corporate Equality Index for Second Consecutive Year

Retrieved on: 
Thursday, December 21, 2023

CAMBRIDGE, Mass., Dec. 21, 2023 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider empowering the world's leading enterprises to Build for Change®, today announced that the Human Rights Campaign Foundation has included Pega in its annual Corporate Equality Index, which serves as one of the premier benchmarks for measuring corporate policies and practices related to LGBTQ+ workplace equality. This year, Pega received a score of 85 out of 100, with the highest scores possible in the workforce protections and corporate social responsibility categories.

Key Points: 
  • This year, Pega received a score of 85 out of 100, with the highest scores possible in the workforce protections and corporate social responsibility categories.
  • The Human Rights Campaign Foundation is the educational arm of the Human Rights Campaign (HRC), America's largest civil rights organization working to achieve equality for lesbian, gay, bisexual, transgender, and queer (LGBTQ+) people.
  • "This recognition from the Human Rights Campaign is an absolute honor and testament to Pega's commitment to inclusion.
  • "For well over two decades, businesses have played an important role in furthering LGBTQ+ equality by centering employee needs and voices when it comes to workplace inclusion," said RaShawn "Shawnie" Hawkins, human rights campaign senior director of workplace equality, The Human Rights Campaign Foundation.

Pegasystems Named a Leader in Gartner® Magic Quadrant™ for the CRM Customer Engagement Center for 11th Consecutive Time

Retrieved on: 
Wednesday, December 13, 2023

CAMBRIDGE, Mass., Dec. 13, 2023 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider empowering the world's leading enterprises to Build for Change®, today announced it has been named a Leader in the Gartner Magic Quadrant for the CRM Customer Engagement Center (1) for the 11th consecutive time.

Key Points: 
  • CAMBRIDGE, Mass., Dec. 13, 2023 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider empowering the world's leading enterprises to Build for Change®, today announced it has been named a Leader in the Gartner Magic Quadrant for the CRM Customer Engagement Center (1) for the 11th consecutive time.
  • In the report, Pega was recognized as a Leader among 12 vendors Gartner evaluated for their completeness of vision and ability to execute.
  • This report recognized Pega Customer Service™ , part of the Pega Infinity™ portfolio of products.
  • Pega Customer Service is an intelligent service automation platform that provides AI-powered workflows for customer service at scale.

Pega to Present at Upcoming Investor Conference

Retrieved on: 
Wednesday, November 22, 2023

CAMBRIDGE, Mass., Nov. 22, 2023 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider empowering the world's leading enterprises to Build for Change®, today announced that Don Schuerman, CTO and VP of Product Marketing, Pega, will present at the upcoming Barclays Global Technology Conference ( https://PP7DCKrYLwImP0LqIvlpQO?domain=cc.webcasts.com ).The in-person Pega presentation is scheduled for Wednesday, December 6, 2023 at 12:45 p.m. PST (3:45 p.m. EST) in San Francisco, CA.

Key Points: 
  • CAMBRIDGE, Mass., Nov. 22, 2023 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider empowering the world's leading enterprises to Build for Change®, today announced that Don Schuerman, CTO and VP of Product Marketing, Pega, will present at the upcoming Barclays Global Technology Conference ( https://PP7DCKrYLwImP0LqIvlpQO?domain=cc.webcasts.com ).The in-person Pega presentation is scheduled for Wednesday, December 6, 2023 at 12:45 p.m. PST (3:45 p.m. EST) in San Francisco, CA.
  • Archives of the presentation will be available from the Investors page of Pega's website for a limited time.

Pega to Present at Upcoming Investor Conference

Retrieved on: 
Wednesday, November 15, 2023

CAMBRIDGE, Mass., Nov. 15, 2023 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider empowering the world's leading enterprises to Build for Change®, today announced that Ken Stillwell, COO and CFO, Pega, will present at the UBS Global Technology Conference ( https://s/ZF7JCxkV2JSwRGgysvWVK5?domain=cc.webcasts.com ).

Key Points: 
  • CAMBRIDGE, Mass., Nov. 15, 2023 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider empowering the world's leading enterprises to Build for Change®, today announced that Ken Stillwell, COO and CFO, Pega, will present at the UBS Global Technology Conference ( https://s/ZF7JCxkV2JSwRGgysvWVK5?domain=cc.webcasts.com ).
  • The in-person Pega presentation is scheduled for Tuesday, November 28, 2023, at 9:35 a.m. MST (11:35 a.m. EST) in Scottsdale, AZ.
  • Archives of the presentation will be available from the Investors page of Pega's website for a limited time.