Execs In The Know & Genesys Release CX Viewpoints: Insurance; Industry-Focused Consumer Insight Research
PHOENIX, Aug. 25, 2022 /PRNewswire-PRWeb/ -- Global customer experience (CX) industry leader Execs In The Know is proud to announce the release of CX Viewpoints: Insurance — A Survey of Retail Customers of Insurance Products. This research is released in partnership with Genesys, a global cloud leader in customer experience orchestration.
- PHOENIX, Aug. 25, 2022 /PRNewswire-PRWeb/ -- Global customer experience (CX) industry leader Execs In The Know is proud to announce the release of CX Viewpoints: Insurance A Survey of Retail Customers of Insurance Products .
- Although the data set is targeted to a particular industry, the report surfaces CX insights critically relevant to CX leaders across all verticals.
- "Genesys, with expertise in CX technology and process improvement, proved to be an ideal collaborator in our quest for consumer insights.
- In addition to the release of CX Viewpoints: Insurance A Survey of Retail Customers of Insurance Products , Execs In The Know frequently publishes CX-related research and content, including the CX Insight magazine , published on a quarterly basis.