Telus International

TELUS leads the pack with fewest complaints amongst national carriers for 11th year in a row

Retrieved on: 
Wednesday, November 30, 2022

VANCOUVER, British Columbia, Nov. 30, 2022 (GLOBE NEWSWIRE) -- For the 11th consecutive year, TELUS leads the industry with the fewest complaints amongst national carriers as confirmed by this years Commission for Complaints about Telecom-Television Services (CCTS) report.

Key Points: 
  • VANCOUVER, British Columbia, Nov. 30, 2022 (GLOBE NEWSWIRE) -- For the 11th consecutive year, TELUS leads the industry with the fewest complaints amongst national carriers as confirmed by this years Commission for Complaints about Telecom-Television Services (CCTS) report.
  • I want to thank our customers for their loyalty and feedback, and our entire TELUS team who go above and beyond every single day.
  • In July, US-based Ookla recognized TELUS as the fastest mobile provider in Canada, representing the 10th consecutive time TELUS has received this award.
  • For more information about TELUS, please visit telus.com , follow us @TELUSNews on Twitter and @Darren_Entwistle on Instagram.

TELUS launches fourth annual Indigenous Reconciliation & Connectivity Report

Retrieved on: 
Tuesday, November 22, 2022

VANCOUVER, Xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Territories, Nov. 22, 2022 (GLOBE NEWSWIRE) -- Today, TELUS released its fourth annual Indigenous Reconciliation & Connectivity Report, detailing how the company embeds Reconciliation within its business, and sharing inspiring stories of connectivity and modern technology enabling transformative outcomes for Indigenous businesses and communities. Last year, TELUS was the first technology company in Canada to launch a public Indigenous Reconciliation Action Plan, and remains committed to Indigenous engagement as a cornerstone of its actions moving into 2023 and beyond.

Key Points: 
  • VANCOUVER, Xmkym (Musqueam), Swxw7mesh (Squamish), and slilwta (Tsleil-Waututh) Territories, Nov. 22, 2022 (GLOBE NEWSWIRE) -- Today, TELUS released its fourth annual Indigenous Reconciliation & Connectivity Report , detailing how the company embeds Reconciliation within its business, and sharing inspiring stories of connectivity and modern technology enabling transformative outcomes for Indigenous businesses and communities.
  • TELUS Indigenous Reconciliation Action Plan is underpinned by four pillars with measurable targets and timelines.
  • Key milestones for 2022 include:
    Connectivity: In partnership with Indigenous governments, TELUS connected 12 more Indigenous lands to broadband Internet in 2022.
  • To ensure Indigenous ways of knowing are represented in TELUS Reconciliation Action Plan, TELUS established an Indigenous Advisory Council consisting of Indigenous leaders, subject matter experts and Elders, to provide ongoing guidance on the implementation of the companys commitments and targets.

Survey: Consumers Ready to Meet Brands in Metaverse

Retrieved on: 
Wednesday, November 16, 2022

Key Points: 
  • View the full release here: https://www.businesswire.com/news/home/20221116005244/en/
    Discussions about the metaverse have gained traction over the past few years and consumers appear to be ready to explore the metaverses virtual worlds.
  • Respondents indicated they expect interactions with brands in the metaverse to be more engaging (53%) and better customized to their interests (49%).
  • Consumers also said they expect to be able to discover new products/services (47%) in the metaverse and that brands will resolve their issues more efficiently in these virtual worlds (29%).
  • There is, however, a limit to what surveyed consumers feel comfortable doing and purchasing in the metaverse even with these enhanced experiences.

QuoteMedia Announces 15% Revenue Growth for Q3 2022

Retrieved on: 
Thursday, November 10, 2022

We anticipate that the pace of our revenue growth will continue in the coming quarters, with the launch of more enterprise deployments and exciting partnerships.

Key Points: 
  • We anticipate that the pace of our revenue growth will continue in the coming quarters, with the launch of more enterprise deployments and exciting partnerships.
  • Due to the significant depreciation of the Canadian dollar, we are revising our revenue growth projection for the 2022 year.
  • We are now projecting a 16% revenue growth for 2022, down from 19%.
  • This will not have a meaningful impact on our bottom-line profitability, though, as our Canadian dollar revenue and expenses are almost equal.

TechSee partners with TELUS International, adding Augmented Reality and Computer Vision AI to TELUS International's technology stack

Retrieved on: 
Thursday, November 10, 2022

NEW YORK, Nov. 10, 2022 /PRNewswire/ -- TechSee today announced a technology partnership with TELUS International, a leading digital customer experience (CX) innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands. This partnership will bring TechSee's suite of AI-powered service automation and visual engagement products to TELUS International's customer portfolio.

Key Points: 
  • This partnership will bring TechSee's suite of AI-powered service automation and visual engagement products to TELUS International's customer portfolio.
  • "We could not be more thrilled to partner with TELUS International," said Jason Snyder, Director of Alliances at TechSee.
  • Through TechSee's Computer Vision AI and Augmented Reality, customer experience teams can rapidly identify issues and guide their customers and technicians to successfully solve issues.
  • TechSee revolutionizes the customer experience domain with the first visual engagement solution powered by Computer Vision AI and Augmented Reality.

QuoteMedia Q3 2022 Financial Results and Investors’ Conference Call November 10, 2022

Retrieved on: 
Tuesday, November 8, 2022

An audio rebroadcast of the call will be available later at: www.quotemedia.com

Key Points: 
  • An audio rebroadcast of the call will be available later at: www.quotemedia.com
    QuoteMedia is a leading software developer and cloud-based syndicator of financial market information and streaming financial data solutions to media, corporations, online brokerages, and financial services companies.
  • The Company licenses interactive stock research tools such as streaming real-time quotes, market research, news, charting, option chains, filings, corporate financials, insider reports, market indices, portfolio management systems, and data feeds.
  • Quotestream, QMod and Quotestream Connect are trademarks of QuoteMedia.
  • For more information, please visit www.quotemedia.com .

TELUS, Énergir and Électrobac donate $218,000 to support Ukrainian refugees in Quebec

Retrieved on: 
Tuesday, November 8, 2022

MONTREAL, Nov. 08, 2022 (GLOBE NEWSWIRE) -- In response to the ongoing humanitarian crisis in Ukraine and to help Ukrainian refugees here in Quebec, TELUS, Énergir and Électrobac have committed to donating $218,000 in support to help 300 families affected by the conflict so that they can stay in contact with their families and friends and with the resources they need most. In collaboration with local organizations throughout Quebec, the three companies will provide free smartphones refurbished by Électrobac, TELUS SIM cards, and access to free consultations with a mental health professional through TELUS Health MyCare. Thanks to this collaborative effort, Ukrainian refugees will have an essential link to emergency services, reliable access to virtual health and well-being resources, and a way to stay in contact with their loved ones and support networks.

Key Points: 
  • In that same spirit, TELUS has joined forces with nergir and lectrobac to provide immediate help for Ukrainian refugees.
  • Were happy to have played a unifying role in rallying our partners behind this project, says Martin Laberge, Executive Director for Cybersecurity at nergir.
  • This wonderful collaboration is certainly proof of that, and we hope that it will send a message of solidarity, support and hope to Ukrainian families who really need it.
  • We are happy and honored to humbly contribute, in collaboration with TELUS and nergir to help Ukrainian refugees, says Frdric Brais, VP Sales and Marketing Electrobac.

TELUS awarded gold at 2022 Canada Awards for Excellence

Retrieved on: 
Tuesday, November 8, 2022

VANCOUVER, British Columbia, Nov. 08, 2022 (GLOBE NEWSWIRE) -- TELUS was recognized with two gold awards at Excellence Canadas 2022 Canada Awards for Excellence , winning in the Healthy Workplace and the Mental Health at Work categories.

Key Points: 
  • VANCOUVER, British Columbia, Nov. 08, 2022 (GLOBE NEWSWIRE) -- TELUS was recognized with two gold awards at Excellence Canadas 2022 Canada Awards for Excellence , winning in the Healthy Workplace and the Mental Health at Work categories.
  • The Canada Awards for Excellence is an annual awards program celebrating the astonishing achievements made by various Canadian organizations in the areas of Excellence, Innovation and Wellness, Healthy Workplace, Mental Health at Work, and Financial Wellness.
  • We look forward to continuing to evolve and learn from Excellence Canada as we advance our well-being journey to become the healthiest workplace in Canada, and beyond.
  • Most recently, TELUS was recognized by Benefits Canada in the latest 2022 Workplace Benefits Awards , winning the Health/Wellness Program Award for its leadership in designing a sustainable well-being strategy.

QuoteMedia Announces Agreement with BMO InvestorLine

Retrieved on: 
Thursday, November 3, 2022

PHOENIX, Nov. 03, 2022 (GLOBE NEWSWIRE) -- QuoteMedia, Inc. (OTCQB: QMCI), a leading provider of market data and financial applications, announced a multi-year enterprise agreement with BMO InvestorLine.

Key Points: 
  • PHOENIX, Nov. 03, 2022 (GLOBE NEWSWIRE) -- QuoteMedia, Inc. (OTCQB: QMCI), a leading provider of market data and financial applications, announced a multi-year enterprise agreement with BMO InvestorLine.
  • BMO InvestorLine is a member of BMO Financial Group, a highly diversified financial services provider and the 8th largest bank, by assets, in North America.
  • BMO InvestorLine is focused on delivering forward thinking tools and features to empower investors to make more informed decisions, said David McGann, Product Strategy Director for BMO InvestorLine.
  • We are very pleased to have been chosen by BMO InvestorLine to provide our industry leading technologies to BMO InvestorLine clients, said Dave Shworan, CEO of QuoteMedia Ltd.

TELUS to provide free smartphones and wireless services in Ontario to Indigenous women at risk or surviving violence

Retrieved on: 
Wednesday, November 2, 2022

With the support of TELUS, NCFST and NWRCT are starting to distribute smartphones and plans to support Indigenous women in Ontario who are at risk of, or surviving, violence.

Key Points: 
  • With the support of TELUS, NCFST and NWRCT are starting to distribute smartphones and plans to support Indigenous women in Ontario who are at risk of, or surviving, violence.
  • TELUS plans to partner with additional Indigenous-led organizations across Canada to further expand the reach and impact of this program into the future.
  • TELUS Mobility for Good for Indigenous Women at Risk is part of the TELUS Connecting for Good portfolio of programs that gives individuals in need in Canada access to TELUS world-leading technology.
  • We honour the vision of our founders as we support urban Indigenous women and children from all walks of life.