Telus International

TELUS acquires additional shares of TELUS International through agreement with Baring Private Equity Asia

Retrieved on: 
Tuesday, May 16, 2023
Share, Floor, Telecommunications, Health, Telus Corporation, Telus Health, BPEA, Sale, Final good, First, Acquisition, BPEA EQT, National instrument, SEDAR, Telus International, AI, Asset purchase agreement, TELUS, Security (finance), TI

The Purchased Shares represent approximately 1.3% of the outstanding multiple voting shares of TELUS International and approximately 0.9% of all outstanding shares.

Key Points: 
  • The Purchased Shares represent approximately 1.3% of the outstanding multiple voting shares of TELUS International and approximately 0.9% of all outstanding shares.
  • Before giving effect to the purchase, TELUS held an aggregate of 149,504,019 multiple voting shares of TELUS International and 1,438,013 subordinate voting shares, representing approximately 74.8% of the outstanding multiple voting shares, 2.0% of the outstanding subordinate voting shares, 72.2% of the outstanding voting rights attached to all shares of TELUS International and approximately 55.2% of the total shares outstanding.
  • Upon completion of the acquisition, the shares held by TELUS will represent approximately 56.1% of the outstanding shares of TELUS International, 2.0% of the outstanding subordinate voting shares, 76.0% of the outstanding multiple voting shares of TELUS International and 73.4% of the outstanding voting rights of TELUS International.
  • The multiple voting shares of TELUS International may be converted into subordinate voting shares on a one-for-one basis at any time.

TELUS International reports voting results from its annual general meeting

Retrieved on: 
Monday, May 15, 2023
Apps, Applications, Technology, Fintech, Consulting, Other Technology, Professional Services, Software, Data Management, Artificial Intelligence, Other Professional Services, Artificial intelligence, TSX, Telus International, NYSE, Holding company

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced the results from its annual general meeting of shareholders which took place on May 12, 2023.

Key Points: 
  • TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced the results from its annual general meeting of shareholders which took place on May 12, 2023.
  • All director nominees were elected to the Board of Directors and Deloitte LLP were appointed as auditors.
  • The results of shareholder voting from the meeting were as follows:
    Each of the following eleven nominees was elected as a director of TELUS International.
  • The votes cast for each nominee were as follows:

TELUS International expands global operations to Africa

Retrieved on: 
Wednesday, May 10, 2023
Professional Services, Data Management, Technology, Software, Networks, Fintech, Artificial Intelligence, Learning, Employment, CX, Artificial intelligence, TSX, Growth, Telus International, AI, TELUS, NYSE, Safety, Video game

TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced it has established operations in South Africa and Morocco.

Key Points: 
  • TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced it has established operations in South Africa and Morocco.
  • “TELUS International’s expansion into Africa is a continued advancement of our company’s growth strategy, further augmenting our robust and agile global delivery model to provide even more diversified, client-tailored and high-quality support from key outsourcing destinations.
  • “Our caring culture and differentiated, end-to-end digital capabilities will help ensure TELUS International stands out as an attractive employer in the region and a high value partner for global brands.
  • “TELUS International’s unwavering commitment to invest in our team members and the regions where we operate will carry forward with our operations in Africa.

Trade Surveillance Systems Global Market Report 2023: Major Players Include NICE Systems, Aquis Exchange, IPC Systems, b-next and ACA

Retrieved on: 
Wednesday, April 19, 2023
Benchmark, IBM, Component, Nasdaq, Inc., Agriculture, COVID-19, Tehran Stock Exchange Services Company, ML, Create, Country, Organization, SIA, Risk, Machine learning, BAE Systems, HALO, CRISIL, Software AG, Crime, Telus International, Artificial intelligence, Growth, NICE Ltd., Fraud, Video game, Casino, Arms industry, Medical device

DUBLIN, April 19, 2023 /PRNewswire/ -- The "Trade Surveillance Systems Global Market Report 2023" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, April 19, 2023 /PRNewswire/ -- The "Trade Surveillance Systems Global Market Report 2023" report has been added to ResearchAndMarkets.com's offering.
  • Major players in the trade surveillance systems market are NICE Systems Ltd., Aquis Exchange, IPC Systems Inc., b-next, ACA Group, SIA SPA, Software AG, Nasdaq Inc., CRISIL LIMITED, OneMarketData LLC, Scila AB, BAE Systems plc, IBM Corporation, MyComplianceOffice Limited, LSEG Technology and Eventus Systems.
  • The trade surveillance systems market research report is one of a series of new reports that provides trade surveillance systems market statistics, including trade surveillance systems industry global market size, regional shares, competitors with a trade surveillance systems market share, detailed trade surveillance systems market segments, market trends and opportunities, and any further data you may need to thrive in the trade surveillance systems industry.
  • Global Trade Surveillance Systems Market, Segmentation By Organizational Size, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
    6.3.

TELUS International will release first quarter 2023 results and host an investor call on May 4

Retrieved on: 
Tuesday, April 18, 2023
Professional Services, Data Management, Technology, Software, Networks, Fintech, Artificial Intelligence, TSX, Telus International, NYSE, Silviculture, Video game

TELUS International (NYSE and TSX: TIXT) will release its first quarter 2023 results on May 4, 2023, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts.

Key Points: 
  • TELUS International (NYSE and TSX: TIXT) will release its first quarter 2023 results on May 4, 2023, before the North American market open hours, and host a conference call on the same day at 10:30 a.m. (ET) / 7:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts.
  • A webcast of the conference call will be streamed live on the TELUS International Investor Relations website at: www.telusinternational.com/investors/news-events and a replay will also be available on the website following the conference call.

TELUS International welcomes two new directors and increases the number of independent directors on its board

Retrieved on: 
Monday, April 10, 2023
Software, Networks, Consulting, Artificial Intelligence, Data Management, Professional Services, Technology, Mobile, Wireless, Bachelor, University, Moses Austin, Audit, Audit committee, Risk management, EDGAR, Mechanical, Information, Jacobs Solutions, SEDAR, Committee, TSX, Minister for Commerce (Western Australia), Telus International, Digital, AI, TELUS, George Washington University, Family, NYSE, Female, Management, Madhuri, Science

Madhuri and Navin fill the vacancies created on TELUS International’s board when Kenneth Cheong and Stephen Lewis retired on January 5, 2023, and February 9, 2023, respectively.

Key Points: 
  • Madhuri and Navin fill the vacancies created on TELUS International’s board when Kenneth Cheong and Stephen Lewis retired on January 5, 2023, and February 9, 2023, respectively.
  • “We are pleased to welcome Madhuri and Navin to the TELUS International board of directors, as they both bring a wealth of skill and public company experience related to governance, risk management and technology, further strengthening the overall effectiveness of our board,” said Darren Entwistle, Chair of the board of TELUS International.
  • Mr. Arora joined the board of directors on January 4, 2023, and is a member of the Governance and Nominating Committee.
  • For more information, please review the TELUS International information circular available at www.telusinternational.com/investors and as filed on SEDAR and EDGAR on April 10, 2023.

TELUS CEO Darren Entwistle announces purchase of additional TELUS shares

Retrieved on: 
Monday, March 20, 2023
Final good, Health, Telus International, Growth, EBITDA, Telus Health, Renewable energy, TELUS

VANCOUVER, British Columbia, March 20, 2023 (GLOBE NEWSWIRE) -- On March 13, TELUS President and CEO Darren Entwistle purchased 150,400 additional common shares and now holds a total of 556,904 TELUS common shares.

Key Points: 
  • VANCOUVER, British Columbia, March 20, 2023 (GLOBE NEWSWIRE) -- On March 13, TELUS President and CEO Darren Entwistle purchased 150,400 additional common shares and now holds a total of 556,904 TELUS common shares.
  • Investing significantly in TELUS shares is consistent with Mr. Entwistle's past practice, aligning his interests with those of TELUS' close to 1.2 million shareholders, including the many Canadians who count on their investment in TELUS to support their retirement income.
  • Moreover, it demonstrates his continuing strong confidence in the Company's strategy and global industry-best growth profile, underpinned by strong operating momentum across its telecom business, bolstered by TELUS International, TELUS Health and TELUS Agriculture & Consumer Goods.
  • Reflecting Mr. Entwistle’s confidence in the financial and operational health of the TELUS organization, the consistent and long-term strategy it is delivering and the skill of the TELUS team, Darren took his salary in shares for six consecutive years from 2009 through 2015.

Survey: Consumers Concerned About How Brands Will Keep Their Data Secure in the Metaverse

Retrieved on: 
Wednesday, March 1, 2023
Online Privacy, Technology, Professional Services, Digital Cash Management, Digital Assets, Digital Marketing, Data Analytics, Metaverse, Cryptocurrency, Web3, Security, Apps, Applications, Marketing, Communications, Software, Internet, Consulting, Artificial Intelligence, Safety, TELUS, Trust, Privacy, Automation, AI, Telus International, Traction, CX, Identity theft, Online shopping

As the metaverse continues to gain traction among brands and consumers alike, more than one-third (34%) of respondents said their top concern was that their personal data will be compromised.

Key Points: 
  • As the metaverse continues to gain traction among brands and consumers alike, more than one-third (34%) of respondents said their top concern was that their personal data will be compromised.
  • Additionally, 56% believe that it will be easier for hackers to steal their identity or data in this new digital space.
  • “The metaverse provides an exciting and immersive way for consumers to interact with their favorite brands.
  • TELUS International designs, builds and delivers end-to-end digital solutions to help global and disruptive brands enhance and protect the customer experience.

Global Customer Experience Outsourcing Services in Latin America 2022: Innovation that Fuels New Deal Flow and Growth Pipelines

Retrieved on: 
Monday, February 27, 2023
Index, Customer experience, The Barber of Seville (play), TTEC, Flex, Organization, Webhelp, NEO, Concentrix, Telus International, Attention, CX, Frost, Retail, Comdata

DUBLIN, Feb. 27, 2023 /PRNewswire/ -- The "Global Customer Experience Outsourcing Services in Latin America, 2022" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, Feb. 27, 2023 /PRNewswire/ -- The "Global Customer Experience Outsourcing Services in Latin America, 2022" report has been added to ResearchAndMarkets.com's offering.
  • The customer experience (CX) outsourcing services landscape is expected to sustain a strong growth trajectory during the next 5 years.
  • Two drivers will fuel this momentum: increasing acceptance of CX as a formidable competitive differentiation strategy and compelling incentives for companies to outsource their CX operations.
  • This shift brings greater attention and investment opportunities to the CX outsourcing services market.

Survey: Majority of enterprise executives increasing their 2023 digital CX budgets, despite macroeconomic uncertainty

Retrieved on: 
Wednesday, February 8, 2023
Marketing, Communications, Technology, Artificial Intelligence, Digital Marketing, Cloud, Element, Investment, Weather, Artificial intelligence, Telus International, CRM, Partnership, Statista, Research, CX, AI, Retail

The survey, conducted in partnership with Statista, explored where 250 enterprise leaders throughout the U.S. and Europe plan to invest in digital CX technology in 2023, and the key driving factors behind those decisions.

Key Points: 
  • The survey, conducted in partnership with Statista, explored where 250 enterprise leaders throughout the U.S. and Europe plan to invest in digital CX technology in 2023, and the key driving factors behind those decisions.
  • Additionally, respondents noted that customer relationship management (CRM) systems (42%), artificial intelligence (AI) (34%) and customer analytics (33%) will be the top digital CX investments for 2023.
  • Data security and compliance (38%), limitations in tech infrastructure (36%) and budget constraints (35%) are the biggest obstacles to achieving their digital CX goals in 2023.
  • Cloud technology, data protection and AI were viewed as the top digital CX trends in 2023.