iperceptions and Quantum Metric Partner to Help Brands Improve the Digital Customer Experience
MONTREAL, Aug. 06, 2019 (GLOBE NEWSWIRE) -- iperceptions , a global leader in Customer Experience Management (CEM) solutions, today announced a partnership with Quantum Metric to help brands better contextualize the behavior of their online users, inform and prioritize their Customer Experience (CX) design decisions, and improve the digital Customer Experience.
- MONTREAL, Aug. 06, 2019 (GLOBE NEWSWIRE) -- iperceptions , a global leader in Customer Experience Management (CEM) solutions, today announced a partnership with Quantum Metric to help brands better contextualize the behavior of their online users, inform and prioritize their Customer Experience (CX) design decisions, and improve the digital Customer Experience.
- This partnership allows CX professionals to combine the customer feedback they gather using iperceptions tried-and-true feedback collection technology with the behavioral data generated by Quantum Metric, a leading provider of real-time intelligent digital experience analytics.
- During the last two decades, iperceptions experts have been combining Voice of the Customer and user behavior data to help brands design better customer experiences.
- As the leading digital experience intelligence platform, Quantum Metric provides enterprises with unparalleled visibility and real-time insights into customer behavior that will improve their bottom line.