BT Group

Launched today: Infosys Topaz - An AI-first offering to accelerate business value for global enterprises using generative AI

Retrieved on: 
Tuesday, May 23, 2023

Infosys Topaz leverages Infosys applied AI framework to build an AI-first core that empowers people to deliver cognitive solutions that accelerate value-creation.

Key Points: 
  • Infosys Topaz leverages Infosys applied AI framework to build an AI-first core that empowers people to deliver cognitive solutions that accelerate value-creation.
  • Accelerate growth: Infosys Topaz converges the power of Infosys Cobalt cloud, and data analytics to AI-power business, deliver cognitive solutions and intuitive experiences that revitalize growth.
  • Infosys Topaz Generative AI Labs delivers ready-to-use industry solutions to bring the value of AI to more functions, thus helping businesses become more cognitive, faster.
  • Our own business operations have been hugely benefited by Infosys Topaz bringing the power of generative AI platforms and data solutions.

CX Technology Company FICX Hires Bobby Blanz as Regional Vice President of Sales - East

Retrieved on: 
Wednesday, May 17, 2023

SAN FRANCISCO, May 17, 2023 (GLOBE NEWSWIRE) -- FICX , innovators in digital self-service and agent collaboration technology, today announced the hiring of Bobby Blanz as Regional Vice President of Sales - East, a new post for the company.

Key Points: 
  • SAN FRANCISCO, May 17, 2023 (GLOBE NEWSWIRE) -- FICX , innovators in digital self-service and agent collaboration technology, today announced the hiring of Bobby Blanz as Regional Vice President of Sales - East, a new post for the company.
  • FICX offers advanced CX solutions for customer service organizations focused on optimizing support and sales interactions while reducing costs.
  • The FICX platform simplifies and accelerates the development of digital customer experiences that deflect and shorten live agent interactions while increasing satisfaction.
  • “I’m thrilled to be joining FICX and helping to bring this remarkable CX development solution to more businesses and their customers,” said Bobby Blanz.

Sheppard Mullin Continues Strategic Growth in New York

Retrieved on: 
Tuesday, May 9, 2023

Based in New York, Schaefer previously was a partner and Chair of the New York Employment & Labor practice at Loeb & Loeb.

Key Points: 
  • Based in New York, Schaefer previously was a partner and Chair of the New York Employment & Labor practice at Loeb & Loeb.
  • Over the last two years, New York has expanded to nearly 150 attorneys, including adding 15 lateral partners in the firm’s Corporate, Real Estate and Governmental practices.
  • “We are thrilled to welcome Ian to Sheppard Mullin and our growing New York office,” said New York partner and Labor & Employment co-practice group leader Jonathan Stoler.
  • “Ian will provide our clients with invaluable, business-focused experience that focuses on current labor and employment and workplace issues,” said Luca Salvi, Chair of Sheppard Mullin.

Vicor Corporation Reports Results for the First Quarter Ended March 31, 2023

Retrieved on: 
Tuesday, April 25, 2023

ANDOVER, Mass., April 25, 2023 (GLOBE NEWSWIRE) -- Vicor Corporation (NASDAQ: VICR) today reported financial results for the first quarter ended March 31, 2023.

Key Points: 
  • ANDOVER, Mass., April 25, 2023 (GLOBE NEWSWIRE) -- Vicor Corporation (NASDAQ: VICR) today reported financial results for the first quarter ended March 31, 2023.
  • Revenues for the first quarter ended March 31, 2023 totaled $97.8 million, a 10.8% increase from $88.3 million for the corresponding period a year ago, and a 7.3% sequential decrease from $105.5 million in the fourth quarter of 2022.
  • Gross margin increased to $46.5 million for the first quarter of 2023, compared to $37.6 million for the corresponding period a year ago, and decreased sequentially from $49.1 million for the fourth quarter of 2022.
  • Vicor Corporation designs, develops, manufactures, and markets modular power components and complete power systems based upon a portfolio of patented technologies.

Infosys Launches the Live Operations Platform in Collaboration with ServiceNow to Boost Customer Experience for Telecom Providers

Retrieved on: 
Tuesday, April 25, 2023

BENGALURU, India, April 25, 2023 /PRNewswire/ -- Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced its collaboration with ServiceNow, a leading digital workflow company, to launch the Infosys Live Operations platform, aimed at enhancing customer experiences (CX) for telecom providers.

Key Points: 
  • Infosys leveraged ServiceNow technology to build Infosys Live Operations, which seamlessly integrates with legacy and digital environments to simplify business operations by application rationalization and technology stack optimization.
  • As they look at increasing customer relevance, Infosys Live Operations platform provides a differentiated edge by improving the quality of customer service while simplifying business service operations.
  • Infosys Live Operations platform, powered by ServiceNow, enables telecom service providers with a 360-degree view into customer preference data and insights, which has the potential to increase customer experience and retention.
  • ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.

Infosys Launches the Live Operations Platform in Collaboration with ServiceNow to Boost Customer Experience for Telecom Providers

Retrieved on: 
Tuesday, April 25, 2023

BENGALURU, India, April 25, 2023 /PRNewswire/ -- Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced its collaboration with ServiceNow, a leading digital workflow company, to launch the Infosys Live Operations platform, aimed at enhancing customer experiences (CX) for telecom providers.

Key Points: 
  • Infosys leveraged ServiceNow technology to build Infosys Live Operations, which seamlessly integrates with legacy and digital environments to simplify business operations by application rationalization and technology stack optimization.
  • As they look at increasing customer relevance, Infosys Live Operations platform provides a differentiated edge by improving the quality of customer service while simplifying business service operations.
  • Infosys Live Operations platform, powered by ServiceNow, enables telecom service providers with a 360-degree view into customer preference data and insights, which has the potential to increase customer experience and retention.
  • ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.

Uberall Appoints B2B SaaS Veteran Stéphanie Génin as Senior Vice President of Marketing

Retrieved on: 
Thursday, April 20, 2023

LOS ANGELES and BERLIN, April 20, 2023 /PRNewswire-PRWeb/ -- Uberall, a digital marketing platform for multi-location brands, today announced that it has hired Stéphanie Génin as its new Senior Vice President of Marketing. With more than two decades of experience in B2B technology, Stéphanie will be responsible for leading all aspects of Uberall's marketing strategy and helping businesses create seamless online and offline experiences for their customers.

Key Points: 
  • LOS ANGELES and BERLIN, April 20, 2023 /PRNewswire-PRWeb/ -- Uberall , a digital marketing platform for multi-location brands, today announced that it has hired Stéphanie Génin as its new Senior Vice President of Marketing.
  • With more than two decades of experience in B2B technology, Stéphanie will be responsible for leading all aspects of Uberall's marketing strategy and helping businesses create seamless online and offline experiences for their customers.
  • "Stéphanie is a strategic and experienced marketing leader with a proven track record in building high-performing marketing teams," said Florian Hübner, Uberall CEO & Founder.
  • Having worked across various industries, company sizes, global markets, and growth stages, Génin is an agile, results-driven marketing leader.

Prodapt launches BoltSpeed, a BSS solution for fibre service providers

Retrieved on: 
Thursday, April 20, 2023

In the fast-paced digital era, fibre businesses are being tied up by elaborate licensing arrangements and long implementation cycles for their software needs.

Key Points: 
  • In the fast-paced digital era, fibre businesses are being tied up by elaborate licensing arrangements and long implementation cycles for their software needs.
  • With pre-configured tools and capabilities bundled together, BoltSpeed eliminates multi-vendor hassle, and provides simplified and converged solution delivery for all software needs, including licensing, implementation, and support.
  • “Fibre service providers are navigating an evolving terrain marked by heightened competition and strong need for comprehensive solutioning.
  • “As global fibre network rollouts accelerate, fibre service providers need a dedicated SaaS BSS solution to streamline order-to-cash processes,” said Brendan O'Brien, Chief Innovation Officer at Aria Systems.

Vicor Corporation to Hold First Quarter Earnings Conference Call and Webcast on April 25, 2023

Retrieved on: 
Thursday, April 13, 2023

ANDOVER, Mass., April 13, 2023 (GLOBE NEWSWIRE) -- Vicor Corporation (NASDAQ: VICR) announced today it will hold its first quarter 2023 earnings conference call and webcast on Tuesday, April 25, 2023 at 5:00 p.m. (Eastern).

Key Points: 
  • ANDOVER, Mass., April 13, 2023 (GLOBE NEWSWIRE) -- Vicor Corporation (NASDAQ: VICR) announced today it will hold its first quarter 2023 earnings conference call and webcast on Tuesday, April 25, 2023 at 5:00 p.m. (Eastern).
  • Vicor encourages investors and analysts who intend to ask questions via the conference call to register with BT Conferencing, the service provider hosting the conference call.
  • For those parties interested in listen-only mode, the conference call will be webcast via a link that will be posted on the Investor Relations page of Vicor's website prior to the conference call.
  • For those who cannot participate in the live conference call, a webcast replay of the conference call will also be available on the Investor Relations page of Vicor's website .

UNHCR Partners with UNICC and Leading Industry Experts to Bring Cloud-Based Technology to Call Centres for Refugees from Ukraine in Hungary and Poland

Retrieved on: 
Wednesday, April 12, 2023

UNHCR, with its mission to safeguard the rights and well-being of refugees, reports that there were more than 8 million Ukrainian refugees recorded across Europe by the end of February 2023.

Key Points: 
  • UNHCR, with its mission to safeguard the rights and well-being of refugees, reports that there were more than 8 million Ukrainian refugees recorded across Europe by the end of February 2023.
  • The RCC is operated by teams based in Poland and Hungary, who speak both Ukrainian and Russian.
  • I’m incredibly proud of the Contact Centre team in Hungary taking calls from refugees and opening up this life-changing service to them.
  • UNICC, the strategic partner for innovative digital solutions across the UN system, stands by UNHCR to support the millions of refugees they serve worldwide.