JOANN Stores Tailor Better Customer Experiences with Oracle
With Oracle, JOANN can better understand and engage customers across its omnichannel footprint, including leading web and mobile properties and more than 865 physical stores across the United States.
- With Oracle, JOANN can better understand and engage customers across its omnichannel footprint, including leading web and mobile properties and more than 865 physical stores across the United States.
- "With Oracle Retail, our store teams will be able to seamlessly move between completing specific tasks and helping shoppers on the floor.
- Together, Oracle Retail Xstore Point-of-Service , Oracle Retail Customer Engagement Cloud Service and Oracle Marketing Cloud will help JOANN streamline the management and execution of promotions, provide an innovative approach to customer discounts and coupons, and provide a competitive edge as the retailer continues to grow in the highly seasonal fabric and crafts industry.
- "With a complete suite of Oracle solutions JOANN is positioning to offer customers engaging and personalized service," said Dale Grant, senior vice president global sales, Oracle Retail.