FTC Approves Final Administrative Consent Order Against Amazon for Withholding Customer Tips from Amazon Flex Drivers
The ads, along with numerous other documents provided to Flex drivers, also prominently featured statements such as: You will receive 100% of the tips you earn while delivering with Amazon Flex.
- The ads, along with numerous other documents provided to Flex drivers, also prominently featured statements such as: You will receive 100% of the tips you earn while delivering with Amazon Flex.
- The FTCs complaint alleges that Amazon also assured its customers that 100 percent of any tips they paid would go to the driver.
- The final order requires Amazon to pay $61,710,583, which represents the full amount that the company allegedly withheld from drivers and will be used by the FTC to compensate drivers.
- Amazon also will be prohibited from making any changes to how a drivers tips are used as compensation without first obtaining the drivers express informed consent.