Medallia

Dataiku Welcomes Phil Coady as Chief Revenue Officer

Retrieved on: 
Monday, March 11, 2024

New York, NY, March 11, 2024 (GLOBE NEWSWIRE) -- Dataiku , the platform for Everyday AI, today announced that Philip (Phil) Coady has joined the company as Chief Revenue Officer (CRO).

Key Points: 
  • New York, NY, March 11, 2024 (GLOBE NEWSWIRE) -- Dataiku , the platform for Everyday AI, today announced that Philip (Phil) Coady has joined the company as Chief Revenue Officer (CRO).
  • Coady will report to Dataiku’s co-founder and CEO Florian Douetteau and will lead global sales, customer success, and partnership teams.
  • Prior to that, he was at AppDynamics for six years in various leadership roles, including Chief Operating Officer and Group VP of America Sales.
  • “It is a privilege to join Dataiku as it approaches its next stage of growth,” said Coady.

Manager360 Names Rob Alexander as Chief Executive Officer

Retrieved on: 
Tuesday, January 30, 2024

Manager360 , a provider of software and training for people managers, today announced the appointment of Rob Alexander as its Chief Executive Officer, effective immediately.

Key Points: 
  • Manager360 , a provider of software and training for people managers, today announced the appointment of Rob Alexander as its Chief Executive Officer, effective immediately.
  • Alexander takes over the CEO role from Manager360 founder Joel Trammell, who will remain as the company’s Chairman and Chief Trainer.
  • Most recently, Alexander served as an Account Executive at Beamery, a London-based talent-management platform.
  • A graduate of the United States Air Force Academy, Alexander retired as Major after nearly eight years of service.

BSH Group Expands Consumer Offerings Using Customer Journey Insights from Medallia Experience Orchestration

Retrieved on: 
Thursday, December 14, 2023

Medallia Experience Orchestration has enabled BSH Group to use omnichannel customer insights to drive significant business results by understanding and personalizing each customer’s brand experience in real time.

Key Points: 
  • Medallia Experience Orchestration has enabled BSH Group to use omnichannel customer insights to drive significant business results by understanding and personalizing each customer’s brand experience in real time.
  • Using AI-powered insights from Medallia Experience Orchestration journey visualization, BSH Group has added the option to schedule an in-store appointment on its website based on customers’ desire to see a product in person.
  • “Medallia Experience Orchestration allowed us to tap into the insights that fundamentally changed the way we understand and deliver personalized experiences at scale for our customers.
  • To hear more about the incredible transformation BSH has undergone, join Mesut Ocalan, Head of Analytics, Global D2C for BSH Group, who will be speaking at Medallia Experience .

Celebrity Entrepreneur Mindy Kaling, NFL Legend Steve Young, and More Announced for Medallia Experience ‘24

Retrieved on: 
Wednesday, November 29, 2023

Medallia Experience ‘24 will bring together thousands of experience leaders and practitioners from around the world to Wynn Las Vegas February 5-7, 2024 for an incredible conference featuring breakthrough technology unveilings, networking opportunities, and more.

Key Points: 
  • Medallia Experience ‘24 will bring together thousands of experience leaders and practitioners from around the world to Wynn Las Vegas February 5-7, 2024 for an incredible conference featuring breakthrough technology unveilings, networking opportunities, and more.
  • Aligned with the theme of pushing the boundaries of what’s possible, Kaling and Young will share their inspiring stories.
  • “Like our customers, they understand what it takes to achieve greatness and we look forward to their inspiring stories at Medallia Experience.
  • For more information about Medallia Experience, visit https://www.medallia.com/experience/

The Brattle Group Welcomes Valuation and Technology Expert Farooq Javed as Senior Consultant

Retrieved on: 
Thursday, December 14, 2023

WASHINGTON, Dec. 14, 2023 /PRNewswire/ -- The Brattle Group has welcomed Farooq Javed to its Washington, DC, office as a Senior Consultant in the firm's Bankruptcy & Restructuring; International Arbitration; Technology; Telecommunications, Media & Entertainment; and White Collar practices.

Key Points: 
  • WASHINGTON, Dec. 14, 2023 /PRNewswire/ -- The Brattle Group has welcomed Farooq Javed to its Washington, DC, office as a Senior Consultant in the firm's Bankruptcy & Restructuring; International Arbitration; Technology; Telecommunications, Media & Entertainment; and White Collar practices.
  • Specializing in the valuation of technology and telecom, he brings two decades of experience as a consultant, entrepreneur, venture capital investor, and enterprise software executive.
  • "We are thrilled to welcome Farooq back to Brattle," said Brattle President and Principal Torben Voetmann.
  • Most recently, Mr. Javed spent eight years at Medallia, an enterprise software company, holding senior roles in product, finance, and go-to-market.

Espresa Launches New Breed of Lifestyle Spending Accounts with LSA Plus™ Designed for Personal Benefits

Retrieved on: 
Tuesday, November 28, 2023

PALO ALTO, Calif., Nov. 28, 2023 /PRNewswire/ -- In a groundbreaking move to enhance the overall well-being of the global employees, Espresa, a personal benefits platform designed for global enterprises, has launched its innovative Lifestyle Spending Accounts (LSA) Plus program.

Key Points: 
  • PALO ALTO, Calif., Nov. 28, 2023 /PRNewswire/ -- In a groundbreaking move to enhance the overall well-being of the global employees, Espresa , a personal benefits platform designed for global enterprises, has launched its innovative Lifestyle Spending Accounts (LSA) Plus program.
  • Redefining traditional workplace benefits, Espresa developed LSA Plus as a modularly designed global personal benefits hub with features not currently available in any other solution.
  • Including incentivized wallets, challenges, and a fully integrated well-being marketplace, LSA Plus represents an evolution from the one-size-fits-all benefits approach to an individually focused and progressive solution.
  • As represented in Espresa's 2023 Lifestyle Spending Accounts (LSA) Benchmark and Trends Report , LSA Plus has helped customers reach industry-high participation of as much as 94%.

YOOBIC Appoints B2B Sales Veterans to Accelerate Global Expansion

Retrieved on: 
Tuesday, November 14, 2023

NEW YORK, Nov. 14, 2023 /PRNewswire/ -- YOOBIC, the all-in-one frontline employee experience platform, today announced two key strategic appointments to strengthen its global sales team, accelerate growth, and help companies around the world to boost performance, increase profits, and redefine the frontline experience. Sales veteran Daniel Cuffley is named Senior Vice President of Global Sales, with responsibility for all YOOBIC's global sales operations, and tenured sales rockstar Jenna Goldstein is named Head of Sales, US.

Key Points: 
  • Sales veteran Daniel Cuffley is named Senior Vice President of Global Sales, with responsibility for all YOOBIC's global sales operations, and tenured sales rockstar Jenna Goldstein is named Head of Sales, US.
  • "At YOOBIC, we're transforming the frontline experience for the world's biggest brands leveraging cutting-edge AI technologies," said Fabrice Haiat, YOOBIC founder and CEO.
  • As SVP of Global Sales, Cuffley's top priority is to build a strong culture and align YOOBIC's global sales teams to unlock exponential growth.
  • I'm honored that Fabrice asked me to step up and evolve our global sales team to bring YOOBIC's amazing platform to an even wider audience."

Thesis Personalizes Customer Experience for Immediate Customer Satisfaction Increase with Medallia

Retrieved on: 
Wednesday, November 8, 2023

Medallia, Inc. , the global leader in customer and employee experience, today announced Thesis , one of the pioneers of cognitive enhancers, has seen an immediate impact after deploying Medallia.

Key Points: 
  • Medallia, Inc. , the global leader in customer and employee experience, today announced Thesis , one of the pioneers of cognitive enhancers, has seen an immediate impact after deploying Medallia.
  • In just the first 30 days with Medallia, Thesis’ survey response rate has increased from 4.4% to 13.3% and its customer satisfaction from 90% to 93.2%.
  • The company selected Medallia Agent Connect to help its contact center agents better understand customers and deliver more individualized service.
  • “Personalizing every experience is at the core of what we do at Medallia, so to see how Thesis has already taken this to the next level has been incredible,” said Simon Gough, VP of Product, Customer Experience, at Medallia.

EchoSpan Secures $25.7 Million Jury Award in Trade Secret Theft Lawsuit Against Rival Medallia

Retrieved on: 
Friday, November 3, 2023

ATLANTA, Nov. 3, 2023 /PRNewswire/ -- EchoSpan, a leading provider of employee 360-degree feedback and performance management solutions, has prevailed in a trade secret misappropriation lawsuit against industry giant, Medallia.

Key Points: 
  • ATLANTA, Nov. 3, 2023 /PRNewswire/ -- EchoSpan, a leading provider of employee 360-degree feedback and performance management solutions, has prevailed in a trade secret misappropriation lawsuit against industry giant, Medallia.
  • After a protracted legal battle, and following a week-long trial, on November 1, 2023, a jury empaneled in the United States District Court for the Northern District of California found Medallia liable for trade secret misappropriation and awarded EchoSpan $11.7 million in compensatory damages.
  • The jury separately concluded that Medallia had engaged in willful misconduct and, on that basis, awarded EchoSpan an additional $14 million in exemplary damages.
  • At that time, Medallia misrepresented itself to EchoSpan as a legitimate potential licensee of EchoSpan's software.

Medallia Announces Simonetta Turek as New Chief Product Officer

Retrieved on: 
Thursday, October 19, 2023

Medallia, Inc. , the global leader in customer and employee experience, today announced the addition of Simonetta Turek as Chief Product Officer.

Key Points: 
  • Medallia, Inc. , the global leader in customer and employee experience, today announced the addition of Simonetta Turek as Chief Product Officer.
  • She will lead product management and design at Medallia as a member of the executive leadership team.
  • “By adding an experienced, talented leader like Simonetta as our new Chief Product Officer we add a proven innovator to an already accomplished product team.
  • “I am excited to step into the chief product officer role at Medallia and help to continue to deliver high value product development for our clients,” said Turek.