Bain & Company

USOSM Partner Practices Earn “World-Class” Net Promoter Scores Year-After-Year

Retrieved on: 
Thursday, February 22, 2024
Bias, Bain & Company, Patient, NPS, Nursing

USOSM is a management services company that works exclusively with premier oral and maxillofacial surgeons. Founded in November 2017, the company was the first of its kind. Widely recognized as a leader in its space, USOSM now has approximately 230 surgeon partners -- all of which, achieve an NPS of 80+, year-after-year.

Key Points: 
  • Oral Surgery Management (USOSM) surgeon partners have achieved world-class Net Promoter Score™ (NPS) status, earning an overall NPS of 86 for 2023.
  • This is particularly significant, when taking into account that the average NPS for the entire healthcare industry is approximately 58.
  • USOSM is a management services company that works exclusively with premier oral and maxillofacial surgeons.
  • A management services organization spanning 26 states, USOSM has built a best-in-class network of premier oral and maxillofacial surgeon partners.

Holly Benson, Phil Davis Elected to Grange Insurance Board of Directors

Retrieved on: 
Thursday, February 22, 2024
Insurance, Professional Services, Public policy, Financial services, Multimedia, Dartmouth College, SVP, Health, Visa, Government, MBA, Centene Corporation, University, Private sector, Accenture, Florida House, Business, Bain & Company, Florida College, Knowledge, Florida Department, Yale school, Representative, Telecommunications, Management

Today, Grange Insurance Company announced Holly Benson and Phil Davis have been appointed to serve on its Board of Directors, effective Feb. 22, 2024.

Key Points: 
  • Today, Grange Insurance Company announced Holly Benson and Phil Davis have been appointed to serve on its Board of Directors, effective Feb. 22, 2024.
  • View the full release here: https://www.businesswire.com/news/home/20240221191552/en/
    “We welcome Holly and Phil to the Grange Insurance Company Board of Directors.
  • Their extensive leadership experiences will add enormous value to Grange as we continue to innovate, transform and modernize for our associates, our agents and our valued policyholders,” said Grange Board Chair Marnette Perry.
  • "Phil brings a wealth of knowledge to Grange's Board of Directors,” said Ammendola.

Simpli.fi Shortlisted for Reed Awards as Best Political Service Team

Retrieved on: 
Thursday, March 7, 2024
Campaign, SLA, Heel, Growth, Advertising, Bain & Company, Research

FORT WORTH, Texas, March 7, 2024 /PRNewswire/ -- Simpli.fi, the Advertising Success Platform providing programmatic advertising and workflow software to agencies, brands, and media companies, today announced it was shortlisted for a Campaigns & Elections Reed Award in the "Best Political Service Team" category.

Key Points: 
  • The Reed Awards recognize excellence in political campaigning and advocacy, and celebrate the best campaign work from the previous year.
  • The "Best Political Service Team" category honors groups that deliver an exceptional client experience and best support customers in all aspects of the political campaign process.
  • "Our Political Service team has continued to exceed client expectations by operating with unparalleled responsiveness and precision that sets them apart from others in the space," said Elizabeth Maughon, Chief Customer Officer at Simpli.fi.
  • The team also translates this knowledge into tangible results by offering world-class service and service-level agreement (SLA) times specifically for political advertisers.

Persefoni Named Among America's Top GreenTech Companies 2024 by TIME and Statista

Retrieved on: 
Tuesday, March 5, 2024
Carbon, ERM, Bain & Company, Multimedia, AI, Greentech, Strategic planning, Culture, Generative, Bain, Statista, TIME, Software as a service, Organization, CMAP, Research, Environmental issues, Software, Online shopping

TEMPE, Ariz., March 5, 2024 /PRNewswire/ -- Persefoni AI Inc., a leading Climate Management & Accounting Platform (CMAP) for enterprises and financial institutions, today announces its recognition as one of America's Top GreenTech Companies 2024 by TIME and Statista.

Key Points: 
  • TEMPE, Ariz., March 5, 2024 /PRNewswire/ -- Persefoni AI Inc., a leading Climate Management & Accounting Platform (CMAP) for enterprises and financial institutions, today announces its recognition as one of America's Top GreenTech Companies 2024 by TIME and Statista.
  • Persefoni ranked eighth in the Carbon Solutions category and among the highest SaaS software solutions overall.
  • Persefoni ranked eighth in the Carbon Solutions category and among the highest SaaS software solutions overall.
  • This comprehensive research, which scrutinized more than 4,600 companies, evaluated participants on three critical dimensions: Positive Environmental Impact, Financial Strength, and Innovation Drive.

Jacob Homiller Appointed CEO of CarbiCrete

Retrieved on: 
Tuesday, February 27, 2024
Cabot Corporation, NAFTA, Growth, Master of International Studies, The Carlyle Group, MBA, Carbon, Tufts University, University, Advent International, Economics, Bain & Company, Environment, Management

MONTREAL, Feb. 27, 2024 /PRNewswire/ - CarbiCrete, a leading firm in the decarbonization of concrete, announced today that its Board of Directors has appointed Jacob Homiller as its new Chief Executive Officer.

Key Points: 
  • MONTREAL, Feb. 27, 2024 /PRNewswire/ - CarbiCrete, a leading firm in the decarbonization of concrete, announced today that its Board of Directors has appointed Jacob Homiller as its new Chief Executive Officer.
  • "I would like to thank Chris for his vision, hard work, and dedication in getting CarbiCrete to the stage it is at today.
  • Homiller brings years of experience in strategic and commercial leadership as well as operational execution to CarbiCrete.
  • "I am very excited to have joined CarbiCrete at such an important time in its growth," says Homiller.

Digital Mental Health Startup Expands Access to Culturally-Responsive Care in 3 New Markets

Retrieved on: 
Monday, February 26, 2024
Asian Americans, Health, Anxiety, Bain & Company, Population growth, Workplace, Perfectionism, Research, Depression, Nursing

NEW YORK, Feb. 26, 2024 /PRNewswire/ -- Anise Health , a culturally-responsive digital mental health platform, is expanding its individual and group services to three new states - Massachusetts, Florida, and Washington - in addition to its current operations in California and New York.

Key Points: 
  • NEW YORK, Feb. 26, 2024 /PRNewswire/ -- Anise Health , a culturally-responsive digital mental health platform, is expanding its individual and group services to three new states - Massachusetts, Florida, and Washington - in addition to its current operations in California and New York.
  • With this market growth, Anise is able to support ~50% of the Asian population in the US, marking a significant milestone in its mission to establish the gold standard of mental health care for the Asian community.
  • After expansion to Massachusetts, Florida & Washington, Anise Health can support ~50% of the US Asian population.
  • New research from Bain & Company also reports Asian Americans feel the least included in the workplace, further contributing to a decline in wellbeing and an urgent demand for access to culturally-informed care.

Jason Ding to lead Bain & Company's Greater China business

Retrieved on: 
Friday, February 23, 2024
Final good, COVID-19, Growth, Digital, Greater, True north, Transformation, Bain & Company, Interview, Renewable energy

Bain remains strongly committed to ongoing presence in China as a key market of continuing importance, with multiple growth opportunities

Key Points: 
  • Bain remains strongly committed to ongoing presence in China as a key market of continuing importance, with multiple growth opportunities
    SHANGHAI, Feb. 23, 2024 /PRNewswire/ -- Bain & Company announced today that Jason Ding has been appointed as the new managing partner of the firm's Greater China business, effective April 1, 2024.
  • Jason will succeed Weiwen Han who has successfully led Bain's business in Greater China since October 2016.
  • As such, this handover will see Weiwen returning to serving the firms' clients in its Greater China Private Equity, Consumer Products and Retail practices.
  • In his new role as managing partner for Bain Greater China, Jason will be responsible for leading the firm's growth strategy, operations, people, and brand strategy for the region.

NPS Prism reveals America's customer loyalty leaders in its latest U.S. Benchmark Report

Retrieved on: 
Wednesday, February 21, 2024
Pharmacy, BNPL, Telecommunications, NPS, Public utility, DIY, Communication, Sherwin-Williams, Mint Mobile, Nuclear power plant, Royal Naval Patrol Service, Bain & Company, Interview, CX, Retail

NEW YORK, Feb. 21, 2024 /PRNewswire/ -- NPS Prism®, Bain & Company's customer experience (CX) benchmarking service, reveals America's customer loyalty leaders in its latest U.S. Benchmarks Report, The research measures Net Promoter ScoreSM, a widely used metric of customer sentiment and loyalty, using a double-blind survey of thousands of customers to assess more than 1,000 companies across 10 industries. The result is the most comprehensive, unbiased customer loyalty leaderboard available on the market. The companies below received the highest rankings in their sectors.

Key Points: 
  • Payment solutions like peer-to-peer (P2P) and buy now, pay later (BNPL) have continued to see increased usage since 2021 and, with that, higher customer expectations.
  • The impact of inflation and pricing on utility customer sentiment depends on critical factors, such as proactive communication and consistent transparency relating to rate changes.
  • In a competitive pharmacy landscape, local independent pharmacies and Publix emerge as industry leaders as they shift focus to personalized customer experience.
  • This report summarizes each industry's key customer sentiment metrics, including relationship NPS (rNPS), which captures the overall customer sentiment about a particular brand, and/or product NPS (pNPS), which measures customer satisfaction at the product level.

VAULT RELEASES 2024 RANKINGS OF BEST CONSULTING FIRMS TO WORK FOR IN EMEA AND APAC REGIONS

Retrieved on: 
Wednesday, February 21, 2024
SVP, Culture, Consultant, AWR, Most, Uncertainty, Tremor, Bain & Company

NEW YORK, Feb. 21, 2024 /PRNewswire/ -- Vault, the leader in data-driven employer rankings and verified employee reviews, today released its 2024 rankings of the Best Consulting Firms to Work For in the Europe, Middle East, and Africa (EMEA) and Asia-Pacific (APAC) regions. These rankings recognize the leading firms in more than 70 categories, including the Best Consulting Firms to Work For in EMEA and APAC. For each region, Vault also ranks the Most Prestigious Consulting Firms, Best Consulting Firms by Practice Area, and Best Consulting Firms by Employment Factor.

Key Points: 
  • These rankings recognize the leading firms in more than 70 categories, including the Best Consulting Firms to Work For in EMEA and APAC.
  • For each region, Vault also ranks the Most Prestigious Consulting Firms, Best Consulting Firms by Practice Area, and Best Consulting Firms by Employment Factor.
  • Munich-based Roland Berger took the #2 spot behind Bain & Company in the Best Consulting Firms to Work for in EMEA.
  • Smaller, regionally focused firms are also among the Best Consulting Firms to Work For in EMEA and APAC.

CloudMoyo Wins Highest Delivery NPS Partner of the Year Award at Icertis Partner Summit 2024

Retrieved on: 
Tuesday, February 20, 2024
Senior, Artificial intelligence, NPS, SAP, ICI, Growth, Life, Commerce, Imagination, Bain & Company, Microsoft, Partner, Partnership

BELLEVUE, Wash., Feb. 20, 2024 /PRNewswire/ -- Award-winning digital engineering firm, CloudMoyo, has won the Highest Delivery NPS Partner of the Year Award at the 2024 Icertis Partner Summit.

Key Points: 
  • BELLEVUE, Wash., Feb. 20, 2024 /PRNewswire/ -- Award-winning digital engineering firm, CloudMoyo, has won the Highest Delivery NPS Partner of the Year Award at the 2024 Icertis Partner Summit.
  • CloudMoyo earned the Highest Delivery NPS Partner Award with a Net Promoter Score (NPS) of 73.
  • "Icertis is excited to honor CloudMoyo with the Highest Delivery NPS award.
  • CloudMoyo is looking forward to continued partnership with Icertis, focusing on the continued delivery of excellence and innovating with exciting new launches by Icertis like Icertis Copilots.