LivePerson

Zscaler Finds Enterprise Use of AI/ML Tools Skyrocketed Nearly 600% Over the Last Year, Putting Enterprises at Risk

Retrieved on: 
Wednesday, March 27, 2024
Research, Organization, OpenAI, Environment, Garbage, Risk, SAN, Gold, Acquisition, Financial services, AI, ZS, LivePerson, Safety, Zero trust security model, ChatGPT, TB, Intellectual property, Privacy, Medical device

SAN JOSE, Calif., March 27, 2024 (GLOBE NEWSWIRE) -- Zscaler, Inc. (NASDAQ: ZS), the leader in cloud security, today announced the release of its 2024 AI Security Report, which draws on more than 18 billion AI transactions across the Zscaler Zero Trust Exchange™ cloud security platform from April 2023 to January 2024. Zscaler ThreatLabz researchers analyzed how enterprises use AI/ML tools and mapped trends across sectors and geographies, highlighting how businesses are adapting to the shifting AI landscape and managing security around the use of AI tools. Today's enterprises must secure a transformation driven by generative AI (GenAI) bidirectionally: by securely adopting GenAI tools in the enterprise with Zero Trust while leveraging it to defend against the new AI-driven threat landscape. 

Key Points: 
  • The top five countries generating the most enterprise AI transactions are the US, India, the UK, Australia, and Japan.
  • Despite the mounting security risk and increasing number of data protection incidents, enterprises are adopting AI tools in large numbers.
  • Although the UK's share of global enterprise AI transactions is only 5.5%, it leads enterprise AI traffic in EMEA with over 20%.
  • In the APAC region, ThreatLabz discovered a staggering increase of nearly 1.3 billion (135%) more enterprise AI transactions compared to EMEA.

LivePerson Reports Inducement Grants Under NASDAQ Listing Rule 5635(c)(4)

Retrieved on: 
Monday, March 25, 2024
Employment, LivePerson, LPSN

NEW YORK, March 25, 2024 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN) is providing confirmatory notice, pursuant to the requirements of Nasdaq Listing Rule 5635(c)(4), of recent inducement equity-based incentive grants that LivePerson made to John Sabino, LivePerson's new Chief Executive Officer, in connection with his hiring effective January 10, 2024.

Key Points: 
  • NEW YORK, March 25, 2024 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN) is providing confirmatory notice, pursuant to the requirements of Nasdaq Listing Rule 5635(c)(4), of recent inducement equity-based incentive grants that LivePerson made to John Sabino, LivePerson's new Chief Executive Officer, in connection with his hiring effective January 10, 2024.
  • Pursuant to the terms of his employment agreement, on March 15, 2024, LivePerson granted to Mr. Sabino equity awards consisting of 3,354,839 RSUs, and an option to purchase 1,000,000 shares of LivePerson's common stock.
  • The stock option will become exercisable when certain performance and time-based metrics are met.
  • Each of the equity awards is subject to Mr. Sabino's continued employment on the scheduled vesting dates, and all of the equity awards were granted as an inducement material to Mr. Sabino entering into employment with LivePerson.

Fast Company names LivePerson one of the World's Most Innovative Companies of 2024

Retrieved on: 
Tuesday, March 19, 2024
Cloud, Editorial, Culture, OpenAI, Growth, MIC, LPSN, Intelligence, AI, Hope, Building, LivePerson, Human voice, Most, Weak artificial intelligence, Artificial intelligence, Human

NEW YORK, March 19, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, has been named to Fast Company's prestigious list of the World's Most Innovative Companies of 2024. This marks the third time that Fast Company has ranked LivePerson as one of the world's most innovative companies in the field of artificial intelligence.

Key Points: 
  • This marks the third time that Fast Company has ranked LivePerson as one of the world's most innovative companies in the field of artificial intelligence.
  • This year, Fast Company named LivePerson to its Applied AI list, which honors companies "embracing artificial intelligence to reinvent how business is done."
  • In 2022, Fast Company named LivePerson the #1 Most Innovative Artificial Intelligence Company in the World, succeeded by OpenAI in 2023.
  • This year's Most Innovative Companies list validates that LivePerson is the bridge to the digital-first, AI-empowered future," said John Sabino, CEO of LivePerson.

LivePerson and Infinity partner to help brands better personalize digital experiences through the power of conversational intelligence

Retrieved on: 
Wednesday, March 13, 2024
Automation, ROI, LPSN, Intelligence, Acquisition, Customer, AI, CX, Senior, LivePerson, Marketing

NEW YORK, March 13, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, and Infinity, the award-winning call analytics platform, today announced a partnership to help brands better personalize digital experiences through the power of conversational data and intelligence.

Key Points: 
  • NEW YORK, March 13, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, and Infinity , the award-winning call analytics platform, today announced a partnership to help brands better personalize digital experiences through the power of conversational data and intelligence .
  • The new partnership drives enhanced personalization and measurable ROI by making it easy to connect attribution data across voice calls and digital messaging conversations.
  • "This is just the beginning for our partnership with LivePerson," said Warren Newbert, CEO of Infinity.
  • This is a win-win for brands and their customers — and it's indicative of the bold vision we share with LivePerson for the opportunities within the conversational intelligence space."

Mobileye Global Inc. investors: Please contact the Portnoy Law Firm to recover your losses; March 18, 2024 deadline

Retrieved on: 
Tuesday, February 27, 2024
Mobileye, Original equipment manufacturer, Tier 1, LivePerson, Medicare, EyeQ, SOC, Bank statement, Fine chemical

LOS ANGELES, Feb. 26, 2024 (GLOBE NEWSWIRE) -- The Portnoy Law Firm advises Mobileye Global Inc. (NASDAQ: MBLY) investors that a lawsuit was filed on behalf of investors that purchased Mobileye securities between January 26, 2023 and January 3, 2024 inclusive (the “Class Period”).

Key Points: 
  • Investors are encouraged to contact attorney Lesley F. Portnoy , by phone 844-767-8529 or email : [email protected], to discuss their legal rights, or click here to join the case via www.portnoylaw.com .
  • The Portnoy Law Firm can provide a complimentary case evaluation and discuss investors’ options for pursuing claims to recover their losses.
  • Mobileye attributed this to supply chain challenges in 2021 and 2022, along with lower-than-expected production at certain OEMs in 2023.
  • The Portnoy Law Firm represents investors in pursuing claims caused by corporate wrongdoing.

Glancy Prongay & Murray LLP Announces Investigation of LivePerson, Inc. (LPSN)

Retrieved on: 
Tuesday, March 5, 2024
Class Action Lawsuit, Professional Services, Legal, LivePerson, GPM, Helmsley Building, LPSN, Suite

Glancy Prongay & Murray LLP (“GPM”) announces its investigation of LivePerson, Inc. (Nasdaq: LPSN) concerning the Company and its directors’ and officers’ possible violations of state laws.

Key Points: 
  • Glancy Prongay & Murray LLP (“GPM”) announces its investigation of LivePerson, Inc. (Nasdaq: LPSN) concerning the Company and its directors’ and officers’ possible violations of state laws.
  • If you inquire by email please include your mailing address, telephone number, and the number of shares purchased and held.
  • This press release may be considered Attorney Advertising in some jurisdictions under the applicable law and ethical rules.
  • View source version on businesswire.com: https://www.businesswire.com/news/home/20240305880208/en/

LivePerson recognized in Digital Customer Interaction Solutions Landscape Report

Retrieved on: 
Tuesday, March 5, 2024
Conversational commerce, AI, Generative, Forrester Research, LPSN, LivePerson, Conversation, Research, Sales

NEW YORK, March 5, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, has been named among Notable Vendors in Forrester's new report, "The Digital Customer Interaction Solutions Landscape, Q1 2024."

Key Points: 
  • Report from leading independent research firm covers the use of digital customer interaction solutions for orchestration, AI, and asynchronous communication
    NEW YORK, March 5, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, has been named among Notable Vendors in Forrester's new report, "The Digital Customer Interaction Solutions Landscape, Q1 2024."
  • The new report provides an overview of how contact center and digital business leaders "can use digital customer interaction solutions to orchestrate customer interactions across digital channels, leverage AI to automate conversations and enhance agent workflows, and introduce solutions built for asynchronous communication at scale."
  • "The Conversational AI for Customer Service Landscape, Q4 2023," which named LivePerson among Notable Vendors.
  • Download the Forrester report " The Digital Customer Interaction Solutions Landscape, Q1 2024 " using your Forrester.com login.

LivePerson Announces Fourth Quarter 2023 Financial Results

Retrieved on: 
Wednesday, February 28, 2024
CFO, Acquisition, Net, Average cost, Growth, LPSN, LivePerson, Ratio, GAAP, Uncertainty, ARPC, Research, Depreciation, Partnership, Pharmaceutical industry

NEW YORK, Feb. 28, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson" the "Company", "we" or "us"), the enterprise leader in digital customer conversations, today announced financial results for the fourth quarter ended December 31, 2023.

Key Points: 
  • -- Total Revenue of $95.5M, above the midpoint of our guidance range --
    NEW YORK, Feb. 28, 2024 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson" the "Company", "we" or "us"), the enterprise leader in digital customer conversations, today announced financial results for the fourth quarter ended December 31, 2023.
  • LivePerson signed 62 deals in total for the fourth quarter, consisting of 16 new and 46 existing customer contracts, including 3 seven-figure deals.
  • Adjusted operating loss, a non-GAAP financial metric, for the fourth quarter of 2023 was $4.0 million, as compared to a $16.1 million adjusted operating loss for the fourth quarter of 2022.
  • Adjusted EBITDA, a non-GAAP financial measure, for the fourth quarter of 2023 was $3.7 million as compared to an adjusted EBITDA loss of $5.2 million for the fourth quarter of 2022.

LivePerson appoints Kevin Meeks as Chief Customer Officer to help brands maximize ROI of digital conversations

Retrieved on: 
Wednesday, February 21, 2024
Senior, Apptio, Meekness, DocuSign, Customer success, Investment, Growth, LPSN, LivePerson, History, Central Waqf Council, VMware, Splunk, Management

NEW YORK, Feb. 21, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced the appointment of Chief Customer Officer Kevin Meeks. An established customer experience leader with a track record of success driving revenue and improvements in gross retention, Meeks will be the company's first Chief Customer Officer, responsible for helping customer brands fully realize the value of their investments in LivePerson's award-winning platform for AI-empowered digital customer conversations.

Key Points: 
  • NEW YORK, Feb. 21, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced the appointment of Chief Customer Officer Kevin Meeks.
  • An established customer experience leader with a track record of success driving revenue and improvements in gross retention, Meeks will be the company's first Chief Customer Officer, responsible for helping customer brands fully realize the value of their investments in LivePerson's award-winning platform for AI-empowered digital customer conversations.
  • Over the past two decades, Meeks has led winning customer-centric organizations at high-growth companies, including building and scaling both pre-sales and customer success teams.
  • Most recently, he served as Senior Vice President, Customer Success at VMware, where he led a 1,400-person global success organization.

LivePerson to Announce Fourth Quarter 2023 Financial Results on February 28, 2024

Retrieved on: 
Friday, February 16, 2024
CFO, LivePerson, LPSN, Telephone

(Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced the planned release of its fourth quarter financial results after the market close on Wednesday, February 28, 2024.

Key Points: 
  • (Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced the planned release of its fourth quarter financial results after the market close on Wednesday, February 28, 2024.
  • CEO John Sabino and CFO & COO John Collins will host a conference call later that day, at 5:00 p.m. Eastern Time.
  • If you are unable to participate in the live call, the teleconference will be available for replay approximately two hours after the call until March 13, 2024.
  • To access the replay, call 1-844-512-2921 (U.S. and Canada) or 1-412-317-6671 (international); please reference the conference ID "13743243."