Consumer behaviour

Top 5 Robot Trends 2022 - International Federation of Robotics Reports

Retrieved on: 
Wednesday, February 16, 2022
Technology, Automotive Manufacturing, Manufacturing, Software, Training, Hardware, Electronic Design Automation, Data Management, Education, International Federation of Robotics, Software, Automation, FANUC, Consumer behaviour, KUKA, COVID-19, List of international sports federations, Human, Industry, ABB, Machine shop, Robotics

The International Federation of Robotics analyzes the top 5 trends shaping robotics and automation around the globe.

Key Points: 
  • The International Federation of Robotics analyzes the top 5 trends shaping robotics and automation around the globe.
  • Transformation for robotic automation is picking up speed across traditional and new industries, says Milton Guerry, President of the International Federation of Robotics.
  • 1 - Robots adopted by new industries: Segments that are relatively new to automation are rapidly adopting robots.
  • Robot manufacturers like ABB, FANUC, KUKA, and YASKAWA all register between 10,000 and 30,000 participants in their robot classes across more than 30 countries every year.

New global study by Cint uncovers how consumers balance online convenience versus online fatigue entering year three of the pandemic

Retrieved on: 
Monday, January 31, 2022
Online, Habit, Music, Organization, Fatigue, GfK, Behavior, Gen, Shoppers Drug Mart, Technology, Consumer behaviour, Population, Generation Z, Zappi, SurveyMonkey, Consumer, Appetite, Digital, Time, Kantar, Retail, Online shopping, Nasdaq Stockholm, CINT

STOCKHOLM, Jan. 31, 2022 /PRNewswire/ -- Cint, a global software leader in digital insights gathering, used its market research technology platform to explore how consumers in the United States, United Kingdom and India are responding to spending more time online as the pandemic enters year three. The study encompassed specific impacts on behaviors like streaming, gaming, shopping, online dating, online appointments and working. A new white paper based on the findings, Convenience versus fatigue in a digital world, illustrates the effects of digitalization on consumer mindset and behavior, across regions and generations.  

Key Points: 
  • The study encompassed specific impacts on behaviors like streaming, gaming, shopping, online dating, online appointments and working.
  • A new white paper based on the findings, Convenience versus fatigue in a digital world , illustrates the effects of digitalization on consumer mindset and behavior, across regions and generations.
  • The data in the paper illustrates consumer reactions to both the convenience and the mounting exhaustion surrounding moving life almost completely online.
  • The study further illustrates the critical nature of using the right technology to conduct targeted, nimble consumer research in a global marketplace that continues to rapidly change.

New global study by Cint uncovers how consumers balance online convenience versus online fatigue entering year three of the pandemic

Retrieved on: 
Monday, January 31, 2022
Online, Habit, Music, Organization, Fatigue, GfK, Behavior, Gen, Shoppers Drug Mart, Technology, Consumer behaviour, Population, Generation Z, Zappi, SurveyMonkey, Consumer, Appetite, Digital, Time, Kantar, Online shopping, Retail, Nasdaq Stockholm, CINT

The study encompassed specific impacts on behaviors like streaming, gaming, shopping, online dating, online appointments and working.

Key Points: 
  • The study encompassed specific impacts on behaviors like streaming, gaming, shopping, online dating, online appointments and working.
  • A new white paper based on the findings, Convenience versus fatigue in a digital world , illustrates the effects of digitalization on consumer mindset and behavior, across regions and generations.
  • The data in the paper illustrates consumer reactions to both the convenience and the mounting exhaustion surrounding moving life almost completely online.
  • The study further illustrates the critical nature of using the right technology to conduct targeted, nimble consumer research in a global marketplace that continues to rapidly change.

Europe B2C E-Commerce Market 2022, Featuring Amazon, Argos, Aliexpress, eBay, El Corte Ingles, IKEA and Zalando - ResearchAndMarkets.com

Retrieved on: 
Wednesday, January 26, 2022
Internet, Online Retail, Retail, Technology, Specialty, COVID-19, Shoe, Fenton, Consumer behaviour, Consumer electronics, Clothing, Growth, Food, Technology, Amazon (company), B2C, Electronics, Retail, Online shopping

The "Europe B2C E-Commerce Market 2022" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Europe B2C E-Commerce Market 2022" report has been added to ResearchAndMarkets.com's offering.
  • The report shares insights into the B2C E-Commerce market development, latest trends, and forecasts in Europe, including the effects of the COVID-19 pandemic.
  • Another advanced market, Germany, had its B2C E-Commerce market increased by more than 20% y-o-y in 2020.
  • Furthermore, a considerable part of overall B2C E-Commerce sales value in Spain was from transactions from Spain to abroad.

Mollie partners with Chargebee to deliver effortless subscription payments

Retrieved on: 
Thursday, January 27, 2022
Consumer behaviour, Industry, IOT, EU, Software as a service, Seven Seas, Molly, Growth, SAN, IDEAL, E-commerce, Direct debit, API, PSP, SME, CEO, Partnership, Mobile phone, Online shopping, Publication

The integration with Chargebee simplifies subscription billing for merchants, providing an easy-to-install, out-of-the-box subscription management platform that offers all leading European payment methods, including iDEAL, SEPA Direct Debit, and credit cards.

Key Points: 
  • The integration with Chargebee simplifies subscription billing for merchants, providing an easy-to-install, out-of-the-box subscription management platform that offers all leading European payment methods, including iDEAL, SEPA Direct Debit, and credit cards.
  • "We want to make payments effortless for everyone, so we're thrilled to partner with Chargebee to provide the best-in-class subscription management and billing capabilities to empower businesses to grow," said Shane Happach, CEO at Mollie.
  • Consumer behavior is changing quickly, with online purchases and subscription payments witnessing continuous growth in the past few years .
  • Chargebee is the subscription management platform that automates revenue operations of over 4,000 subscription-based businesses from startups to enterprises.

NetBase Quid and Twitter Get Up Close with Personal Care Products

Retrieved on: 
Wednesday, January 19, 2022
Research, Birdseye, The New York Times, Consumer behaviour, Growth, Hyundai, Intelligence, T-Mobile, View, Industry, CPG, Multimedia, Food, Twitter, Family, Friends, Microsoft, Partnership, BCG, Walmart, Cryptocurrency, Public relations, United Airlines, Ogilvy

The report reveals distinct shifts in consumer behaviors and preferences about personal care products in comparison from 2020 to 2021.

Key Points: 
  • The report reveals distinct shifts in consumer behaviors and preferences about personal care products in comparison from 2020 to 2021.
  • Post-quarantine shoppers are more critical, and they're questioning the value, effectiveness, and composition of all their personal care products shown through over a million conversationsof personal care products in 2021.
  • Analyzing data from a global data set of Twitter conversations year over year in 2020 and 2021, NetBase Quid conducted this research into global Twitter conversations to create this report.
  • Looking forward to 2022, brands can anticipate personal care products having an important role to play in getting consumers closer to the "new normal."

Spanish Grocer Consum Wins the Ultimate Marketing Strategy Award at the 2021 Algonomy Customer Excellence Awards

Retrieved on: 
Tuesday, December 14, 2021
ACE, Customer, Solution, Learning, Ultimate, SAN, Industry, Adoption, AI, Consumer behaviour, CEO, CDP, Communes of Burundi, Supermarket, Social media, Algorithm, Sales, Online shopping, Algorithmic

SAN FRANCISCO and BENGALURU, India, Dec. 14, 2021 /PRNewswire/ -- Algonomy, the leader in Algorithmic Customer Engagement (ACE) solutions, announced Consum Cooperativa Valenciana as the winner of the Ultimate Marketing Strategy Award category at the Algonomy Customer Awards event held on Oct 13th, 2021. Consum was selected as a winner among six finalists shortlisted from over 400 enterprise brands in contention for the Algonomy Customer Excellence (ACE) awards.

Key Points: 
  • SAN FRANCISCO and BENGALURU, India, Dec. 14, 2021 /PRNewswire/ -- Algonomy, the leader in Algorithmic Customer Engagement (ACE) solutions, announced Consum Cooperativa Valenciana as the winner of the Ultimate Marketing Strategy Award category at the Algonomy Customer Awards event held on Oct 13th, 2021.
  • Consum was selected as a winner among six finalists shortlisted from over 400 enterprise brands in contention for the Algonomy Customer Excellence (ACE) awards.
  • The marketing team at Consum wanted a holistic system that connects their website/app with the Loyalty App, Call Center System and Customer Marketing Platform to provide personalized interactions to their shoppers.
  • With the help of Algonomy, we were able to unify customer data across standalone systems and leverage advanced customer analytics to provide meaningful customer journeys.

Top-Performing Businesses Engage with Customers in a Mature Omnichannel Environment, New Survey Finds

Retrieved on: 
Monday, December 6, 2021
CEO, PST, Metric, Solution, MNOS, EST, Twitter, View, Research, Marketing, Consumer behaviour, SMS, Multimedia, Customer experience, Retail, Public relations, Sales, Mobile phone

"During the holiday season and beyond, companies need to consider how they can best connect with and engage their customers.

Key Points: 
  • "During the holiday season and beyond, companies need to consider how they can best connect with and engage their customers.
  • Yet only 40% of marketers and 62% of customer support professionals said their companies currently use SMS to engage customers.
  • However, less than one-fifth of customer support and marketing teams have completely unified the channels they use to interact with customers.
  • Mitto is a leading provider of global, omnichannel communications solutions, supporting business growth with advanced customer engagement technology and messaging enablement.

E-commerce in Latin America to expand 37 percent in 2021, as Pix and digital wallets lead the charge in payments, per EBANX study

Retrieved on: 
Tuesday, November 23, 2021
Adoption, Amazon, CEO, Travel, Mercy Beyond Borders, AliExpress, Boleto, Latin Americans, USD, Digital, Solution, Pix, Research, Consumer behaviour, Acceleration, MercadoLibre, Smartphone, AMI, Beyond Borders, Super Mario, Ecosystem, Growth, Renewable energy, Cryptocurrency, Online shopping

"The data presented in this year's study finds the rapidly evolving payments landscape has become a real foundation that supports the consistent growth of the entire digital commerce market in LatAm."

Key Points: 
  • "The data presented in this year's study finds the rapidly evolving payments landscape has become a real foundation that supports the consistent growth of the entire digital commerce market in LatAm."
  • Pix volumes for online purchases will nearly double every year, growing at a 95 percent rate until 2024, according to AMI.
  • By the end of 2021, nearly 60 percent of LatAm's total digital commerce purchases will be paid through smartphones.
  • The company was founded in 2012 with the mission of giving access for Latin Americans to purchase from international e-commerce merchants.

TVision and Gemius Bring Cross-Platform Measurement of TV, PC and Mobile Video to the Ad Industry

Retrieved on: 
Monday, October 4, 2021
T-Mobile US, PC, Partnership, Consumer behaviour, Solution, Behavior, Liu Yan, CTV, Advertising, YouTube, CIMM, Marketing, CEO, Hulu, Europe, Research, EMEA, Time, Industry, GLOBE, Mobile phone, Television, Risk management

The challenge for brands is to align campaigns across all these platforms in order to avoid wearout and frequency overload.

Key Points: 
  • The challenge for brands is to align campaigns across all these platforms in order to avoid wearout and frequency overload.
  • Advertisers need unified and transparent measurement of ad impact across all of these screens.
  • TVision and Gemius joint solution will accurately measure video ads across platforms.
  • Both Gemius and TVision provide tag-less detection of ads, allowing for transparent measurement of all advertising including ads shown in walled gardens.