US Airways

Twitter Tumbles, FOXNews.com Falls to Record-Low Satisfaction Score, ACSI Data Show

Retrieved on: 
Tuesday, July 27, 2021
Technology, Professional services, Search engine optimization, Search engine marketing, Entertainment, Blogging, Other Communications, Publishing, Public relations, Investor relations, Other Technology, Advertising, Communications, Other Professional Services, Internet, Mobile, Wireless, Data management, Other Entertainment, American Customer Satisfaction Index, Services marketing, Software, Operating systems, Customer satisfaction, ACSI, Satisfaction, US Airways, Twitter, Airlines

Customer satisfaction with each category may be unchanged, but its hard to ignore the negative movement among these well-known players.

Key Points: 
  • Customer satisfaction with each category may be unchanged, but its hard to ignore the negative movement among these well-known players.
  • Twitter takes last place after experiencing the largest decline across all three e-business categories, plummeting 10% to an ACSI score of 61.
  • News and opinion websites hold steady, yet satisfaction with FOXNews.com falls to record low
    Following a 3.9% drop one year ago, user satisfaction with news and opinion websites holds steady at an ACSI score of 74.
  • ACSI and its logo are Registered Marks of American Customer Satisfaction Index LLC.

United Airlines CEO Scott Kirby Highlights Renewed Focus On Passenger Experience During Broadcast Event

Retrieved on: 
Monday, July 26, 2021
Aviation, Airlines, Human activities, Low-cost carriers, Tune Group, American Airlines Group, AirAsia, Scott Kirby, US Airways, Qatar Airways, Willie Walsh, Airline

LONDON, July 26, 2021 /PRNewswire/ -- Scott Kirby, CEO of United Airlines, was amongst the biggest names in aviation that took part in the record-breaking FlightPlan: C-Suite Week online broadcast, highlighting the biggest lessons he has learned from the COVID-19 global pandemic and the airline's renewed focus and commitment to change its passenger experience as a result.

Key Points: 
  • LONDON, July 26, 2021 /PRNewswire/ -- Scott Kirby, CEO of United Airlines, was amongst the biggest names in aviation that took part in the record-breaking FlightPlan: C-Suite Week online broadcast, highlighting the biggest lessons he has learned from the COVID-19 global pandemic and the airline's renewed focus and commitment to change its passenger experience as a result.
  • In addition to Scott Kirby, FlightPlan: C-Suite Weekconsisted of interviews with Akbar Al Baker (Group CEO, Qatar Airways), Tony Fernandes (CEO and Founder, AirAsia Group), Christine Ourmires-Widener (CEO, TAP Air Portugal), and Willie Walsh (Director General, IATA and former CEO of IAG).
  • The interviews also explored the ability of digitalisation to accelerate profitable growth for airlines and meet evolving passenger needs.
  • Steering United Airlines through the pandemic has brought the critical importance of customer experience to the fore for Kirby.

Community Coffee Soars With Southwest Airlines As In-flight Service Resumes

Retrieved on: 
Thursday, July 22, 2021
Food and drink, Coffee, Crops, US Airways, Airlines

BATON ROUGE, La., July 22, 2021 /PRNewswire/ -- Air travelers and coffee drinkers have something to love about flying again. Community Coffee®, made famous by generations of discerning coffee drinkers in Louisiana and now one of the fastest-growing coffee brands in America, is back aboard most Southwest Airlines flights after a pandemic pause.

Key Points: 
  • Community Coffee , made famous by generations of discerning coffee drinkers in Louisiana and now one of the fastest-growing coffee brands in America, is back aboard most Southwest Airlines flights after a pandemic pause.
  • Community Coffee's Signature Blend dark roast has been the Dallas-based airline's choice for in-flight coffee service since 2016.
  • For every pound of Community Coffee served on a Southwest flight, the airline and Community Coffee donate to the ECOM Foundation,a nonprofit organization focused on ensuring a better life for origin producers through healthcare, education, training and housing programs.
  • To celebrate its return to the skies, Community Coffee is holding a "Community in my Suitcase" social media sweepstakes.

Ryder Expands Last-Mile Delivery Network Amid Escalating Consumer Demands

Retrieved on: 
Thursday, July 22, 2021
Luxury, Automotive, Other Manufacturing, Discount, Variety, Textiles, Department Stores, Packaging, Other Retail, Chemicals, Plastics, Logistics, Supply chain management, Specialty, Manufacturing, Office Products, Retail, Other Transport, Trucking, Transport, Catalog, Home Goods, Fleet management, Online Retail, Transport, Ryder, Service industries, Human activities, Last mile, US Airways, Milwaukee

With new hubs in Milwaukee and Philadelphia, Ryder continues to position its customers some the worlds biggest brands closer to end-consumers in order to meet ever-growing demands for delivery in two days or less.

Key Points: 
  • With new hubs in Milwaukee and Philadelphia, Ryder continues to position its customers some the worlds biggest brands closer to end-consumers in order to meet ever-growing demands for delivery in two days or less.
  • View the full release here: https://www.businesswire.com/news/home/20210722005010/en/
    Ryder announces further expansion of Ryder Last Mile, a customizable, multi-tiered delivery solution for big-and-bulky goods, with new hubs in Milwaukee and Philadelphia.
  • With more than 100 additional locations, the Ryder Last Mile network can cover 95% of the U.S., including Puerto Rico and Hawaii, within a two-day timeframe.
  • At delivery, RyderView offers electronic proof of delivery and an option to complete an automated customer survey.

Frontier Group Holdings, Inc. Announces New Board Member

Retrieved on: 
Tuesday, July 20, 2021
Aviation, Republic Airways, Airlines, Low-cost carriers, Frontier Airlines, Bill Franke, Kumpf, US Airways, Human activities

DENVER, July 20, 2021 (GLOBE NEWSWIRE) -- Frontier Group Holdings, Inc., parent company of Frontier Airlines, Inc. (NASDAQ: ULCC), today announced the appointment of Ofelia Kumpf to the companys Board of Directors.

Key Points: 
  • DENVER, July 20, 2021 (GLOBE NEWSWIRE) -- Frontier Group Holdings, Inc., parent company of Frontier Airlines, Inc. (NASDAQ: ULCC), today announced the appointment of Ofelia Kumpf to the companys Board of Directors.
  • We are delighted to have Ms. Kumpf join the Frontier Board of Directors, said William A. Franke, chairman of Frontier Group Holdings, Inc.
  • Her experience and demonstrated professional leadership, strategic planning and customer-centric growth strategies, make her an excellent addition to our Board.
  • With approximately 150 new Airbus planes on order, Frontier will continue to grow to deliver on the mission of providing affordable travel across America.

World's Best Airlines for 2021

Retrieved on: 
Tuesday, July 20, 2021
Airlines, Aviation, Human activities, Association of Asia Pacific Airlines, Airline tickets, Star Alliance, British Air Transport Association, British brands, British Airways, Qantas, US Airways, Lufthansa

Air New Zealand, a previous winner of Airline of the Year in 2020, picked up Best Premium Economy and Best Economy.

Key Points: 
  • Air New Zealand, a previous winner of Airline of the Year in 2020, picked up Best Premium Economy and Best Economy.
  • Qantas, won Best Domestic Airline Service, and Best Lounges while Singapore Airlines picked up Best First Class.
  • Excellence in Long Haul travel: United Airlines (Americas), Lufthansa (Europe), Qatar Airways (Middle-East/Africa), Singapore Airlines (Asia) and Air New Zealand (Pacific).
  • AirlineRatings.com also named its Best of the Best: Qatar Airways, Air New Zealand, Singapore Airlines, Qantas, Emirates, Cathay Pacific, Virgin Atlantic, United Airlines, EVA Air, British Airways, Lufthansa, ANA, Finnair, Japan Air Lines, KLM, Hawaiian Airlines, Alaska Airlines, Virgin Australia, Delta Air Lines, and Etihad Airways.

World's Best Airlines for 2021

Retrieved on: 
Tuesday, July 20, 2021
Airlines, Aviation, Human activities, Association of Asia Pacific Airlines, Airline tickets, Star Alliance, British Air Transport Association, British brands, British Airways, Qantas, US Airways, Lufthansa

Air New Zealand, a previous winner of Airline of the Year in 2020, picked up Best Premium Economy and Best Economy.

Key Points: 
  • Air New Zealand, a previous winner of Airline of the Year in 2020, picked up Best Premium Economy and Best Economy.
  • Qantas, won Best Domestic Airline Service, and Best Lounges while Singapore Airlines picked up Best First Class.
  • Excellence in Long Haul travel: United Airlines (Americas), Lufthansa (Europe), Qatar Airways (Middle-East/Africa), Singapore Airlines (Asia) and Air New Zealand (Pacific).
  • AirlineRatings.com also named its Best of the Best: Qatar Airways, Air New Zealand, Singapore Airlines, Qantas, Emirates, Cathay Pacific, Virgin Atlantic, United Airlines, EVA Air, British Airways, Lufthansa, ANA, Finnair, Japan Air Lines, KLM, Hawaiian Airlines, Alaska Airlines, Virgin Australia, Delta Air Lines, and Etihad Airways.

Tento Applied Sciences and Ink Aviation Accelerate Digital Health Verification Process for Airlines

Retrieved on: 
Thursday, July 15, 2021
Aviation, Airlines, Tento, Nauru International Airport, Nauru Airlines, Ink, US Airways, Human activities

Caribbean Airlines and Nauru Airlines have already selected the Ink solution for its unique ability to rapidly verify the COVID-19 health status of passengers or crew.

Key Points: 
  • Caribbean Airlines and Nauru Airlines have already selected the Ink solution for its unique ability to rapidly verify the COVID-19 health status of passengers or crew.
  • Mark Shaw, CEO, Tento Applied Sciences, says: "Our joint venture with Ink Aviation deliversa secure and trusted framework to meet the airline industry's urgent challenges.
  • Shawn Richards, Founder and CEO, INK Aviation, says: "We are working with Tento Applied Sciences because their suite of digital health solutions creates a medical trust chain that is critical for security and data privacy.
  • For further information on Tento Applied Sciences, visit: www.tentoas.com
    For more information on Ink Aviation, visit: www.aviation.ink

Tento Applied Sciences and Ink Aviation Accelerate Digital Health Verification Process for Airlines

Retrieved on: 
Thursday, July 15, 2021
Aviation, Airlines, Tento, Nauru International Airport, Nauru Airlines, Ink, US Airways, Human activities

Caribbean Airlines and Nauru Airlines have already selected the Ink solution for its unique ability to rapidly verify the COVID-19 health status of passengers or crew.

Key Points: 
  • Caribbean Airlines and Nauru Airlines have already selected the Ink solution for its unique ability to rapidly verify the COVID-19 health status of passengers or crew.
  • Mark Shaw, CEO, Tento Applied Sciences, says: "Our joint venture with Ink Aviation deliversa secure and trusted framework to meet the airline industry's urgent challenges.
  • Shawn Richards, Founder and CEO, INK Aviation, says: "We are working with Tento Applied Sciences because their suite of digital health solutions creates a medical trust chain that is critical for security and data privacy.
  • For further information on Tento Applied Sciences, visit: www.tentoas.com
    For more information on Ink Aviation, visit: www.aviation.ink

JetBlue Announces Webcast of Second Quarter 2021 Earnings Conference Call

Retrieved on: 
Tuesday, July 13, 2021
Other Transport, Other Travel, Air, Transport, Travel, Airlines, Aviation, Low-cost carriers, JetBlue, Fort Lauderdale–Hollywood International Airport, US Airways, Los Angeles International Airport, Orlando International Airport

JetBlue Airways Corporation (Nasdaq: JBLU) announced today that it will hold its quarterly conference call to discuss second quarter 2021 financial results on July 27th, 2021 at 10:00 a.m.

Key Points: 
  • JetBlue Airways Corporation (Nasdaq: JBLU) announced today that it will hold its quarterly conference call to discuss second quarter 2021 financial results on July 27th, 2021 at 10:00 a.m.
  • A live, listen-only webcast of the call will be available on JetBlue's investor relations website at the following web address:
    For those unable to listen to the live webcast, it will also be archived on JetBlue's investor relations website under 'Audio Archives' following the conference call.
  • JetBlue is New York's Hometown Airline, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando, and San Juan.
  • JetBlue carries customers across the U.S., Caribbean, and Latin America.