Customer

MetTel Secures Stevie® Awards for Sales & Customer Service for the 11th Consecutive Year

Retrieved on: 
Wednesday, March 20, 2024
Organization, FAQ, POTS, Stevie Awards, Customer, CAP, Playbook, Starlink, Customer service, NCS, Industrial design

NEW YORK, March 20, 2024 /PRNewswire/ -- MetTel, a digital transformation and communications leader and four-time Gartner Magic Quadrant leader, has won three Stevie Awards in the 18th Annual Stevie Awards for Sales & Customer Service. This marks the 11th consecutive year MetTel has won a Stevie Award for customer service.

Key Points: 
  • NEW YORK, March 20, 2024 /PRNewswire/ -- MetTel , a digital transformation and communications leader and four-time Gartner Magic Quadrant leader, has won three Stevie Awards in the 18th Annual Stevie Awards for Sales & Customer Service.
  • This marks the 11th consecutive year MetTel has won a Stevie Award for customer service.
  • This year's Stevie Award wins include Best Customer Engagement Initiative, Front-Line Customer Service Professional of the Year, and Customer Service Training Professional of the Year:
    MetTel's Customer Assurance Program (CAP) was awarded the Best Customer Engagement Initiative Stevie Award.
  • Mark Probert of the Customer Training Service team was selected for the Customer Service Training Professional of the Year Stevie Award, recognized for his work driving MetTel's Client Experience training program.

7 For All Mankind Extends Partnership with Tulip to Elevate Customer Engagement

Retrieved on: 
Tuesday, March 19, 2024
Partnership, SMS, Customer, Communication

TORONTO, March 19, 2024 /PRNewswire/ -- Tulip, a leading cloud-based retail customer engagement platform provider, is excited to announce the extension of its partnership with 7 For All Mankind, the renowned American denim brand. This strategic decision underscores 7 For All Mankind's dedication to delivering exceptional client experiences through advanced omnichannel clienteling strategies.

Key Points: 
  • TORONTO, March 19, 2024 /PRNewswire/ -- Tulip, a leading cloud-based retail customer engagement platform provider, is excited to announce the extension of its partnership with 7 For All Mankind, the renowned American denim brand.
  • This strategic decision underscores 7 For All Mankind's dedication to delivering exceptional client experiences through advanced omnichannel clienteling strategies.
  • Since partnering with Tulip in 2020, 7 For All Mankind has utilized Tulip's best-in-class Clienteling tool to enhance customer connections and personalized communication via SMS and email.
  • "Our shared mission ensures continuous innovation in redefining retail customer engagement."

Locobuzz forays into Middle East region in partnership with Al-Mulla Media

Retrieved on: 
Tuesday, March 19, 2024
CRM, Organization, Software as a service, Entrepreneurship, Media, Partnership, Financial services, Social media, CX, WhatsApp, Customer, Information services, Government

As part of this strategic partnership, Locobuzz will serve as a technology partner to Al-Mulla Media and jointly offer its SaaS platform to enterprises in the region.

Key Points: 
  • As part of this strategic partnership, Locobuzz will serve as a technology partner to Al-Mulla Media and jointly offer its SaaS platform to enterprises in the region.
  • Commenting on the expansion and partnership, Vishal Agarwal, Co-Founder and CEO of Locobuzz, said, "We are excited to partner with Al-Mulla Media.
  • This partnership comes at a pivotal time, as digital transformation is in full swing, with businesses in the Middle East increasingly leveraging new media channels for customer engagement.
  • "We are delighted to join hands with Locobuzz and bring their leading CX platform to the Middle East market," said Hamad Al Mulla, CEO of Al-Mulla Media.

Locobuzz forays into Middle East region in partnership with Al-Mulla Media

Retrieved on: 
Tuesday, March 19, 2024
CRM, Organization, Software as a service, Entrepreneurship, Media, Partnership, Financial services, Social media, CX, WhatsApp, Customer, Information services, Government

As part of this strategic partnership, Locobuzz will serve as a technology partner to Al-Mulla Media and jointly offer its SaaS platform to enterprises in the region.

Key Points: 
  • As part of this strategic partnership, Locobuzz will serve as a technology partner to Al-Mulla Media and jointly offer its SaaS platform to enterprises in the region.
  • Commenting on the expansion and partnership, Vishal Agarwal, Co-Founder and CEO of Locobuzz, said, "We are excited to partner with Al-Mulla Media.
  • This partnership comes at a pivotal time, as digital transformation is in full swing, with businesses in the Middle East increasingly leveraging new media channels for customer engagement.
  • "We are delighted to join hands with Locobuzz and bring their leading CX platform to the Middle East market," said Hamad Al Mulla, CEO of Al-Mulla Media.

Artificial Intelligence in the Social Media Market: In-Depth Analysis and Projections from 2024 to 2029

Retrieved on: 
Monday, March 18, 2024
Social Media Market, Automation, Translation, Algorithm, Growth, Amazon, Health, Environment, Data analysis, Social media, Chatbot, Meta, Artificial intelligence, News, Customer, AI, AWS, Workload, Machine learning, Marketing

DUBLIN, March 18, 2024 /PRNewswire/ -- The "AI in Social Media Market - Forecasts from 2024 to 2029" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, March 18, 2024 /PRNewswire/ -- The "AI in Social Media Market - Forecasts from 2024 to 2029" report has been added to ResearchAndMarkets.com's offering.
  • The use of Artificial Intelligence (AI) is rapidly transforming the social media market.
  • AI automates tasks such as creating and scheduling posts, responding to comments and messages, and analyzing social media data.
  • Data Analysis and Insights: Through the application of advanced algorithms and machine learning, artificial intelligence (AI) has revolutionized the way businesses analyze social media data.

Cisco Completes Acquisition of Splunk

Retrieved on: 
Monday, March 18, 2024
Cloud, Customer, Partner, Organization, EPS, SAN, Acquisition, IDC, AI, Security (finance), DevOps, Investment, CSCO, Accenture, Economics, Network equipment provider

SAN JOSE, Calif., March 18, 2024 /PRNewswire/ -- Cisco (NASDAQ: CSCO) today announced it completed the acquisition of Splunk, setting the foundation for delivering unparalleled visibility and insights across an organization's entire digital footprint.

Key Points: 
  • "We are thrilled to officially welcome Splunk to Cisco," said Chuck Robbins, Chair and CEO of Cisco.
  • "Uniting Splunk and Cisco will bring tremendous value to our joint customers worldwide," said Gary Steele, Executive Vice President, General Manager, Splunk.
  • "Accenture congratulates Cisco on the acquisition of Splunk," said Julie Sweet, Chair and CEO Accenture.
  • Better Together: How Cisco and Splunk will Benefit Customers, Partners and Developers
    The combination of Cisco and Splunk will provide customers with:
    Better Security.

Cisco Completes Acquisition of Splunk

Retrieved on: 
Monday, March 18, 2024
Cloud, Customer, Partner, Organization, EPS, SAN, Acquisition, IDC, AI, Security (finance), DevOps, Investment, CSCO, Accenture, Economics, Network equipment provider

SAN JOSE, Calif., March 18, 2024 /PRNewswire/ -- Cisco (NASDAQ: CSCO) today announced it completed the acquisition of Splunk, setting the foundation for delivering unparalleled visibility and insights across an organization's entire digital footprint.

Key Points: 
  • "We are thrilled to officially welcome Splunk to Cisco," said Chuck Robbins, Chair and CEO of Cisco.
  • "Uniting Splunk and Cisco will bring tremendous value to our joint customers worldwide," said Gary Steele, Executive Vice President, General Manager, Splunk.
  • "Accenture congratulates Cisco on the acquisition of Splunk," said Julie Sweet, Chair and CEO Accenture.
  • Better Together: How Cisco and Splunk will Benefit Customers, Partners and Developers
    The combination of Cisco and Splunk will provide customers with:
    Better Security.

Hain Celestial Group Appoints Seasoned Executive Chad Marquardt as President of North America

Retrieved on: 
Monday, March 18, 2024
Clearasil, GPN, Health, Organization, Mead, Bradley University, Shopper marketing, Business administration, Global health, Unilever, Customer, Enfamil, Brand management, Reckitt, International finance, Mead Johnson, Drink, Hygiene, Hain Celestial Group, Marquardt, Snack, HAIN, Marketing, Management

HOBOKEN, N.J., March 18, 2024 /PRNewswire/ -- The Hain Celestial Group, Inc. (Nasdaq: HAIN), a leading global health and wellness company whose purpose is to inspire healthier living through better-for-you brands, announced today that it has named Chad Marquardt as President, North America.

Key Points: 
  • HOBOKEN, N.J., March 18, 2024 /PRNewswire/ -- The Hain Celestial Group, Inc. (Nasdaq: HAIN), a leading global health and wellness company whose purpose is to inspire healthier living through better-for-you brands, announced today that it has named Chad Marquardt as President, North America.
  • Reporting to Hain's President and Chief Executive Officer Wendy Davidson, Marquardt will be an appointed Executive Officer and will serve on the Executive Leadership Team.
  • "Chad brings to Hain deep strategic experience and expertise across sales, customer development, channel expansion and omnichannel brand building in the better-for-you consumer packaged goods space," said Wendy Davidson, President and Chief Executive Officer.
  • "I'm honored to join Hain at such a pivotal time in its multiyear transformation," said Marquardt.

Hain Celestial Group Appoints Seasoned Executive Chad Marquardt as President of North America

Retrieved on: 
Monday, March 18, 2024
Clearasil, GPN, Health, Organization, Mead, Bradley University, Shopper marketing, Business administration, Global health, Unilever, Customer, Enfamil, Brand management, Reckitt, International finance, Mead Johnson, Drink, Hygiene, Hain Celestial Group, Marquardt, Snack, HAIN, Marketing, Management

HOBOKEN, N.J., March 18, 2024 /PRNewswire/ -- The Hain Celestial Group, Inc. (Nasdaq: HAIN), a leading global health and wellness company whose purpose is to inspire healthier living through better-for-you brands, announced today that it has named Chad Marquardt as President, North America.

Key Points: 
  • HOBOKEN, N.J., March 18, 2024 /PRNewswire/ -- The Hain Celestial Group, Inc. (Nasdaq: HAIN), a leading global health and wellness company whose purpose is to inspire healthier living through better-for-you brands, announced today that it has named Chad Marquardt as President, North America.
  • Reporting to Hain's President and Chief Executive Officer Wendy Davidson, Marquardt will be an appointed Executive Officer and will serve on the Executive Leadership Team.
  • "Chad brings to Hain deep strategic experience and expertise across sales, customer development, channel expansion and omnichannel brand building in the better-for-you consumer packaged goods space," said Wendy Davidson, President and Chief Executive Officer.
  • "I'm honored to join Hain at such a pivotal time in its multiyear transformation," said Marquardt.

SOUTHWEST AIRLINES ANNOUNCES EXECUTIVE LEADERSHIP CHANGES

Retrieved on: 
Friday, March 15, 2024
Cloud, NOC, SOC, Southwest Airlines, Multi-factor authentication, Risk management, Mill, University, Revenue management, Intelligence, Dayton, Ohio, Blue, Risk, Business administration, Identity, Hospitality, CISO, Federal, Customer, Aviation, Information, Team, SIEM, Incident, EDR, Senior, DevOps, Security operations center, CISSP, PeopleSoft, Security, Aircraft, Airport, Vulnerability management, Airline

DALLAS, March 15, 2024 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) today announced recent Leadership updates across the Company.

Key Points: 
  • DALLAS, March 15, 2024 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) today announced recent Leadership updates across the Company.
  • These changes are effective immediately and represent a continuation of the organizational structure work at Southwest Airlines® that began in September 2022 and has continued into 2024.
  • Before Southwest Airlines, Dayton worked as a Director of Consulting at several companies, including PeopleSoft, i2 Technologies, and Oracle.
  • "The biggest thing that makes us 'us' is our People, and the unique and unrivaled Hospitality they deliver," Bob Jordan , Southwest Airlines President & Chief Executive Officer said.