Customer

Smart Communications and Guidewire Celebrate Pivotal Milestone: Surpassing Over 120 Mutual Customers

Retrieved on: 
Tuesday, November 7, 2023
Cloud, Zurich Insurance Group, P&C, CX, CST, NYSE, Global Partners, TM, Conference, ROI, Partnership, CCM, Smart Communications, Westfield Insurance, Customer, Automation, Sales, Insurance, Guy-wire

Together, Smart Communications and Guidewire help insurers streamline business operations by combining the modern enterprise CCM software of SmartCOMM TM and digital forms of SmartIQ TM with the best-in-class insurance operations suite of Guidewire Cloud.

Key Points: 
  • Together, Smart Communications and Guidewire help insurers streamline business operations by combining the modern enterprise CCM software of SmartCOMM TM and digital forms of SmartIQ TM with the best-in-class insurance operations suite of Guidewire Cloud.
  • Mutual customers leverage the Guidewire and Smart Communications Marketplaces to choose pre-built accelerators and integrations to other market-leading CX technologies and applications – allowing for a reduction of internal silos and more complete customer views.
  • Some of the mutual customers who are reaping the benefits of integrating the Smart Communications platform with Guidewire InsuranceSuite include Aioi Nissay Dowa NZ, Germania Insurance, Mountain West Farm Bureau Mutual Insurance Company, Pekin Insurance, Safe Auto Insurance Company, Vermont Mutual, Wawanesa Mutual Insurance Company, Westfield Insurance, and Zurich Insurance.
  • Along with partner EY, Smart Communications will host a panel discussion, Delivering Customer-Centricity in the Cloud with Guidewire and Smart Communications on November 14 at 2:15 p.m. CST.

VIZIO WatchFree+ Doubles Free Premium TV and Movie Lineup for Millions of Customers in 2023

Retrieved on: 
Tuesday, November 7, 2023
Entertainment, General Entertainment, TV and Radio, Film & Motion Pictures, Online, Licensing (Entertainment), FOX, AMC, Weather, First contact, Lionsgate, Sport, NYSE, Paramount Global, American Idol, Sony Pictures, BBC Food, Magnolia Pictures, Film, Top Gear, BBC, A24, Relativity Media, Multimedia, Cox Media Group, BBC Studios, Classic, Growth, AMC Networks, Customer, MarVista Entertainment, Paramount Global Content Distribution, Partnership, Antiques Roadshow, Gray Television, Star Trek, Platform, Film industry, Cable television, Television, VIZIO

View the full release here: https://www.businesswire.com/news/home/20231107828130/en/

Key Points: 
  • View the full release here: https://www.businesswire.com/news/home/20231107828130/en/
    VIZIO WatchFree+ Doubles Free Premium TV and Movie Lineup for Millions of Customers in 2023 (Photo: Business Wire)
    These recent agreements are part of a continued strategic expansion of free premium content for VIZIO in 2023, which now provides over 275 streaming channels and 15,000+ on-demand movies and shows, which is more than double the number of titles offered just a year ago.
  • WatchFree+ on-demand has experienced significant growth, with monthly viewing hours doubling year over year further solidifying WatchFree+ as the second most-watched ad-supported streaming service on the VIZIO platform.
  • Newly launched Free Movie Network, VIZIO's latest curated channel on WatchFree+.
  • “With an expansive library featuring more live channels and movies than ever before, enriched personalization with localization, and data-driven content discovery features, WatchFree+ continues to deliver the ultimate free entertainment destination for millions of VIZIO consumers.”

Available Today, The Heart of Innovation Details a Ground-Breaking, New Approach for Building Successful Innovations

Retrieved on: 
Tuesday, November 7, 2023
SoulCycle, Grief, Science, Collaborative writing, Ipsos, Silicon, Psychology, Behavior, Life, Into, Organization, Creativity, Customer, Student, Culture, IBM, Industrial design, Toy, Management, Entertainment, Innovation, Flashpoint, Nobel

ATLANTA, Nov. 7, 2023 /PRNewswire-PRWeb/ -- Launched today, The Heart of Innovation: A Field Guide for Navigating to Authentic Demand (Berrett-Koehler Publishers) by Matt Chanoff, Professor Merrick L. Furst, Ph.D., Daniel Sabbah, Ph.D., and Mark Wegman, Ph.D., who have helped scores of start-ups, enterprises, and non-profit organizations innovate, shares a unique methodology that unpacks the "black box" of authentic demand and shows innovators how to search for it, recognize it, and use it to create innovations that people actually use to improve their lives.

Key Points: 
  • The Heart of Innovation, which includes a preface from Arvind Krishna, IBM Chairman and CEO, explores the differences, and different challenges, to the three types of innovation—incremental improvement, company transformation, and radical "formative" innovation.
  • "In The Heart of Innovation, we highlight that authentic demand is what makes someone a customer.
  • The Heart of Innovation outlines how to meet these demands of customers, which is the core value of any innovation."
  • The Heart of Innovation is a must-read for individuals and organizations who desire to be informed and enlightened with a brand-new perspective on innovation.

Dimensional Insight a Top Performer in 2023 KLAS Data & Analytics Platform Report

Retrieved on: 
Tuesday, November 7, 2023
Dimension, Dimensional Insight, Customer, Annual report, KLAS, Health, Marketing, Partnership, Retail, Hospital, Culture

BURLINGTON, Mass., Nov. 7, 2023 /CNW/ - Dimensional Insight®, an award-winning enterprise data management and analytics provider, is a top performer in KLAS Research's 2023 Data & Analytics Platforms performance report.

Key Points: 
  • BURLINGTON, Mass., Nov. 7, 2023 /CNW/ - Dimensional Insight®, an award-winning enterprise data management and analytics provider, is a top performer in KLAS Research's 2023 Data & Analytics Platforms performance report.
  • Dimensional Insight stood out for its powerful yet easy-to-use platform with broad functionality.
  • "We are thrilled that Dimensional Insight has been recognized by KLAS for our dedication to delivering outcomes and value to customers," says Fred Powers, CEO and co-founder of Dimensional Insight.
  • "Dimensional Insight has consistently been a top performer in the data and analytics category for more than a decade, which is a feat unmatched in our category," says Kathy Sucich, vice president of marketing at Dimensional Insight.

GENAI DELIVERS AI COMPUTE EQUIPMENT TO CUSTOMER

Retrieved on: 
Tuesday, November 7, 2023
Cloud, Artificial intelligence, Equipment, AI, Silicon, Generative, Project, Customer, CSE, H100, Cryptocurrency, Medical device

The Equipment has now been installed at the hosting facility and was tested and validated by the Customer.

Key Points: 
  • The Equipment has now been installed at the hosting facility and was tested and validated by the Customer.
  • All of the Equipment went online and became fully operational with full functionality available to the Customer at midnight on November 6, 2023.
  • "The delivery of the Equipment is a pivotal step towards building a large-scale compute services business, and the Company intends to significantly increase its AI compute services to a greater number of users with more equipment coming online soon," said Ryan Selby, the Company's CEO.
  • "We look forward to working with the AI community to bring to them a source of robust AI compute infrastructure, while delivering value to our shareholders as we grow."

Array Technologies Introduces Integrated Field Services and Customer Training Offerings to US Customers

Retrieved on: 
Friday, November 3, 2023
ATI Technologies, Catalog, American Board of Commissioners for Foreign Missions, Workforce, O&M, Field service management, Maintenance, Customer, Engineering, Software, EPC, NABCEP, Renewable energy, Management, Array

ALBUQUERQUE, N.M., Nov. 03, 2023 (GLOBE NEWSWIRE) -- Array Technologies (NASDAQ: ARRY) (“Array” or “the Company”), a global leader in utility-scale solar tracking solutions, is thrilled to announce the launch of its comprehensive Field Services and Customer Training solutions.

Key Points: 
  • ALBUQUERQUE, N.M., Nov. 03, 2023 (GLOBE NEWSWIRE) -- Array Technologies (NASDAQ: ARRY) (“Array” or “the Company”), a global leader in utility-scale solar tracking solutions, is thrilled to announce the launch of its comprehensive Field Services and Customer Training solutions.
  • Designed to meet the ever-evolving demands of the solar industry, these offerings tackle key challenges facing the industry to help reduce operational downtime and increase productivity and quality in the field.
  • “Our new services and training offerings embody Array's unwavering commitment to equip our clients with the skills and solutions they need for optimal solar farm operation,” said Kevin Hostetler, CEO of Array.
  • To help introduce these offerings, Array expanded its customer and product support teams over the last year, including hiring a director of training and development.

Progress Accelerates Digital Modernization Using Generative AI and Enhanced Data Connectivity with Latest Release of Sitefinity

Retrieved on: 
Thursday, November 2, 2023
Telerik, CMS, PRGS, EVP, Create, Architecture, DXP, Organization, The X Factor Digital Experience, Customer, Radar, Progress, Artificial intelligence, Martech, ASP.NET, Learning, CDP, Marketing, Human voice, G2, Gartner, WYSIWYG, DX, Automation, Mobile phone, Sales, Video game

BURLINGTON, Mass., Nov. 02, 2023 (GLOBE NEWSWIRE) -- Progress (NASDAQ: PRGS), the trusted provider of application development and infrastructure software, today announced the availability of Progress® Sitefinity® 15. With this release, Progress delivers new generative AI (GenAI) support throughout the platform, enabling marketers to create personalized content at scale. Additionally, new no-code data connectivity offered through Sitefinity Integration Hub seamlessly connects to leading MarTech platforms facilitating unified customer profiles. Organizations driving digital modernization can eliminate marketing data silos, gain valuable customer insights and deliver personalized experiences faster with Sitefinity 15.

Key Points: 
  • With this release, Progress delivers new generative AI (GenAI) support throughout the platform, enabling marketers to create personalized content at scale.
  • Additionally, new no-code data connectivity offered through Sitefinity Integration Hub seamlessly connects to leading MarTech platforms facilitating unified customer profiles.
  • Organizations driving digital modernization can eliminate marketing data silos, gain valuable customer insights and deliver personalized experiences faster with Sitefinity 15.
  • “With the Sitefinity 15 release, we are excited to offer significant new digital marketing muscle for customers,” said Loren Jarrett, EVP & GM, Digital Experience, Progress.

Sunrun Reports Third Quarter 2023 Financial Results

Retrieved on: 
Wednesday, November 1, 2023
Asset, Solar energy, Vivint Solar, Solar System, PG, ITC, Acquisition, CockroachDB, Tesla Energy, Customer, Artificial intelligence, Growth, Revenue stream, Machine learning, Head, A-1, CO2, PG&E, Generation, SAN, Renewable energy, Reinsurance, Airline, Mobile phone, Video game, Subscription business model, Q2, Sunrun, Q3

Customers grew 19% in the third quarter of 2023 compared to the third quarter of 2022.

Key Points: 
  • Customers grew 19% in the third quarter of 2023 compared to the third quarter of 2022.
  • Total revenue was $563.2 million in the third quarter of 2023, down $68.7 million, or 11%, from the third quarter of 2022.
  • During the third quarter of 2023, Sunrun recorded a non-cash goodwill impairment charge of approximately $1.2 billion.
  • Sunrun is hosting a conference call for analysts and investors to discuss its third quarter 2023 results and business outlook at 2:00 p.m. Pacific Time today, November 1, 2023.

Freshworks Reports Third Quarter 2023 Results

Retrieved on: 
Tuesday, October 31, 2023
ARR, Tax, GAAP, Exercise, Customer, Marketing, Selection, EUR, USD, Table, Investment, Checked tone, Uncertainty, Cryptocurrency, Bank, Reinsurance, Insurance

(3) Non-GAAP net income per share was estimated assuming 303.3 million and 300.1 million weighted-average shares outstanding for the fourth quarter and full year 2023, respectively.

Key Points: 
  • (3) Non-GAAP net income per share was estimated assuming 303.3 million and 300.1 million weighted-average shares outstanding for the fourth quarter and full year 2023, respectively.
  • Refer to the “Forward-Looking Statements” safe harbor section below for information on the factors that could cause our actual results to differ materially from these forward-looking statements.
  • We have provided a reconciliation of other GAAP to non-GAAP financial measures in the financial statement tables for our third quarter and first nine months of 2023 and 2022 non-GAAP results included in this press release.
  • We will host a conference call for investors on October 31, 2023 at 2:00 p.m. Pacific Time / 5:00 p.m. Eastern Time to discuss the company’s financial results and business highlights.

Moody’s creates new private credit analytical franchise, appoints Ana Arsov to lead

Retrieved on: 
Monday, November 6, 2023
Fintech, Asset Management, Professional Services, Finance, Corporate finance, Structured finance, FIG, Customer, Growth, Lisp (programming language), Moody's Corporation, NYSE, Private credit, Perception, Research, MIS, MCO, Security (finance), Bank

Ana Arsov has been named Global Head of Private Credit, and will lead coordination of relevant research and rating initiatives across MIS.

Key Points: 
  • Ana Arsov has been named Global Head of Private Credit, and will lead coordination of relevant research and rating initiatives across MIS.
  • Ms. Arsov will also co-head the global Financial Institutions Group (FIG) along with Simon Harris.
  • The organizational updates reflect the growing importance of private credit in capital markets and investor demand for Moody’s research and ratings adjacent to the sector.
  • The analytical franchise will provide transparency into the complex private credit markets and their interlinkages with broader capital markets.