Lightning Bolt Gets Top Marks for Overall Performance, Ease of Use, Quality of Support, and Proactive Service in 2023 KLAS Physician Scheduling Report
KNOXVILLE, Tenn., Nov. 2, 2023 /PRNewswire/ -- PerfectServe®, a leading provider of cloud-based clinical collaboration and provider scheduling solutions, today announced that its Lightning Bolt Scheduling solution scored highest for overall performance, ease of use, quality of support, and proactive service in the new KLAS Physician Scheduling 2023 report.
- For the report, KLAS captured feedback from 60 individual Lightning Bolt users—the most of any vendor—representing 48 different healthcare organizations.
- The report notes that Lightning Bolt is the easiest solution to use and that it becomes even more intuitive with time.
- Customers validated that Lightning Bolt drives a number of positive outcomes, including "better-balanced clinician workloads and improved care coordination."
- Lightning Bolt also received top marks for "responsive and helpful" service and the quality of its web and phone support.